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RAHB’s Latest Updates

Toronto Regional Real Estate Board (TRREB) Subscriber Agreement

RAHB and TRREB have recently signed a Subscriber Agreement, which allows RAHB members to subscribe to access TRREB’s MLS® Data.

TRREB provided notice on March 19, 2020 to their, then current, subscribers that they had decided to withdraw from the Universal Data Sharing Agreement (UDSA) Program effective June 30, 2020. The UDSA became in existence in 1993, allowing Signatory Board Members to subscribe to other Signatory Member Boards’ MLS® Data. With the UDSA, individual board agreements were not necessary.

If you have questions pertaining to this agreement or if you wish to subscribe, please contact TRREB’s membership department at 416.443.8100.

Have Your Voice Heard – Residential Zoning Project

The City of Hamilton’s Comprehensive Zoning By-law No. 05-200 came into effect on May 25, 2005, and is being implemented in stages. This Zoning By-law applies to the entire City of Hamilton and is replacing the Zoning By-laws of the former municipalities.

The final phase of this project – Residential Zoning Project — is focused on residential zones in the urban area.

For more information on Zoning Bylaw No. 05-200, please click the button below:

The City of Hamilton is now asking for your input on the Residential Zoning Project through the Engage Hamilton portal. To view the Engage Hamilton Residential Zoning Project webpage, please click the button below:

There are four key dates associated with the Residential Zoning Project:

  • Secondary Dwelling Unit Surveys Open (October 19)
  • Secondary Dwelling Unit Surveys Close (November 16)
  • Virtual Town Hall # 1 (November 12) – Registration details to come
  • Virtual Town Hall # 2 (November 16) – Registration details to come

The two surveys — Urban and Rural Secondary Dwelling Units — can be found by clicking the buttons below:

Please note, to participate in the two surveys, you must have an Engage Hamilton account. To register for an Engage Hamilton account, please click the button below:

Saved Passwords

Thank you for your comments and suggestions regarding the authentication platform utilized by RAHB. We appreciate your feedback and certainly understand that having to manually enter your password when logging into my.rahb.ca may be viewed as an inconvenience, especially with the number of passwords most of us are required to maintain across the many systems we all use regularly. To view why Clareity does not currently allow saved passwords, as well as what is on the roadmap for the future, please the information below.
Background on the Clareity SafeMLS authentication and security platform:
The Corelogic (Clareity SafeMLS) system was put in place to secure your login to RAHB’s Matrix system and other associated applications and resources which are available to you as a member.  Clareity’s SafeMLS Single Sign On system is designed to operate as a Single Sign On provider which collects behavioral data associated with all logins to the system to help mitigate security threats.  The behavioral data collected by the system includes information such as login times, system fingerprint information (i.e. device type, operating system, browser version), keystroke dynamics, GeoIP location information, IP address, and a variety of other characteristics. This information is collected and monitored on a regular basis and is used to build risk profiles. When any of these patterns consistently differ in a significant way, it triggers the system to generate an additional risk profile which is associated with your account. When more than one risk profile is associated with your account, the system will measure the risk score differences between profiles and if that score is above the allowed threshold, the system will start a remediation process to help mitigate any potential risks which may indicate that your account is being used by more than one person.
Why Save Passwords are not allowed:
The reason the ability to use Saved Passwords is disabled during the login process is due to the Keystroke pattern analysis which is performed on each login. When entering a password, each person has a consistent pattern associated with the way they type. The system pairs this pattern with other information to account for differences which may be caused by different devices.  This particular indicator is very effective in identifying scenarios where a password has either been compromised or shared with another party.  If the ability to utilize saved passwords was enabled, the system would be unable to collect accurate keystroke data for analysis.
What Alternatives are being considered:
Both RAHB and Corelogic (Clareity) understand that having to manually enter a password to authenticate with the system may be viewed as an inconvenience to some users. We are always reviewing ways to improve the security and usability of the systems provided to our members. Corelogic’s Clareity SafeMLS team has indicated to us that they have been exploring and considering alternate methods of authentication for future adoption within their system. Some examples of the alternative methods being considered are as follows:
  • Multi-Factor Authentication (MFA) is an authentication method that requires two or more independent ways to identify a user. Examples include codes generated from the user’s smartphone, Captcha tests, fingerprints, or facial recognition
  • Certificate-based authentication technologies identify users, machines or devices by using digital certificates. A digital certificate is an electronic document based on the idea of a driver’s license or a passport
  • Additional Biometric information as an alternative to keystroke biometrics. Examples include: facial recognition, fingerprint recognition and voice identification
The security of your data, your clients data and the associations data is extremely important, especially with the security threat landscape which exists today. While we would like to turn on the ability for Saved Passwords to be used, that is not an available option at this time within the Clareity SafeMLS platform.
We will continue to investigate and work with our technology partners to research, consider and adopt new and improved methods of providing effective and efficient security authentication, identification, and analysis to our members.

