Keeping RAHB Members Informed

RAHB’s Latest Updates

Matrix Mapping Tools – Layers


Did you know that the “Map Search” feature in Matrix can do more than display listings?  You can use the map to display key data, including municipalities, sub-areas, neighbourhoods, and points of interest.  Here is how you do this:

1.From the “Search” tab, click on “Map Search. Click on the “Layers” button, located at the top right corner of the map

2. To display the outline for the municipalities, sub-areas and neighbourhoods on the map, select “Ontario Boundaries” from the layers drop down list: 

You can choose which overlay to display, and it will appear on the map.

3. To display several different points of interest, Select “Points of Interest” from the Layers menu.  This will allow you to display the following on your map:

  • Arts and Entertainment
  • Banking
  • Education
  • Fire and Police
  • Food and Dining
  • Gas Stations
  • Health Care
  • Libraries
  • Post Offices
  • Religious Organisations
  • Shopping
  • Sports
  • Transportation

Points of interest will appear as blue icons on the map.  Please be aware, however, that points of interest is not available if you have the map zoomed out.  If you are zoomed in enough so that points of interest are available, the text for the selections will be black, as shown below.  If they are in red, you will need to zoom in further.

Please feel free to contact the RAHB MLS® Department with any further questions, at 905.667.4650 or support@rahb.ca

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Cannabis Legislation

Cannabis Legislation: What Ontario REALTORS® Need to Know

Starting today, growing cannabis at home is legal. To make things easier for Ontario REALTORS®, OREA has assembled information that REALTORS® need to know about cannabis legalization.

And SAVE-THE-DATE: OREA will be  hosting a REALTOR® Cannabis Legalization Webinar on Wednesday, October 24, 2018 at 11 a.m.

Tune in to hear OREA’s Government Relations and Forms experts discuss cannabis legalization and what REALTORS® need to know about this important policy change. You’ll also have an opportunity to ask questions.

Link to Article: Cannabis_Info_FINAL

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Ontario Municipal Election Information 2018

The Ontario Municipal Election is this Monday, October 22, 2018 and we encourage all RAHB REALTORS® to vote for those who represent you, your family, your community and your clients.

Please see below for links to where you can find candidate information for each of the areas within our RAHB market, as well as general voter information for those areas:

City of Hamilton

City of Burlington

Haldimand County

Niagara Region


And when considering your available candidates, we ask that you keep the below questions in mind:

  • Do the candidates support or oppose the Municipal Land Transfer Tax (MLTT)?
  • Do Hamilton candidates support or oppose the LRT?
  • Do Burlington candidates support or oppose increased development?
  • What are the plans of Burlington candidates to reduce traffic congestion?
  • Do Hamilton candidates support or oppose rental licensing?
  • Do Hamilton candidates support or oppose easing the process to establish a secondary suite?
  • Do Haldimand candidates support or oppose development?
  • Do Niagara candidates support or oppose growth?
  • Will your candidates support or oppose initiatives to improve housing affordability?
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Tax Fairness for Real Estate Professionals

The 2nd reading debate on the Tax Fairness for Real Estate Professionals Act, 2018 will be held at Queen’s Park on October 18 from 12 – 4 p.m. The bill, if passed, would permit personal real estate corporation (PRECs) in Ontario.
OREA is encouraging REALTORS® to attend and demonstrate how important this bill is to grassroots members. OREA is also offering a free lunch served in the legislative dining room of Queen’s Park and will cover your travel expenses if you attend.
If you would like to attend, please e-mail Wendy Stewart or call at 905.529.8101 x295 by Wednesday, October 17.
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Warning: “Professional Tenant”

On September 28, the Association released this notice:

Members Be Aware: Suspicious Caller for Rentals and Referrals

A RAHB member office has been contacted by a man who expressed an interest in renting a house or apartment and also in introducing contacts in exchange for a referral fee. The interaction raised a number of red flags for the Broker of Record.

The details of the exchange included:

The gentleman, who said he is 64 years old, expressed an interest in renting a house or high end apartment.

He also said he would introduce the salesperson to a number of potential clients from other parts of the world, and that he has many contacts and opportunities for which he wants a referral fee.

When told that referrals can be paid only to licensed registrants, he said he is a lawyer and has approval from RECO.

He was at times aggressive in his requests.

He went by a name which, when searched online, produced links to articles about his history of not paying rent and about charges of fraud.

The incident has been reported to the Hamilton Police.

Please exercise caution if you experience a similar exchange, and consider reporting the incident to the police.

