RAHB Matrix 7.0 Updates

 Click the posts below to view each individual Matrix 7.0 update.

Matrix Photo Upload Timeout Issue

Recently, RAHB has identified an issue in Matrix that occurs when users were trying to upload photo images to their listings. Select users would see the system would stall out when trying to upload 25 photos or more at one time and the user was left to attempt the...

Flexible Possession

Recently, RAHB has received complaints surrounding the field “Possession”; specifically the pick “Flexible” is not being used as intended. The field “Possession” has several picks to choose from as follows: Immediate Flexible 1-29 days 30-59 days 60-89 days 90+days...

Entering the Correct City Name on Listings

On January 1, 2001, the new City of Hamilton was formed from the amalgamation of Hamilton and the five neighbouring municipalities: Ancaster, Dundas, Flamborough, Glanbrook and Stoney Creek. However, despite the amalgamation, RAHB’s MLS® system has maintained the...

New Features Coming to Matrix

On Tuesday, March 24, 2020, CoreLogic is updating Matrix to version 8.4. series. The new version provides new features and updates as follows: Modernized E-mail Layout Matrix 8.4 series features a more modern-looking and mobile-friendly e-mail layout. Sort Order...

Data Integrity

RAHB staff have reported receiving a significant number of requests to change listing data after a listing status has changed from “active” to “sold”, “expired” or “cancelled”. The MLS® Committee is currently reviewing this practice and will continue to examine in...

Commission Claw Backs

Commission claw back clauses on listings are perfectly acceptable, provided the commission in the Co-operating Brokerage Commission section of the Property Information Form is the same as the commission on the Listing Agreement, and both documents are signed and dated...

Cumulative Days on Market (CDOM) Update

Following the implementation of the new Cumulative Days on Market (CDOM) field in Matrix, we have discovered a small percentage of listings that are producing an incorrect CDOM value. We have reported this problem to Corelogic and are working with them to resolve this...

How to Enter an Open House for a Listing

To enter an open house for a listing in Matrix, follow the step-by-step instructions outlined below: From the “My Listings” widget on the home screen click on “My Active Listings”. Click the check box beside the appropriate listing to select it. Click the “Edit”...

Virtually Staged Photos

In recent months, RAHB has seen an increase in the number of property photos that appear to be “virtually staged”, meaning that photos of the home, or rooms within the home, have been digitally modified to show its potential rather than its current condition. When...

Accuracy of Street Name Spelling

Accuracy of listing data, including street names, is very important. If you come across any inaccurate information such as a misspelled street name, street type and/or direction, you are encouraged to report the information through the Report Error link in Matrix. The...

Change to Townhouse and Attached Row Unit Picks

Currently when entering a residential listing in Matrix you have the option of selecting “Townhouse” or Attached Row”. Effective Thursday, September 19, 2019 these two fields will be merged into one and renamed “Townhouse/ Row House”. This change will be reflected on...

New Matrix Features for Teams

Please be advised that a change has been made to the announcement posted on September 20, entitled “New Matrix Features and Teams”. It was stated that this would go live on October 1; however, Corelogic would like to defer this implementation date for further testing....

“Buyer to Verify” Comments in Remarks

Recently, RAHB has been receiving complaints through the “Report Data Errors” link in Matrix regarding comments in the remarks – specifically remarks stating the “Buyer or Buyer’s Agent to verify specific information” with regards to room measurements, taxes, legal...

IntraMatrix

RAHB is pleased to announce that work has been ongoing to provide additional access to listing information from neighbouring Ontario Associations/Boards. As part of this work, RAHB has recently signed an agreement with the Ontario Collective group. The Ontario...

Matrix Upgrade

Matrix upgraded on Wednesday, August 21 at 2:30 a.m. The upgrade included a new feature titled "Reorder Search Results Using Drag and Drop". This new feature in the search results screen allows users to manually reorder rows using drag & drop. There will be a "Drag &...

Importance of Data Accuracy

It is important the information displayed in Matrix is accurate and correct. If you are viewing listing data and are concerned there may be inaccurate information being displayed, RAHB encourages all users to report any inaccuracies. To facilitate this, there is a...

New Matrix Features

The below message is sent on behalf of the RAHB MLS® Committee. RAHB's Board of Directors recently approved to have the following new features added in Matrix, effective Tuesday, July 23, 2019. 1. Single Line Display with Photo This feature provides a single line...

“Include on 3rd Party Sites” Field

It has come to our attention in Listing Input in Matrix that the “Include on 3rd party sites” field under the Seller Instructions was not displaying.  RAHB has been working with the vendor and the situation is now resolved. Now when inputting a new listing the default...

Matrix Upgrade 8.3.10

On Monday, May 20 at 2 a.m. Matrix is being upgrade to version 8.3.10. There is expected to be about 15 minutes of downtime. Featured changes include: Print to PDF Map update – issues causing timeouts when interactive maps where printed to PDF have been resolved...

Image Upload Certification

Corelogic has recently added a disclaimer to the photo upload screen on Matrix.  This forces the user to certify that they are the owner of the photos, or have permission from the owner to use the photos.  It is a violation of RAHB’s MLS® policies to use another...

Matrix Upgrade – 8.3.8

On Wednesday, April 10 at midnight, Matrix will upgrade to 8.3.8 which will cause 15 minutes of downtime to the system. New features will include: Drag and drop search results reordering Results will display listings in same order as entered in speed bar Print Listing...