Reporting of Sales

It has come to our attention that there is some confusion as to whether a sale should be reported if a deposit cheque has not been received. As per RAHB’s MLS® Rules and Regulations, Reporting of Sales, Section 9, sub-section 9.01, sales must be reported within two (2) Association business days following written acceptance of an offer from the Seller, regardless if a deposit cheque has been received.

9.01        An important part of the inherent value of the Association’s MLS® System is the transaction data accumulated for sales of listed properties. Therefore, it is the responsibility of all Members to ensure, regardless of their business model, that property sold information for properties listed on the Association’s MLS® System, including the reporting of conditionally sold properties and sale prices, be reported to the Association. Members are not permitted to avoid these reporting responsibilities to the Association by, for example, cancellation of a Listing between receipt (or anticipated receipt) and acceptance of an offer, or encouraging a Seller to do so. Accordingly, the Listing Brokerage will report by Broker Load all sales and conditional sales for Broker Loaded MLS® Listings effected during the Listing term and during the holdover period of an MLS® Listing, within two (2) Association business days following written acceptance of any Offer by the Seller. If the MLS® Listing is Board Loaded, the sale or conditional sale must be submitted in writing within two (2) Association business days following written acceptance of any Offer by the Seller. Power of Sale and commercial sales shall be reported not later than two (2) Association business days after closing.”

RAHB/ITSO Issues Resolved – October 9, 2020

RAHB is pleased to advise you that many of the issues reported by RAHB Members as a result of the ORTIS and the Ontario Collective (OC) cutover to the new ITSO system have been resolved as follows:


  • Missing photos for ITSO listings have been backfilled and photos are now available to view on reports.
  • ITSO status changes are now available to view on the Matrix reports. Previously, status changes such as conditional or firm sale information were missing on RAHB reports.
  • ITSO listings are now only displaying Total Square Footage (above grade only) on RAHB reports.
  • Commercial Listings from ORTIS and OC will now display if Sub-Property Type of (Industrial, investment, office, retail, sale of business or store) is selected.
  • Data is being mapped incorrectly from ITSO to RAHB’s “Type” and “Property Sub-Type” fields. This issue is primarily affecting ITSO listings, which would normally be searchable with a Type of Townhouse/Row House. Corelogic is aware of this issue and is currently working on updating these listings. We will provide an update regarding the status of this issue early next week.


CoreLogic is continuing to work on a few outstanding items; however, RAHB expects those to be resolved shortly, and will provide you an update at that time.


Thank you very much for your patience and understanding.

Printed Forms Discontinuation

During the COVID-19 pandemic, RAHB Members have adapted and transitioned to using electronic forms. RAHB’s printed Residential Property Information Forms dated 01/2020 and RAHB’s Commercial Property Information Forms dated 05/2018 will continue to be accepted for use until January 31, 2021, as well as sold in the RAHB Realty Shoppe until this date or sold out. After that date, they will only be available electronically via WEBForms®  or found under the Standard Forms & Clauses section at www.orea.com.


The RAHB Realty Shoppe will continue to sell OREA Form 200 Listing Agreement – Authority to Offer for Sale until 01/31/21 or sold out, to coincide with the Data Forms discontinuation date. However, if OREA updates the 2021 OREA Form 200 Listing Agreement – Authority to Offer for Sale, then the sale of that printed form will be discontinued as of 01/01/21.  We will update members if there are any changes to these dates.


The WEBForms® icon is available via the RAHB Dashboard, as shown below. Members can access WEBForms® by logging into the SSO dashboard via http://my.rahb.ca, and logging in with a user ID and Password.