On October 15, OMDREB sent out an notice to their members which you can read here.
Please exercise caution if you experience similar exchange, and consider reporting the incident to the police.
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City of Hamilton – Rental Licensing Pilot

On September 27, 2018, the City of Hamilton Rental Licensing Sub-Committee voted in favour to establish a rental licensing pilot project in Wards 1 and 8. This recommendation will go before the next City of Hamilton Council, with anticipated implementation within the first quarter of 2019.

RAHB voted against rental licensing in the City of Hamilton for several reasons, including: a lack of clarification on the process, uneven zoning by-laws throughout the City of Hamilton since amalgamation, a lack of incorporating the Maple Leaf Strategies Report containing 25 recommendations to address the issues (above and beyond), a lack of plan moving forward, etc.

Please see below for information from the City of Hamilton’s for the rental licensing pilot project, as presented to the Rental Housing Sub-Committee:

This option is intended to assist and support in bringing low density rental properties into conformity and compliance with standards and lessen enforcement challenges presently in existence. An owner occupied low density dwelling unit with three or fewer bedrooms rented within the same dwelling will not require a licence to rent individual rooms (three or fewer) as this is allowed under current zoning regulations.

Considerations in developing a Low Density Rental Housing Licensing By-law and Program include:

Potential Requirements under a Licensing By-law:

(a) Owner to provide proof of ownership and contact information (principal residence), company information
(b) Property management plan
(c) Proof of insurance
(d) Local management contact info (for out of town owners)
(e) Self/City inspections for compliance with the City’s Property Standards and Yard Maintenance By-laws
(f) Electrical safety inspection
(h) Floor plan for the building
(i) Property/yard maintenance plan
(j) Parking plan
(k) Licence fee
(l) Consent to Inspection

Pilot Project Summary

FTEs Associated Costs – FTEs By-Law Amendments Required Inspections Exemptions Fee
Rental Licensing 3 $347,463 Yes Yes, consent for inspection provided by building owner. An owner occupied unit with 3 or fewer bedrooms rented within the same dwelling unit. $200 annually



  • Apply specifically to low density rental housing (5 units or less)
  • Apply equally to existing and new low density rental housing (5 units or less)
  • Require regular inspections
  • Require proof of insurance
  • Be funded by rental housing provider
  • Safer legal properties to rent
  • Potential reduction of enforcement costs to tax base
  • Possible elimination of unsafe, non-compliant properties from market
  • Early awareness of requirements allows for collaborative compliance
  • Competition from unsafe, non-compliant properties reduced
  • Housing stock is maintained
  • Inspection enforcement encourages preventative maintenance, which is more cost effective than deferred maintenance, and thereby helps owners maintain their properties
  • Housing inhabited by the most vulnerable populations, which is frequently the worst housing, is inspected annually
  • Poorly maintained, substandard housing can have a negative effect on neighboring property values



  • Financial costs associated with a licence, passed on to tenants, higher rents
  • Financial costs associated with insurance, passed on to tenants, higher rents
  • Financial costs associated with bringing a property into compliance passed on to tenants, higher rents
  • Potential loss of rental income due to enforcement
  • Potential loss of affordable housing stock
  • May have an impact on affordable housing
  • Licensing rental housing may not be effective in addressing behavioural issues
  • Residential rental licensing should not be considered as an alternative to enforcement of existing by-laws



  • Although consent of entry written into regulation, unknown if tenants/owners will allow inspection
  • Compliance rates – follow-ups could be time consuming
  • Actual rental homes in Pilot Project area – 1,500 to 2,000 units estimated


RAHB is in contact with City of Hamilton staff to obtain more specifics on the plan moving forward and will provide those to RAHB members as they are obtained.

If you have any questions, please contact Wendy Stewart in the RAHB office at wendys@rahb.ca or 905.529.8101 x295 for more information.

More information can also be found on the City of Hamilton website at https://www.hamilton.ca/council-committee/council-committee-meetings/rental-housing-sub-committee.

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Lunch with the President

RAHB President Jack Loft recently enjoyed lunch with Stephanie Hubraj of Right at Home Realty in Burlington. Stephanie is a busy REALTOR®, anxious to be part of the RAHB volunteer corps next year, and hopes the Association soon moves to electronic lock boxes. Stephanie’s blended family, that includes college and university students, keepher busy!

For your chance to have lunch with the RAHB President, please e-mail your name to president@rahb.ca.

