RAHB’s Latest Updates
On Wednesday, August 21 at 10 a.m. the REALTOR.ca iOS & Android App underwent a scheduled update.This update included bug fixes and performance enhancments for both the REALTOR.ca iOS and Android mobile applications, including fixes and improvements to the open house features.
RAHB is pleased to announce that work has been ongoing to provide additional access to listing information from neighbouring Ontario Associations/Boards. As part of this work, RAHB has recently signed an agreement with the Ontario Collective group. The Ontario Collective is comprised of Bancroft & Area Association of REALTORS®, Kawartha Lakes Real Estate Association Inc., London and St. Thomas Association of REALTORS®, North Bay Real Estate Board, Northumberland Hills Association of REALTORS®, Peterborough and The Kawarthas Association of REALTORS® Inc., Quinte & District Association of REALTORS® Inc., REALTORS® Association of Grey Bruce Owen Sound, Southern Georgian Bay Association of REALTORS®, The Lakelands Association of REALTORS®, Tillsonburg District Real Estate Board and Woodstock-Ingersoll & District Real Estate Board.
Effective Monday, August 26, 2019 all RAHB members will have access to the Ontario Collective Matrix system through “IntraMatrix”. IntraMatrix can be easily accessed through the Matrix top menu by clicking on the “IntraMatrix” tab.
IntraMatrix provides RAHB members the following functions:
- Enter contacts
- Create auto e-mails
- Create saved searches
- Search, print and e-mail listings
- Prepare a CMA
- Search property history
- Create Matrix statistical reports
IntraMatrix brings you into a separate Matrix system. This means your contacts, saved searches, auto e-mails, CMAs and cart information from RAHB’s Matrix system will not be available in the Ontario Collective system. The information you create will be unique to each specific system.
While working with any listings on the Ontario Collective system, some differences to keep in mind are:
- Statuses (In addition to the Sold status, there is a “Leased” status when a listing has been leased). (Conditional statuses are not broken out as “CS” – conditionally sold or “CN – no more showings, as is in the RAHB Matrix).
- Listing reports (RAHB Matrix reports were customized based on member feedback) and may appear slightly different in IntraMatrix.
- My Listings widget will not show any of your listings on the RAHB Matrix system, as RAHB listings will not appear to RAHB members in IntraMatrix, only to members of the Ontario Collective group.
For a brief video tutorial outlining the IntraMatrix system, please click below:
If you have any questions, please contact the RAHB Help Desk at 905.667.4650 or email@example.com
Matrix upgraded on Wednesday, August 21 at 2:30 a.m.
The upgrade included a new feature titled “Reorder Search Results Using Drag and Drop”. This new feature in the search results screen allows users to manually reorder rows using drag & drop. There will be a “Drag & Drop” handle icon in the left-most column of display grids. To use the feature, users will click and hold on this icon, then drag the highlighted row to desired location, the release. Printed reports, e-mails and export will use the manually sorted order.
- Drag & Drop is only supported in grids, it is not supported in Single-Line displays
- Clicking on a column header will override manually sorted rows
- CMA Comparable tab supports Drag & Drop for manual sorting. Note: When the CMA button is pressed in Search Results – that sort order is nor carried over to the CMA Comparable tab
- Driving Directions will not use manual sort order, Directions will automatically calculate shortest route between addresses, however you can reorder properties within the Directions screen
- Drag & Drop is not supported in Matrix Mobile
- Drag & Drop may not be supported on some mobile and tablet devices in Full Desktop mode
- Drag handles are only visible when all results fit on a single page. Drag handles will be hidden when more than one page of results are displayed. Users have the option to display more rows on a single page usually up to 100 rows (sometimes more) by changing the Display n per page. Manually reordering result sets on multiple pages of results is not supported.
It is important the information displayed in Matrix is accurate and correct. If you are viewing listing data and are concerned there may be inaccurate information being displayed, RAHB encourages all users to report any inaccuracies.
To facilitate this, there is a “Report Error” link available in Matrix on each REALTOR® Full display at the top of the page. This link, when selected, will open a window where the listing address and MLS® number is auto-populated. There will be a “Subject” drop down menu that you will be required to choose from.