Once in WEBForms® , click the “Forms” icon on the left side of the screen, and then select the file for REALTORS® Association of Hamilton-Burlington.



Once here, click on either the Commercial Data Input Form or the Residential Data Input Form, as shown below.


If you have any questions, please contact the MLS® Help Desk at support@rahb.ca.


RAHB Continues to Meet with Elected Officials: MPP Jane McKenna & MP Adam van Koeverden

RAHB Continues to Meet  with Elected Officials: MPP Jane McKenna & MP Adam van Koeverden

On October 2, Government Relations Chair Dave Zalepa, Vice-Chair Patrick Tomaszewski and Member Shawn Paterson, met with MPP Jane McKenna to discuss:

  • The possibility of a land transfer tax holiday
  • The home renovation tax credit
  • Creating community opportunity zones

On October 5, GR Chair Dave Zalepa and RAHB staff Wendy Stewart, in partnership with OMDREB, met with MP Adam van Koeverden to discuss:

  • Creating homes across the housing spectrum
  • Housing’s place within infrastructure projects
  • The green renovation program


For more information on advocacy issues at the provincial and federal level, please click the below buttons:

Provincial Advocacy and Resources

Federal Advocacy and Resources


*PLEASE NOTE* – As of October 7, 2020, the Residential Market Activity for RAHB Areas table, Social Media Stats Kit, Market Highlights, maps, and Top 3 Stats video have been updated due to an error related to the OC/ORTIS (ITSO) cutover. The data primarily affected was that of the Hamilton Mountain.

We apologize for any inconvenience.


Hamilton, ON (October 2, 2020) – The REALTORS® Association of Hamilton-Burlington (RAHB) reported 1,751 sales of residential properties located within the RAHB market area were processed through the Multiple Listing Service® (MLS®) System in September 2020. Sales are up 37.67 per cent over last month and up 53.9 per cent over September of last year. New listings are up 32.67 per cent over August 2020 and up 8.5 per cent over last September. The average price for residential properties was $721,354, which is up 3.8 per cent from last month and up 19.8 per cent from September 2019. The number of active listings for the month was down 40.4 per cent over last year.

*The news release will be posted to www.rahb.ca/market-stats/ on Friday, October 2, 2020.*

Follow the links below for:




Niagara North


*Video updated as of October 7*

MPAC/Teranet Square Footage Update – October 1

As was communicated on September 23, Teranet and MPAC’s position on entering and displaying exact square footage was that “…posting exact (actual) square footage – from any source – has been and will continue to be expressly prohibited.”

Following discussions with both Teranet and MPAC, RAHB is pleased to notify members that Teranet and MPAC have reversed their position and are now advising that entering and displaying actual square footage values obtained through sources other than “Public Records” does not contravene MPAC terms of service “as long as the GeoWarehouse® terms and conditions are being followed and MPAC data is protected from unauthorized use.

While this change is reassuring, it is important to note that the following remains in effect:

  • The square footage field is mandatory and exact values are required on the RAHB MLS®; however, the option to select “Public Records” as a source of square footage data is no longer offered. Current square footage source options are:
    • Builder Floorplan(s)
    • 3rd Party Measuring Service
    • LBO provided
    • Other (see Remarks)
  • MPAC data may be purchased, used as a tool for validation, and/or shared with a client outside of the MLS® system, but RAHB and its members are prohibited from entering MPAC data into the MLS® system. MPAC-sourced data includes:
    • MPAC Propertyline™ reports
    • Data obtained through Aboutmyproperty
    • Data available from an owner’s Property Assessment Notice

RAHB continues to work in close collaboration with ITSO and OREA, as well as MPAC and Teranet, to research the matter for additional avenues and resolutions. RAHB will inform and update members on this issue as developments occur.

If you have any questions, please contact the MLS® Help Desk at support@rahb.ca.


Below is a communication from Teranet that RAHB was asked to share with members:

To our valued customer,

For two decades GeoWarehouse has been providing authoritative data and insights to the real estate community. Our goal has been, and continues to be, to offer the most comprehensive property data that enables our customers to excel in their profession. Part of that strategy is to partner with other data providers that provide value in the real estate transaction so everything our customers need is in one central location. From time to time, the strategies of our partners may change and as such, the data we provide may be affected. We aim to always advocate for what is best for our users, but ultimately some decisions will be made by our partners that affect access to certain data and your user experience.

