Recently, RAHB has identified an issue in Matrix that occurs when users were trying to upload photo images to their listings. Select users would see the system would stall out when trying to upload 25 photos or more at one time and the user was left to attempt the photo upload again.
To resolve the issue, CoreLogic will have to develop a fix that will be built into the next Matrix update. Until that time, if you are experiencing this issue when uploading photos images, please use the following work around:
Restrict the number of photos you upload at one time to 20 or less at a time.
Example: If a listing has 43 photos
Batch 1 – Upload 20 photos and then Save
Batch 2 – Upload another 20 photos and then Save
Batch 3 – Upload the final 3 photos and then Save
If you have any questions, please contact the RAHB MLS Support Desk at 905.667.4650 or e-mail support@rahb.ca.