Under the area labeled “Concern”, type in any data inaccuracies with the listing and click the “Submit” button. Any errors reported will remain confidential. MLS® staff follow up on all Report Errors that are submitted and any necessary changes to the listing data are made either by the Listing Salesperson/Brokerage or directly by MLS® staff. You can also choose to receive a copy of the report that you are sending.
Should you have any questions regarding the “Report Error” link, please call the MLS® HelpDesk at 905.667.4650.
We would like to take this opportunity to remind you that when meeting with clients/potential clients to always stay vigilant about meeting locations and times. If you feel a situation is uncommon or strange, please listen to your instincts and reschedule to a more public location or your office.
Ensure you notify the proper authorities and RAHB, if needed. Watch NewsReal for upcoming courses that RAHB offers on REALTOR® safety and self-protection.
Thank you everyone who volunteered to participate in RAHB’s Home Build Day for Habitat for Humanity Hamilton.
We had a wonderful response from RAHB members and all spots have now been filled.
We will be sure to post photos from the day within an upcoming NewsReal.
Change to RAHB Rule and Regulation, Section 10 Advertising – 10.03
RAHB Rules and Regulations, Section 10 – Advertising, Sub-section 10.03 has been amended. All RAHB members must comply with all City Bylaws when placing signs on properties. As each Municipality has their own specific times and locations, this amendment clearly outlines that all signs placed on properties must comply with all City Bylaws.
10.03 Signs giving notice of sale, rent, lease, development, exchange or open house shall not be placed on any property by more than one Brokerage, unless authorized by the Seller. Signs may only be erected on locations that conform with municipal and provincial sign legislation, all applicable laws, regulations, codes and bylaws. A Member shall not interfere with another Brokerage’s sign, unless such property is subsequently listed by said Member.
Changes Made to RAHB’s MLS® Marketing Options Policies
RAHB’s MLS® Marketing Options Policies have been amended as shown below due to changes with the listing forms and business rules, which allow users who have been granted broker load privileges to cancel their own listing(s).
1.Members may list:
- A property on the MLS® system on as up to 5 different property information forms types with only one contract being required; the appropriate listing fee for each Property Information Form will apply; or
- Members may list a commercial property on multiple Commercial Property Information Forms with only one contract required provided each form has a different “Commercial Property Type” selected.
8.Multiple Contracts and PIF’s Single Property; when a Sale is being reported on a listing, all additional listings must be cancelled by way of a Cancellation of Listing Agreement signed by the Seller and Broker. The cancellation must be received by RAHB processed the same day as the report of sale or a $100 fine will be levied to the member for each listing. This includes listings offered for
Dear fellow RAHB members,
I hope you are all enjoying a wonderful summer. It’s been a few weeks since my last update, so I thought I would highlight a few things happening at RAHB and within the real estate profession.
RECO & REBBA, 2002
You may have recently read about a broker in Cambridge who conducted their business unethically, and the resulting repercussions from the Real Estate Council of Ontario (RECO). Since it is important for our clients and the general public to understand that we do not tolerate such behaviour, I wrote a letter to the editor of the Hamilton Spectator stating that we believe individuals who are found guilty of severe ethical violations and illegal business activity have no place in the real estate profession. I also reiterated the significance of three recommendations made by OREA to modernize the 17-year-old legislation that governs REBBA (the Real Estate and Business Brokers Act of 2002). For the entire letter to the editor, please click the below button.
Our CEO Selection Committee is working on schedule, with the final candidate evaluation and assessment expected to be completed by the end of August.
I would like to again thank the interim CEOs – Kim and Carolyn – for providing great leadership during this time of transition. On behalf of the Board of Directors, I would also like to extend our thanks to our very dedicated RAHB staff, who have been working diligently to ensure there is no gap in service to RAHB members.
Your Board of Directors is spending a considerable amount of time investigating options that will enable RAHB to provide more MLS® data to our members. This work requires careful consideration, thorough research, and confidential discussions with other real estate organizations.
I would like to emphasize again that our Board is committed to not only maintaining existing data-sharing relationships but also to evaluating and further enhancing data-sharing opportunities. It is vital to all of us at RAHB and it remains our current primary focus.