On September 18, 2020 MPAC implemented changes to the MPAC propertyline™ reports available for purchase through the GeoWarehouse e-Store. To accommodate these changes, the workflow to purchase reports has changed and the links in the Site & Structure section of the Property Report have been temporarily inactivated. The data included in your subscription for GeoWarehouse has not been altered. You will continue to receive all the data you’re provided today within the Property Reports. This change initiated by MPAC only affects the transactional reports:

  • The Residential Detailed Level
  • 2 Report and the Residential Floor Area Report

While we work with our partners to discuss alternate strategies, we wanted to provide some helpful tips and training to navigate this change. Please review the detailed user guide (https://marketing.geowarehouse.ca/acton/ct/1288/e-057c-2009/Bct/l-tst/l-tst:1/ct3_0/1?sid=TV2%3APjoyw4AZK) on how to purchase MPAC reports through the GeoWarehouse e-store.

Should you have any questions regarding the revised MPAC propertyline™ terms and conditions of use, or changes to the MPAC propertyline™ reports, please contact MPAC directly at 1-877-671-6722 x1.

We thank you for your continued support and partnership.

Chris Butler
Senior Account Manager
Teranet Inc.

Update – MPAC / Display of Public Source Square Footage Data

Good morning RAHB members,


Thank you for all of your feedback regarding the MPAC/display of public source square footage data that was communicated last week. We heard you, and felt your frustration, and we have an update to share.


First, we want to highlight that RAHB did not voluntarily suppress public source square footage data from displaying on the MLS®. MPAC hastily imposed their decision to enforce the Terms and Conditions of Use regarding square footage, by advising that posting on the MLS® exact (actual) square footage – from any source – has been and will continue to be expressly prohibited.


Further, Teranet – as the exclusive provider of MPAC data through GeoWarehouse – provided very short notice to boards and associations of this prohibition. Although this is not a new rule or change by MPAC – this has always been within their Terms and Conditions of Use, but has never been enforced – RAHB was given less than a week’s notice to interpret and adhere to these demands.


Based on RAHB’s legal obligation to comply with MPAC/Teranet’s Terms and Conditions of Use, and to protect the Association and RAHB members from liability and breach of contract, the decision was made to no longer display or allow the choice of “Public Records” as a square footage source.


After meetings with MPAC, Teranet, ITSO and OREA, as well as hearing feedback from RAHB members, it has been decided to display historical public source square footage data internally for RAHB members. This is now in effect.


However, this is only an interim measure. It should be noted that MPAC’s Terms and Conditions of Use have not been amended; RAHB and its members remain at risk.


Additionally, RAHB cautions members in using public record/MPAC values as the sole source for square footage data. Instead, we advise that MPAC-sourced data only be used to validate property measurements that you have obtained using other verifiable methods.


RAHB continues to work in close collaboration with ITSO and OREA, as well as MPAC and Teranet, to research the matter for additional avenues, as well as determine a more permanent resolution. RAHB will inform and update members on this issue as changes are made.


If you have any questions, please contact the MLS® Help Desk at support@rahb.ca.


Thank you again for the feedback we received. Your engagement with RAHB helps to guide the Association and the real estate profession.

Welcome New Members!

We extend a warm welcome to RAHB’s newest members who joined our association between August 26 and September 22, 2020!

Adam Mitchell
EXP Realty of Canada Inc.

Tashi Baburi
Homelife Professionals Realty

April Bozinoff
Balbir Chera
Tanya Idzanovic
IPRO Realty Ltd.

Matthew Goch
Justin Loosemore
Keller Williams Complete Realty

Erin Alvarez
Keller Williams Edge Realty

Annie Zoozan
Onemax Real Estate Ltd.

Shahab Khan

Paul Poliszot
Realty Executives Investment Group Inc.

Jose Bautista
Marty Birthelmer
Stacie Blakey
Morgan Brooks
RE/MAX Escarpment Realty

Reno Parnanzone
Keri Taylor
RE/MAX Escarpment Woolcott Realty

Jamshir Shir Ahmad
Diane Muriel Lastmoso Miciano
Right At Home Realty

Deborah Fernick
Royal LePage Burloak Real Estate Services

Osama Murad
Royal LePage Macro Realty

Nicole Ramadhar
Royal LePage Signature Realty

Elaine Phillips
Royal LePage State Realty

Kelly Goss
StreetCity Realty Inc.