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CREA Announcement re: Sold Data on REALTOR.ca

On October 4, RAHB received an e-mail from CREA, as did their other members, informing us that CREA’s Board of Directors recently decided to allow the future posting of sold data on REALTOR.ca. This announcement came as a surprise to us since we were not consulted in this matter.
We are seeking clarification from CREA about their plans, and will share those with you as soon as they become available. We will also be seeking input from you, our members, before RAHB’s Board of Directors makes any decision on how to proceed.
To view the CREA announcement, please click on the below button:
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CREA Redesign of REALTOR.ca

On October 17, 2018, CREA will release a completely new redesign of REALTOR.ca.

In addition to visual enhancements on both the desktop and mobile site, the release will include the following changes:

  • An optimized and refined search experience which includes:
    • More prominence for the most used search fields;
    • Complete removal of all sub-areas;
    • A “Type-Ahead” feature on the location field for recent searches;
  • School catchment areas are now displayed on the map.
  • New top level navigational to help users’ better access the tools they need;
  • New financial calculators;
  • Addition of REALTOR® and brokerage images on listing cards;
  • Improvements to CAPTCHA handling.

This scheduled event will take place between 6 a.m. and 4 p.m. and is not expected to impact users connections.

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From September 30 to October 2, RAHB was in Ottawa for CREA’s Political Action Committee (PAC) Days. RAHB President Jack Loft, RAHB CEO George O’Neill, Government Relations Chair Nicolas von Bredow, Government Relations Vice-Chair Margaret Reid, and RAHB Manager of Communications & External Relations Wendy Stewart heard several informative speakers discuss housing and the issues affecting affordability. These speakers included:

  • The Honorable Joe Jordan, former Parliamentary Secretary to the Prime Minister and Senior Associate at Bluesky Strategy Group
  • Perrin Beatty, President & CEO of the Canadian Chamber of Commerce who spoke on USMCA
  • David Colletto, founder partner of Abacus Data who presented data from a millennial survey. (More information about this survey can be found at http://abacusdata.ca/housing-affordability-is-the-top-issue-for-millennials-who-are-looking-to-achieve-the-dream-of-homeownership/)
  • PAC Days Media Panel, consisting of Chantal Hebert, Don Martin and Rob Russo
  • MPs Karen Vecchio and Roger Cuzner
  • The Hon. Andrew Scheer, Leader of the Official Opposition
  • The Hon. Jean-Yves Duclos, Minister of Families, Children and Social Development
  • Political Pundit Panel, consisting of Kathleen Monk, Tim Power and Lisa Kinsella

CREA also presented two major recommendations/asks that PAC reps were to address with their MPs during meetings scheduled in Ottawa:

  1. Increasing the First Time Home Buyers’ Tax Credit from $750 to $2,500
  2. Evaluating policies that affect home ownership, i.e. consider the stress test in a regional perspective

For more information on these recommendations/asks, as well as resources for if you speak with your MP, please click on the buttons below:

Brochure for MPs FAQs for Recommendations/Asks

The meetings with three of RAHB’s MPs (Bob Bratina, Scott Duvall and David Sweet) went very well, with each MP being supportive of the recommendations and asks. Mr. Sweet went so far as to recommend that the First Time Home Buyers’ Tax Credit be increased to $5,000.

Unfortunately, RAHB reps were unable to meet with the other MPs who represent RAHB’s market area due to scheduling conflicts:

  • The Hon. Karina Gould (Burlington)
  • David Christopherson (Hamilton Centre)
  • The Hon. Filomena Tassi (Hamilton-West – Ancaster – Dundas)
  • The Hon. Lisa Raitt (Milton)
  • Diane Finley (Haldimand-Norfolk)
  • Dean Allison (Niagara-West)

RAHB will continue to reach out to our MPs over the next year as we lead into the next federal election, and we encourage RAHB members to do the same. If you have any questions about CREA’s PAC Days or the resources above, please do not hesitate to contact Wendy Stewart at wendys@rahb.ca.

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RAHB REALTORS® Release September Statistics

The REALTORS® Association of Hamilton-Burlington reported 948 sales were processed through the Multiple Listing Service® (MLS) System within the RAHB market area in September, 2018.

Please click here to read the full report.

Follow the links below for:




Niagara North

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Welcome New Members

We extend a warm welcome to RAHB’s newest members who joined our Association between
August 29 and October 2, 2018!

Stephen Oliver
Coldwell Banker Momentum Realty

Michelle Boyd
ComFree Commonsense Network

Josh Reagan
Engel & Volkers Toronto Central

Daniel St-Jean
EXP Realty of Canada Inc.

Linda Panning
Harry Stinson Realty Corporation

Jared Cook
Charlene Gulka
Matthew Peressini
Donald Porter
Keller Williams Complete Realty

Shadi Jalili

Wendy Wolfe
RE/MAX Escarpment Realty Inc.