On a related matter, we’ve heard comments and questions on why all REALTORS® are not required to inter-board onto the MLS® of the board or association where their listing is geographically located. I agree that this would be beneficial; however, RAHB cannot:
- force non-members to list/inter-board on our MLS®,
- force non-members to abide by our rules, regulations or policy, or
- dictate to REALTORS® how or how not to conduct their business.
Unfortunately, this is the reality of the situation and not something RAHB can act on unilaterally. As a result, we are looking at other options to achieve the same objective of comprehensive gap-free data.
Thank you again for your feedback through the TREB Data Survey, as well as informally at RAHB events. Your input is valuable and we appreciate your willingness to get involved by expressing your comments and ideas.
Bob Van de Vrande, B.Comm., M.B.A., B.Ed.
2019 RAHB President
REALTORS® Association of Hamilton-Burlington
Recently there has been an increase in aerial photos to advertise and market listings. Both RAHB and CREA have policies regarding the use of multi-media photo images. Please review the policies below to ensure you are in compliance. Any photo images that do not comply may be reviewed and removed by RAHB and/or CREA.
RAHB MLS® Rules and Regulations:
Section 7 – MLS® Data and Other Board Publications
7.19 REALTOR.ca is a member developed and financed site, the purpose of which is to augment the member-to-member Board MLS® Systems. This policy ensures that the member-to-member aspect is respected on REALTOR.ca and on direct multimedia links from REALTOR.ca to facilitate ongoing member participation on the site. Further, this policy ensures that REALTOR.ca displays information that consumers expect to see based on the link they wish to use. It is inappropriate to use links for any other purpose than what they are intended for. It is also not appropriate to have an advertisement of private sales on webpages linked directly from multimedia links. For the purpose of this policy, “advertisement of private sales” means calling to the attention of the public that a listing is a private sale.
Examples of advertisement of private sales would include, but are not limited to:
- Any reference to “selling privately”
- References to dealing directly with the seller e.g. for showings, offers, etc.
- For Sale By Owner branded marketing materials e.g. a brochure that refers to or is branded with the logo or name of a FSBO company
- Directions or links to a FSBO company or website or otherwise referring to a FSBO company.
Seller contact information is itself a form of advertisement of private sales and should not appear on webpages linked directly from multimedia links. Advertisement of private sales, including seller contact information, is permitted on the REALTOR®’s own website or his or her brokerage website (subject to the Seller Contact Information policy set out above).
- Each field provided through the upload for multimedia links must be used as a link to the identified service and must contain only property-specific information.
Field 63 – alternate feature sheet
Field 64 – virtual tour
Field 65 – sound bites
Field 66 – sales brochure
Field 67 – additional photos
Field 84 – Board preferred map service to locate property
RAHB’ MLS® Policies – Photos/ Images
- Photos submitted with any overlay of text will not be accepted; with the exception of sketches.
- Photos with people and/or their direct image will be subject to review by the MLS® Department; and may be refused or removed. This includes, but is not limited to, photo slots or other media; and or attachments.
- Photos/images uploaded to RAHB’s MLS® system will not be accepted if they include embellishments, including but not limited to advertising, marketing as related to the salesperson, broker or brokerage.
CREA MTC Policies:
Use of Multimedia Links
- Each field provided through the upload for multimedia links must be used as a link to the identified service and must contain only property-specific information.
Taking pictures of houses for use in marketing materials could raise privacy concerns.
For additional information regarding Privacy (PIPEDA), CREA has provided additional resources on REALTORlink® and can be viewed by clicking here.
Hamilton, ON (August 1, 2019) – The REALTORS® Association of Hamilton-Burlington (RAHB) reported 1,170 sales of residential properties located within the RAHB market area were processed through the Multiple Listing Service® (MLS®) System in July 2019. This is a 10.3 per cent increase from July last year; however, a 2.7 per cent decrease over June 2019 and a 12.9 per cent decrease from May 2019. The average price for residential properties increased by 0.9 per cent from July 2018 to $593,702.