Kate French
Sutton Group About Town Realty

Update – MPAC / Square Foot Issue

As was communicated earlier this week by RAHB, as of Friday, September 18, 2020, MPAC is enforcing their Terms and Conditions of Use. This affects square footage data within the MPAC propertyline™ reports available through GeoWarehouse. This is not a new rule or change by MPAC – this has always been within their Terms and Conditions of Use; however, they are now enforcing it.


On Thursday, September 17, RAHB met with members of ITSO (formerly ORTIS/OC) and OREA to discuss the issue. All three groups are in agreement that ranges were not ideal representations of the data because they do not represent accurate and validated data. It was also agreed that MPAC’s information regarding square footage should not be relied upon as accurate data for that field – it should only be used as a tool to provide a reference point to assist in validation of the correct information.


Mandatory square footage remains in effect; however, RAHB no longer displays or allows the choice of “Public Records” (i.e. MPAC) as a square footage source. This decision was made based on research conducted by RAHB, ITSO and OREA.


Independently obtaining and verifying the accuracy of measurement for your listing:



In addition, it follows CREA’s REALTOR® Code, Article 4 – A REALTOR® has an obligation to discover facts pertaining to a property which a prudent REALTOR® would discover in order to avoid error or misrepresentation. https://www.crea.ca/wp-content/uploads/2016/03/The-REALTOR-Code.pdf


To help RAHB members comply with enforcement, below is a list of third-party vendors who measure/provide square footage. Please note that RAHB does not endorse or recommend the below vendors – this is a resource list for members to research.



RAHB members can also conduct the measurements themselves and use builder floor plans.


All measurements need to be accurate and defensible.


RAHB will continue to work in collaboration with ITSO and OREA to research the matter for additional options and solutions. RAHB will inform and update members as the situation changes.


If you have any questions, please contact the MLS® Help Desk at support@rahb.ca.


Teranet provided an FAQ, which could be helpful during this time. To access the FAQ, please click the below button.


Changes to the MPACPropertyline™ Residential Floor Area & Detailed Level 2 Reports

*UPDATE for September 16, 2020*

As was communicated by RAHB earlier this week, MPAC has implemented changes which will be effective Friday, September 18, to the MPAC propertyline™ reports available through the GeoWarehouse. These changes affect square footage data within these forms.

RAHB is currently researching this matter and will be meeting with the ORTIS square footage task force to discuss the issue further on Thursday of this week.
We will continue to inform and update members as the situation changes.

If you have any questions, please contact the MLS® Help Desk at support@rahb.ca.

To review the details that were posted for members on Monday, September 14, please see below.


MPAC has implemented the following changes, which will be effective Friday, September 18 to the following MPACpropertyline™ reports available through the GeoWarehouse store:

  • A NEW Residential Floor Area Range Report ($4) will replace the existing Residential Floor Area Report ($5)
  • A NEW Residential Detailed Level 2 Report (displaying floor area ranges) will replace the existing Residential Detailed Level 2 report

The changes affect the new Detailed Level 2 reports and new Residential Floor Area reports, which will be available for purchase through GeoWarehouse. Please note, this does not affect any of the data available inside GeoWarehouse that members currently see without transactional purchase.

Both of the reports will now only provide a square footage range, rather than provide the total square footage. If you are purchasing these reports to obtain the total square footage, you will not receive that specific data anymore – only a range.

On the RAHB listing forms, members must enter the total square footage, so these reports will not be able to be used for that data moving forward. You are reminded that you may use the following options to obtain the total square footage data as follows:

  • Builder Floor Plans
  • 3rd Party Measuring Service
  • Measuring yourself (LBO) provided

For the official communication (PDF) from Teranet that outlines the details of the changes, please click the button below.

PDF of communication

For two sample transactional reports, which members can opt to purchase inside the GeoWarehouseEStore, please click the buttons below.