Yvonne Grabowski
Lize Lance
RE/MAX Escarpment Woolcott Realty Inc.

Patrick Tomaszewski
Right At Home Realty Inc.

Stacey Dersnah
Royal LePage Burloak Real Estate Services

Devon Loftus
Royal LePage Signature Realty

Dane Hathaway
Royal LePage State Realty

Christopher Worth
Royal LePage Supreme Realty

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RECO Update – Processing Delay

RECO issued the following update on their application processing delay:

We’d like to update you on a recent RECO application processing delay.

We have been experiencing longer-than-normal processing times following our recent migration to an upgraded internal database system. When the new system went live, it led to a number of unexpected functionality challenges. The bulk of those challenges have been resolved; however, technical issues were compounded during the last two weeks of RECO’s insurance period, with a large volume of registrants paying their insurance at the same time.

These challenges impacted RECO’s ability to process applications, resulting in a temporary increase in the volume of applications processed. Applications that impact an individual’s ability to trade (new registrations and reinstatements) have been given priority.

We are pleased to announce that we have returned to our posted service level standards for processing new registrations and reinstatements (10 business days).

For those existing registrants who have submitted renewal applications, we expect they will be processed by the end of October.

Please note that this processing delay does not impact a registrant’s ability to trade.

Once a renewal application and fee have been submitted, an individual’s registration is deemed to continue and they are allowed to continue trading while their application is processed. To show proof of eligibility to trade, registrants may use the MyRECO Certificate App and search tool on RECO’s website.

We apologize for the frustration that this delay may have caused. Rest assured we are working quickly and diligently to return to our service level standards for renewal applications.


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Notice from City of Hamilton – Sign Bylaw

On Monday, October 1, the City of Hamilton sent a notice to all Hamilton Brokers of Record regarding the City’s intention to pursue sign bylaw infractions.

Even if your office is not located in the City of Hamilton, you must abide by the City’s sign bylaws if you have a listed property in Hamilton.

Here is what the letter said:

Dear Brokers and Agents;

Please be advised that Licensing and By-law Service Officers have noticed a proliferation of Open House Signs in contravention of the Sign By-law. While it is not the City’s intention to adversely impact your business, we can no longer ignore the blatant violations of the By-law.

Moving forward we will proactively enforce the regulations of the Sign By-law with respect to real estate signs and will investigate any formal complaints.

For your convenience, here are the regulations:

Open House directional sign

It is a contravention of the Sign By-law to place a temporary, free-standing sign advertising an open house except:

(i) between 10:00 a.m. and 6 p.m. of the day of the open house;

(ii) with a maximum sign area of 0.5 m2 ;

(iii) not displayed on a traffic island or median or attached to a light standard or utility pole; and

(iv) at least 0.3 m from a sidewalk;

Signs that are in contravention of the by-law will be subject to enforcement action, including the City removing the sign with fees being imposed and charges laid to a maximum amount of $5,000.00 upon conviction. Signs removed will be stored for a period of 28 days, after which they will be disposed of. Signs can be redeemed within the 28 days period upon payment of applicable fees prescribed in the City’s User Fees and Charges By-Law.

I trust this information is helpful. If you have any questions, or concerns, please feel free to contact me via e-mail at Lynne.Shewfelt@hamilton.ca.

For additional information on the Sign By-law please visit the City of Hamilton Website: http://www.hamilton.ca/FrequentlyRequestedBylaws, and select the Sign By-Law.

Complaints can be emailed to Licensing@hamilton.ca or by calling 905-546-2782 (option #3).

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ProDev+ 2018 – Wrapped Up for Another Year

On Tuesday, September 25, RAHB members converged on the Holiday Inn Burlington for a day of professional development, meeting with exhibitors and mixing and mingling.

Professional Development Sessions
Be a Better Professional – Hugh Foy
Breathe, Focus, Be Aware: A Primer on Mindfulness – Michelle Baldin
Cyber Law – Your Online Footprint – Maureen Tabuchi
AI: R U Ready for Artificial Intelligence? – McMaster AI Society
HPI is Here! What It Is and How to Use It – Gregory Klump
Customizing and Improving Your Matrix Searches – Eric Meek
What is AI (Artificial Intelligence) – McMaster AI Society
Marketing and Social Media Do’s and Don’ts – Kelvin Kucey
Environmental Site Assessment – Sarah Sipak
Burlington ICI Growth Opportunities and Support – Andrew Elliston and Mark Steffler
Burlington Mayoral Candidates: Housing Affordability

Exhibit Hall
The exhibit hall featured 44 suppliers of various products and services, keen on doing business with RAHB members.