Follow the links below for:
- Residential Market Activity for RAHB Area
- All RAHB Residential Market Activity and HPI Report (17 pages)
- RAHB Residential Market at a Glance
- Social Media Stats Kit
- Stats Map for Entire RAHB Area
- RAHB Commercial Activity
- Residential + Commercial Activity for RAHB Market Areas
- Historical Chart
- Residential Real Estate Market Activity Table for Burlington
- Burlington Market Activity and HPI Report (72 pages)
- Burlington Area Map
- Residential Real Estate Market Activity Table for Haldimand
- Haldimand Market Activity and HPI Report (58 pages)
- Haldimand Area Map
- Residential Real Estate Market Activity Table for Hamilton
- Hamilton Market Activity and HPI Report (197 pages)
- Hamilton Area Map
- Residential Real Estate Market Activity Table for Niagara North
- Niagara North Market Activity and HPI Report (31 pages)
- Niagara North Area Map
As part of RAHB’s donation to Habitat for Humanity Hamilton, we have been invited to participate in a Build Day at the Waterdown build site.
There are 10 spots available for this wonderful opportunity, which takes place on Thursday, August 15 from 8:30 a.m. to 3:30 p.m.
As a participant, you may not need to stay for the entire day; however, you will need to be on-site at 8:30 a.m. for the safety talk and instructions.
If you are interested in participating, please contact Caitlin in the RAHB office at 905.529.8101 x294 or firstname.lastname@example.org, by Friday, August 9.
For more information on RAHB’s donation to Habitat for Humanity Hamilton, as well as Habitat for Humanity Halton, please click the below button:
We have been asked by the Halton Condominium Corporation to notify RAHB members of lockboxes that have been left/stored at 102 Bronte Rd. in Oakville. The condominium corporation feels an unacceptable number of lockboxes have been mounted on a railing in the building that has been provided for lockboxes. The condominium corporation is going to remove any unidentified lockbox remaining on the railing at the end of August. REALTORS® who have stored/left lockboxes here should remove their lockbox, or identify their lockbox with an attached business card or some form of identification.
If you have any questions, please contact Alan Hubble at email@example.com.
We extend a warm welcome to RAHB’s newest members who joined our association between June 26 and July 30, 2019!
Coldwell Banker K. Miller Realty
Heritage Realty Inc.
Keller Williams Complete Realty
Keller Williams Edge Realty
RE/MAX Escarpment Realty Inc.
RE/MAX Escarpment Golfi Realty Inc.
RE/MAX Escarpment Woolcott Realty Inc.
RE/MAX Real Estate Centre Inc.
Eric Yee Lai Wong
Richland Real Estate Marketing and Sales Inc.
Right At Home Realty Inc.
Rock Star Real Estate Inc.
Kyle Van Der Boom
Royal LePage Burloak Real Estate Services
Royal LePage State Realty
Weiss Realty Ltd.
GeoWarehouse will perform maintenance to Teranet Solutions this weekend during the following times:
- Friday, July 26 at 10 p.m. to Saturday, July 27 at 2 a.m., and
- Saturday, July 27 at 10 p.m. to Sunday, July 28 at 2 a.m.
As a result, you will not be able to access the GeoWarehouse Solution or make purchases through the e-store.
An issue with the REALTOR.ca app has been brought to our attention, and CREA is currently investigating.
If REALTORS® upload their personal photo to appear on REALTOR.ca, when users are using the REALTOR.ca app on an iPhone, their personal photo will not appear.
We will update this message when this issue has been resolved or we receive additional information from CREA.
The below message is sent on behalf of the RAHB MLS® Committee.
RAHB’s Board of Directors recently approved to have the following new features added in Matrix, effective Tuesday, July 23, 2019.
1. Single Line Display with Photo
This feature provides a single line display that includes a thumbnail photo of the property, negating the need to click off this view to see the first photo image of the property. This display will be added to your display drop down list in Matrix as “REALTOR® Single Line w/photo”.
2. Special Columns on Single Line Displays for “Bedrooms and Baths”
Currently, the single line display shows total bedrooms and bathrooms. These new special column headers show the total bedrooms and baths, but also show in brackets the total above and below grade for bedrooms, as well as full and half bathrooms. If you wish to implement these on your single line display, you can insert the new column headers and make this your new single line display default by clicking on the grey “Set/Clear Defaults” icon in the top right corner.
Example: Beds Baths
3 (2+1) 3 (2+1)
3. Searching “City Favourites”
There is now a new search field called “City Favourites”. It automatically keeps track of the favourite cities you have entered in previous searches and saves them for 30 days. REALTORS® can select this with one click, rather than scrolling and selecting one at a time.