PDF of sample Residential Floor Area Range Report

PDF of sample Residential Detailed Report Level2 Range

RAHB Renovations, Historical Tear Sheets and Furniture

RAHB is pleased to announce that, beginning this fall, the main floor offices of the building will be renovated for the first time since the last major renovation in 1997.  RAHB’s main floor tenant recently expressed an interest to enter into a long-term lease that will increase the size of their office space and install a private bathroom for their unit at no cost to RAHB. This tenant’s requirement for additional commercial office space presented RAHB with a unique opportunity to fulfill the expansion needs of an excellent tenant and increase non-dues revenue for RAHB over an extended number of years, while also renovating and optimizing RAHB’s office space to create a more productive and contemporary work environment. The Board of Directors approved the new tenant lease and the RAHB renovations at their meeting on September 2, 2020.

Staff have continued to work remotely since the beginning of the COVID-19 pandemic, as currently recommended by Hamilton Public Health, and are well-positioned to provide uninterrupted service to members over the next several months while renovations take place.

As part of the renovations, the historical files within the RAHB Resource Centre will be disposed of in the next few weeks (as is in keeping with best practice at associations/boards throughout Canada), the filing cabinet will be removed/repurposed, and the older furniture and accessories will be sold. Moving forward, the historical data can be found online (i.e. within RAHB database; GeoWarehouse, etc.).

Information and updates regarding the renovations and furniture (which will be made available for members to purchase) will be forthcoming as details are finalized.

Although the main floor of the RAHB office will remain closed, the Realty Shoppe continues to serve members via phone-in and online orders, with curb-side pick-up Monday through Friday, from 8:30 a.m. to 4:30 p.m. Plans are underway to open the physical RAHB Realty Shoppe to members in the future – dependent upon public health COVID-19 guidelines.

Thank you for your patience during this time. We are excited to transform the RAHB space for members and staff as we move closer to celebrating RAHB’s 100-year anniversary in 2021.

Canada and Ontario Invest in Public Transit Infrastructure for Burlington’s Growing Population

On September 8, the Honourable Karina Gould announced funding for six projects that will modernize and improve public transit in Burlington.

The Government of Canada is investing more than $5.1 million for projects through the Public Transit Infrastructure Stream (PTIS) of the Investing in Canada plan.

To learn more about the Investing in Canada plan, please click the button below:

Burlington public transit users will benefit from:

  • The purchase of 12 new 40-foot conventional buses to expand the fleet over the next three years;
  • The purchase of five new conventional buses that will replace current buses that have reach the end of their lifecycle,
  • The purchase of three specialized accessible vehicles to support the community’s need for more accessible public transit over the next three years;
  • The installation of devices on traffic signals and conventional buses that will help increase public transit efficiency and on-time performance by allowing buses to move through traffic more efficiently;
  • The procurement and implementation of an intelligent transit system technology system to introduce new, on-demand services to areas that are currently under-serviced, and;
  • The purchase of a new fuel that will improve the quality of the public transit system.

For more information, please click the button below:

Matrix X is Here!

RAHB is pleased to announce that a new updated version of Matrix; specifically, Matrix X, is now available to members as of October 14, 2020. Matrix X is the latest version of Matrix from CoreLogic. Matrix X has a new look and feel, combined with modern colour palettes, iconography, navigation and design. Please click here to take a video tour of the new navigation.

Discover What’s New:

  • Easier Navigation—Matrix X includes a new clean header and navigation bar with features right where you’d expect them. A new notifications icon alerts you to important updates, and a new menu under the user’s name provides quick access to personal settings, account information and help.

  • Concierge Improvements—Alerts for new Concierge matches have been moved to the new notification centre for quick and easy access. Map and Results tabs have been added to Concierge approvals. Switch between map view and results view just like you would with regular search results.
  • Great Looking E-mails—Conveying a professional image is key, so we updated Matrix e-mails with a clean, modern design.

  • New Contacts Module—Matrix X includes a new Contacts module that uses best-practice webpage design, while maintaining a familiar workflow, so there’s no need for retraining. Tabs and widgets provide better readability and accessibility. See how to quickly create a new contact in the new module by clocking this link – https://www.youtube.com/watch?v=Rzw6jLHTwSg
  • New Map Functionality—The map screen now uses the full width of your browser. Map and Results tabs have been added to Concierge Approvals. We improved the Map Toolbar with easier icons and tooltips.

  • New Quick CMA—Matrix X includes a new Quick CMA with easier to read icons, font, glanceability and more. Coming soon: The full CMA report pages are being redesigned with a clean, modern and consistent look.