Brokerage Messages via Matrix

Attention Brokers of Record: did you know you can send messages within your Brokerage through Matrix? This even includes office administrative staff! If you would like to utilize this feature, simply follow these instructions: Log into Matrix Hover over the...

Reminder: Listing Accuracy

RAHB has received numerous complaints regarding missing property history. Matrix uses multiple fields to match properties, and if all of these fields do not match, the property history will not appear. Please be mindful of RAHB's MLS® Rules & Regulations and Policies...

Matrix Standard Maintenance

Matrix will be performing standard maintenance on Friday, February 22, 2019 commencing at 12 a.m. The maintenance window is expected to last for 1 hour and 30 minutes. During this time, the system will be unavailable. We apologize for any inconvenience.

New VOW Forms

Three new forms pertaining to VOW’s are now uploaded and available to all members. The forms are found in Matrix under the Links tab and under the heading RAHB (see photo). The forms are titled RAHB RETS 3rd Party Agreement Form, RAHB Member VOW Contract and RAHB...

Matrix Issues – Update

Last Thursday, November 8, Matrix experienced intermittent issues that affected the system’s application, media, reports and RETS services. CoreLogic has now advised that once they identified the root cause, they were able to systematically resolve the issues. The...

Searching Active Listings

When you search for active listings in Matrix or set up an auto e-mail for a client, are you including both the Active and Active CS statuses in your criteria? Active CS listings are listings with conditional sales, including conditions with an escape clause. Until...

Matrix Mapping Tools – Layers

MATRIX MAPPING TOOLS - LAYERS Did you know that the Map Search feature in Matrix can do more than display listings?  You can use the map to display key data, including regions, municipalities/sub-areas, neighbourhoods and points of interest.  Here's how: 1.From the...

Den/Bedroom: New Field in Matrix

A new Room option will be added to the Broker Load program in Matrix for condos/apartments with dens that could also be counted as bedrooms in the official listing. The new room option is Den/Bedroom and will be available on Tuesday, September 18, 2018. Prior to...

New Picks for Split Levels!

The following new picks have been added to the Style field to make it easier to search for these properties: 3 Level Sidesplit 4 Level Sidesplit 5 Level Sidesplit 3 Level Backsplit 4 Level Backsplit 5 Level Backsplit These picks are available only for RAHB listings,...

Changes to MLS® Policies

The Board of Directors recently approved changes to various sections of the MLS® Policies, as noted below. The second column notes changes made. Sections in bold indicate amended or added wording; sections struck through with a line (e.g. struck through) indicate the...

Naming Listing Supplements

When you create your listing supplements, you should avoid using special characters – that is, anything other than numbers and letters – in the file name. Many characters have special meanings to browsers and operating systems, so if you include them in a file name, a...

How Do I Search for a Wheelchair Accessible Home?

Q: Is there a way that I can search for a wheelchair accessible home in Matrix? A: Yes! In Matrix, you can add a field called "VisitAble" to your search criteria and then select "yes" to enable it. Here is a description of a VisitAble home: If you have any further...

ShowingTime Appointment FAQs

ShowingTime, the showing management system, is coming to RAHB Matrix Wednesday, March 7, 2018! We have some great training webinars scheduled March 6, 7 and 8, 2018 that cover everything you need to know. Click here to register. Meanwhile, we have compiled some...

Matrix Real Estate Trend Indicator

Have you seen the Real Estate Trend Indicator report in Matrix? This report provides information about the number of sales within defined price ranges, according to number of bedrooms: The average price of sales according to the number of bedrooms: And a range of days...

Reminder: Zoning is Mandatory for Regional Listings

Are you taking listings in areas outside of RAHB that are part of the regional group area? If so, remember that zoning is a mandatory field for listings located in those associations’ areas. The associations in the regional group are Barrie, Brantford, Cambridge,...

Remember to Cancel Your Alternate Listings in Matrix

Did you know that when you multi-market your listings – for example, as a residential property AND a farm – and receive two MLS® numbers, you must:   Flag both listings with the other listing’s MLS® number, as shown below in the screen shot from the Input screen:  ...

Default Report Change

You asked, and we answered! RAHB received a high number of requests from membership to change the default RAHB Matrix report display setting from "[NEW] REALTOR® Full One Page Report" to "REALTOR® Full". This change has been implemented and is effective immediately....

RAHB Matrix Total Rooms

Ever wondered how RAHB Matrix determines which rooms are principal rooms and how they are counted in the Room Totals? Below is the formula explained: The following Rooms that are above grade are counted, excluding NON-principal rooms (see below). This will determine...

Cutover has begun!

Final cutover to the RAHB Matrix system has begun! Here's what you need to know: Broker loading was disabled in Fusion at 4 p.m. today (Monday, October 16, 2017). There will be no listing entry available until Noon tomorrow (October 17) when cutover to the RAHB Matrix...

Where’s the X?

You may have noticed that in the regional Matrix, RAHB listings were prefixed with an “X”. In RAHB Matrix (just as it was in Fusion), there is no “X”. The “X” was necessary to differentiate RAHB listings in the regional system. RAHB will now go back to use only the...

RAHB Matrix Cutover Timeline

There's only one week until we make the final cutover to RAHB's Matrix MLS® System on Tuesday, October 17, 2017! Here are a few things you need to know as we get closer to cutover. Sunday, October 15, 2017 9 p.m. Cut-off for having your new listing or listing changes...