As always, if you have any questions about these new Matrix features, please contact the MLS® Help Desk at 905.667.4650 or firstname.lastname@example.org.
*UPDATE* – The Map for the exact area affected by the Interim Control Bylaw can be foundby clicking the link below:
Dear RAHB members,
We are seeking your feedback and experiences with the Interim Control Bylaw, currently in effect in the City of Burlington. Below are the details of the bylaw, as well as a link to submit your feedback.
Interim Control Bylaw (ICBL)
On March 5, 2019, Burlington City Council implemented a Temporary Development Freeze (Interim Control Bylaw, or ICBL) within areas of downtown Burlington and surrounding the Burlington GO Station. This Freeze will last one year, with a maximum extension of a second year.
On April 2, 2019, Burlington City Council amended the Temporary Development Freeze to include exemptions – “Building of pools, decks, fences and interior alterations are permitted. These types of developments are considered minor and/or accessory to the main use of the property. They are not considered to affect intensity or land use in the study area, so they are exempt from the ICBL.”
The construction of a new home or an addition to an existing home still fall within the ICBL.
We would appreciate your feedback on this Temporary Development Freeze – specifically if you or your clients have experienced any issues or disadvantages as a result of the Freeze, as well as how you think this Freeze may be affecting property values in Burlington.
To submit your feedback, please click the below button. It should take no longer than two (2) minutes of your time. We ask that you please provide your feedback by Friday, August 2, 2019.
Thank you in advance for your input.
On July 10, 2019, Jean-Yves Duclos, Minister of Families, Children and Social Development, announced the new First-Time Home Buyer Incentive. Below are the details, criteria and conditions of this new Incentive.
- The new Incentive will start in September 2, 2019, with the first closing on November 1, 2019.
- The aim of the Incentive is to help middle-class families take the first step towards home ownership.
- For the purchase of an existing home, an incentive amount of five per cent may be available.
- For the purchase of a newly constructed home, an incentive amount of five per cent or 10 per cent may be available.
- This is a shared equity mortgage with the Government of Canada.
- The government shares in the upside and downside of the change in the property value.
- The incentive will allow eligible first-time home buyers who have the minimum down payment for an insured mortgage with CMHC, Genworth or Canada Guaranty, to apply to finance a portion of their home purchase through a form of shared equity mortgage with the Government of Canada.
- The property must be located in Canada and must be suitable and available for full-time, year-round occupancy.
- Eligible for Canadian citizens, permanent residents, and non-permanent residents who are legally authorized to work in Canada.
- The incentive will be available to first-time home buyers with qualified annual household incomes up to $120,000.
- The above-listed income (up to $120,000) is subject to qualifying income requirements set out by lenders and mortgage loan insurers.
- At least one borrower must be a first-time home buyer.
- DEFINITION: you have never purchased a home before; you have gone through a breakdown of a marriage or common-law partnership (even if you don’t meet the other first-time home buyer requirements); or in the last four years, you did not occupy a home that you or your current spouse or common-law partner owned.
- The minimum down payment must come from traditional down payment sources. Traditional down payment comes from the borrower’s own resources and may include:
- withdrawal/collapse of a registered retirement savings plan (RRSP)
- non-repayable financial gift from a relative
- NOTE: Unsecured personal loans or unsecured lines of credit used to satisfy minimum down payment requirements are not eligible for the program.
- A participant’s insured mortgage and the incentive amount cannot be greater than four times the participant’s qualified annual household income.
- No on-going repayments are required.
- The incentive is not interest bearing.
- The borrower can repay the Incentive at any time without a pre-payment penalty.
- Refinancing of the first mortgage will not trigger repayment.
- The Incentive is a second mortgage on the title of the property.
- The first mortgage must be greater than 80 per cent of the value of the property and is subject to a mortgage loan insurance premium.
- At the present time, the buyer must repay the incentive after 25 years or if the property is sold – whatever comes first.
- The repayment of the Incentive is based on the property’s fair market value.
- If your property value goes down, you are still responsible for repaying the shared equity mortgage based on the current home value at time of repayment.