Please contact RAHB MLS® Support if you have any questions at 905.667.4650 or support@rahb.ca.


The REALTORS® Association of Hamilton-Burlington (RAHB) reported 1,272 sales of residential properties located within the RAHB market area were processed through the Multiple Listing Service® (MLS®) System in August 2020. Sales are down 21.14 per cent over last month and up 12.7 per cent over August of last year. New listings are down 16.1 per cent over July 2020 and up 7.3 per cent over last August. The average price for residential properties was $694,690, which is up 0.24 per cent from last month and up 16.3 per cent from August 2019. The number of active listings for the month was down 18.6 per cent over last year.

*The news release will be posted to www.rahb.ca/market-stats/ on Wednesday, September 2, 2020.*

Follow the links below for:




Niagara North


Electronic Lockboxes are Here!

The Realty Shoppe is offering a new option for your lockbox needs! Available now is the MasterLock® Vault Enterprise Electronic Lock Box.

With this device, you can open and manage your lockboxes by a variety of means – including your Smartphone app.  Use this electronic lockbox for property access as a stand-alone unit with access or integrate with either BrokerBay or ShowingTime® scheduling platforms.

Please note that only the Vault Enterprise model 5440ENT (not the Vault e-lock model) has the required software to integrate with the scheduling platforms.


Learn more!

Tune in on Monday, October 19 @ 2 p.m. for a MasterLock demonstration and have your questions answered.

Register Now

Click Here For MasterLocks Inventory of Instructional Videos

Click Here for Instruction Guide 

Limited-Time Introductory Price and Introductory Offer:

RAHB Member Introductory Price: $175.00 each + tax


RAHB Member Introductory Offer: optional FREE one-time integration fee for either BrokerBay or ShowingTime (value USD $50).  This upgrade is applicable to Vault Enterprise lockboxes purchased from the Realty Shoppe and is attained by you through your Vault Enterprise account (upgrade details provided by Realty Shoppe at time of purchase).

Introductory Price + this offer = over CDN $65.00 in savings!!

Introductory price and offer expires 10/30/20.

*All applicable taxes are extra. Pre-arranged orders for curbside pick-up only.
E-mail realtyshoppe@rahb.ca or call 905.529.5979
NEW! Online @ store.rahb.ca

Welcome New Members!

We extend a warm welcome to RAHB’s newest members who joined our association between July 29 – August 25, 2020!

Eve Adams
Bridgecan Realty Corp.

Jacob Stief
Coldwell Banker Community Professionals

Tory Akene
EXP Realty of Canada Inc.

Vathani Satha
Homelife Nulife Realty Inc.

Kimia Safa-Zadeh
Judy Marsales Real Estate Ltd.

Henry Matthews
Jason O’Connor
Julie Panoyan
Keller Williams Edge Realty

Christi Nolan
Keller Williams Complete Realty

Karen Doherty
Realty Network: 100 Inc.

Michael Armes
Michael Marchese
Tanya Petti
RE/MAX Escarpment Realty

Candace Popivanov
RE/MAX Escarpment Golfi Realty Inc.

Zhen Liang
RE/MAX Excel Advantage Realty

Alysha Birdi
Gloria Carrasquero DeBenavides
Steve Murphy
Right At Home Realty

Jessica Alexopoulos
Royal LePage Macro Realty

Gurpreet Atwal
Royal LePage State Realty

Shivraj Jhala
Alex Sheehan
StreetCity Realty Inc.

Dennis Munro
Sutton Group Innovative Realty


Update – Issues within Matrix Stemming from OC/ORTIS Cutover to New MLS®

We would like to thank all members for their patience during the OC/ORTIS cut-over to the new MLS®. Please see below for an update on any issues remaining.

  • The issues with missing photos on listings has been resolved. If you experience any issues with missing photos, please send the MLS® number to support@rahb.ca
  • The issue with the Broker Bay links has been resolved
  • The “Type” mapping issue is still being worked on, and we will update members once it has been resolved
  • There is an mapping issue with some – not all – ITSO listings appearing in RAHB with no municipality showings. We have just notified CoreLogic about the issue and they are working on the problem

If you experience additional issues with Matrix, please report these directly to the MLS® Help Desk via support@rahb.ca or 905.667.4650.

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