Networking Mixer and Interactive Zone
The day wrapped up with a casual time of mixing and mingling while enjoying a beverage and hors d’ouvres. The Interactive Zone featured a virtual reality experience of walking the plank high above city streets, a giant four-person PacMan console, Giant Jenga blocks, and a hand-writing expert to analyze writing samples. Draws were held for door prizes from exhibitors and RAHB.

Thanks to our sponsors of ProDev+!
ACISS, Hamilton Economic Development, REAL Services, Hamilton Spectator and Ross & McBride (Interactive Zone sponsor)!


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Community Open Forum

Hamilton Community Open Forum: Update on Latest Initiatives

The upcoming Hamilton Community Open Forum will feature the latest updates on initiatives undertaken by the City of Hamilton. Glen Norton, Judy Lam and Norm Schleehahn from the Hamilton Economic Development Division will present the updates.

Hamilton Community Open Forum
Date:    Tuesday, October 23, 2018
Time: 9:30 a.m. check in, 10 a.m. start
Place:  The Waterfront Banquet and Conference Centre (Waterview Room)
555 Bay St. N., Hamilton, L8L 1H1
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Lunch With the President

RAHB President Jack Loft recently enjoyed lunch with Ellen Boyce of Royal LePage State Realty. Ellen is a highly successful REALTOR® and claims to have been in the business 40 years – which means she must have started when she was 6! Ellen worries that new registrants have a tough time succeeding due to the many REALTORS® in the field and lack of challenging entry requirements. Ellen has provided sage advice and mentoring to many current RAHB members, including Jack.

For your chance to have lunch with the RAHB President, please e-mail your name to president@rahb.ca.

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Reminders: MLS® Rules and Regulations for Immediate Showings

When you place a listing on RAHB’s MLS® System, the property must be available for showings immediately, as per RAHB rule Section 2 – 2.10 (i) and 2.14:

2.10 No Member shall Broker Load or submit an MLS® Listing that contravenes these Rules, the Bylaws of the Association or the code of ethics of RECO. The Association may, in its sole discretion, deem any such MLS® Listing to be invalid. The Association may either remove an MLS® Listing from the Association’s MLS® System or refuse to publish such MLS® Listing, and without limiting the generality of the other provisions contained in these Rules, a Listing shall not be accepted by the Association as an MLS® Listing:

 (i) if it excludes any Member(s) from showing or inspecting the property;

2.14 No MLS® Listing shall appear on the Association’s MLS® System that is not immediately available for inspections, showings and, subject to the provisions of Subsection 2.15, the registration of Offers.

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Seniors Day is October 1 – What Support is Available For The Seniors In Your Life?

This Monday, October 1 is National Seniors Day in Canada. It’s a day set aside to celebrate and honour seniors in this country – those who are over the age of 64. In addition to showing your respect and gratitude for the older adults in your life, this presents an opportunity to remind family, friends and clients of the housing/home resources available for seniors.

At the provincial level there are several resources that benefit our seniors:

There are also several resources available at the municipal level:

  • City of Hamilton offers Tax Assistance Programs, including a specific seniors (65+) tax rebate. These can be found on the City of Hamilton website at hamilton.ca/home-property-and-development/property-taxes/tax-assistance-programs.
  • Region of Halton (Burlington) offers the Halton Accessibility Repair Program (HARP). If you are a home owner and need modifications to your home to increase accessibility, HARP may be able to help. HARP provides limited funding to eligible homeowners to improve and/or maintain independent living. For more information please visit http://beta.halton.ca/For-Residents/Housing-Supports-and-Services/living-in-assisted-housing/Halton-Accessibility-Repair-Program-(HARP).
  • In Haldimand, Senior Support Services provide information and resources for seniors, including house cleaning, outdoor yard work, snow removal and minor repairs. More information and resources can be found at seniorsupport.ca/.
  • In the Niagara region, Community Support Services Niagara is a volunteer based not-for-profit agency providing comprehensive client-driven community support services to help seniors and adults with disabilities live independently in their own homes. Services include home maintenance, leaf and snow removal, safety at home resources, and others. For more information, please visit cssn.ca/.

These are just a few of the resources available within our RAHB areas that can help seniors with their housing/home needs. In addition to the above-listed resources, even more can be found at www.ShowMetheGreen.ca.

We encourage you to share these resources with your clients, friends and family to ensure our seniors are best prepared for their residential situation.

And please use the hashtag #SeniorsDay on Twitter, Instagram and Facebook on October 1 to share any additional resources you have with your fellow REALTORS® — and tag us too!

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