For more information, please visit the Government of Canada website at https://www.placetocallhome.ca/fthbi/first-time-homebuyer-incentive.cfm.
And to sign up for updates about the First-Time Home Buyer Incentive as they become available, please visit https://www.cmhc-schl.gc.ca/en/nhs/canada-first-time-home-buyer-incentive.
Please click on the below button to download (PDF) an overview of the Incentive, that you can share with clients.
Dear fellow RAHB members,
Last Thursday, July 4, your RAHB Board of Directors had a productive and informative meeting. There were several agenda items and one of the main topics of discussion was data-sharing – with respect to both ORTIS and neighbouring boards/associations, as well as with the Toronto Real Estate Board (TREB)
TREB DATA SURVEY RESULTS
Thank you to those who participated and provided valuable feedback. The winner of the $100 RAHB credit draw is Ann Cosens of Coldwell Banker Community Professionals. Congratulations Ann, and thank you for your input!
In just over a week and a half, 654 RAHB members responded to the survey. The breakdown of participants by area was 401 from Hamilton, 208 from Burlington, 37 from Niagara North and 8 from Haldimand. Through this survey we found:
- Of the 654 respondents, 568 (86.85%) of respondents feel that their business is impacted by the existence of property listings that do not appear on the RAHB MLS®
- Of the 654 respondents, 143 (21.87%) are dual TREB or Brampton Real Estate Board (BREB) members
- The top-ranked choice as to why they are a dual member is to expose listings to TREB or BREB members
- Of the respondents who are not dual members of TREB or BREB, 331 (64.9%) interboard their listings on TREB
- The top-ranked reason for not interboarding on TREB is because respondents do not feel it is necessary to expose listings to to TREB members
- 77.93% of respondents have been asked by clients in the past year if they expose listings to TREB REALTORS®
- 64.72% of respondents use Opehouses.ca, 77.42% use REALTOR.ca, and 17.73% use TREBHome.com
- Many respondents are unaware of TREBHome.com
- Several respondents feel the name OpenHouses.ca is confusing
- The majority of respondents prefer REALTOR.ca
- The data ranked as most important to respondents is TREB; followed by the Oakville, Milton and District Real Estate Board; and a tie for third between Niagara Association of REALTORS® and Brantford Regional Real Estate Board
Some interesting feedback themes were:
- The TREB interboarding process is beneficial, yet cumbersome
- REALTOR.ca is the primary site that RAHB REALTORS® recommend, and we should be supporting this platform
- All Ontario association/board data is very important to RAHB REALTORS® to conduct businesses effectively
Some common questions included:
- “Why are RAHB rules not applied to interboarded listings?”
A – Outside REALTORS® are informed of our rules and are encouraged to follow them; however, we cannot enforce our rules on non-RAHB members.
- “Why is it not mandatory for outside REALTORS® to post on the RAHB MLS®?”
A – Unfortunately this is not possible at this time due to competition rules. The only way to enforce this would be if data was accessible province-wide.
Thank you again for your valuable feedback. We continue to work on behalf of RAHB REALTORS® to ensure you have the data you need for your business.
I know many of you are interested in the recruitment process for RAHB’s new CEO. Our CEO Selection Committee has reported that they’re on schedule and that applications are being received.
Next steps include:
- Continuing updates from our search vendor, Optimum Talent
- Optimum Talent to present a list of potential candidates for interview to the Selection Committee, and prepare interview questions for the interview process
- Round 1 interviews with short-listed candidates are expected to take place by the end of July
- Second round of interviews with finalist candidates are expected to take place by mid-August
- Final candidate evaluation and assessment expected to be completed by the end of August
I would like to again thank the interim CEOs – Kim and Carolyn – for providing great leadership during this time of transition. On behalf of the Board of Directors, I would also like to thank our very dedicated RAHB staff, who have been working diligently to ensure there is no gap in service to RAHB members.
Over the coming weeks I will keep you informed regarding the progress of both the CEO recruitment process and the ongoing data-sharing options/negotiations.
This is an important and busy time for our organization. Thank you for your ongoing interest in RAHB’s activities and please don’t hesitate to contact me personally if you have questions or comments.
Bob Van de Vrande, B.Comm., M.B.A., B.Ed.
2019 RAHB President
REALTORS® Association of Hamilton-Burlington