The Government of Ontario has officially prohibited the hosting of open houses, effective 11:59 p.m. on Saturday, April 4, 2020.

However, beginning April 7, 2020, users may advertise virtual showings/ live streams through Matrix and

To advertise a virtual showing or live stream, please follow the instructions below:

  • Login to Matrix
  • Click the blue “Input” tab
  • Under “Quick Modify”, select the listing
  • Click “Open Houses”
  • Enter the “Start Date”
  • Enter the “Start Time” and the “End Time”
  • The open house“Type” automaticallywill default to “Virtual”
  • Under “Virtual Open House URL” enter or paste your virtual showing/ live stream URL

The date and time of your virtual showing/ live stream will be displayed on the REALTOR® Full Report, under the photos as shown below:

Users can use the “Open House” search in Matrix to review a virtual showing/ live stream list.

All virtual showing/ live stream URLs entered into Matrix will also be displayed on for the public as shown below:

If you have any questions, please contact the MLS® Help Desk at 905.667.4650 or