You may have noticed that in the regional Matrix, RAHB listings were prefixed with an “X”. In RAHB Matrix (just as it was in Fusion), there is no “X”.
The “X” was necessary to differentiate RAHB listings in the regional system.
RAHB will now go back to use only the letter “H” as a prefix on all its listing numbers.
Do you share your identity in Fusion or in the regional Matrix system? This feature is in place so that you may allow another user (either a member or assistant) to have access to your contacts, auto emails, Matrix profile, etc. without having to share your password, which is a violation of the Matrix Terms of Use and RAHB’s Rules and Regulations. Fusion referred to this functionality as Shared Identity.
Any shared identities created in Fusion or in regional Matrix will not be carried over to RAHB Matrix upon cutover. You will be required to recreate these if you wish to continue using them after cutover.
Once you have entered the User ID, the team member’s information should display. Select one of the following:
Once you have made your selection, that user will then be able to have full access to your Matrix account. Your teammates can then work as you, using their Working As hyperlink, located in the top right corner of Matrix.
If you wish to delete the entire team, click Disable this team feature.
If a salesperson you work with added you to his/her team in Matrix and set you up to impersonate him/her, you would be able to do the following:
Send emails with his/her name and email address, using his/her email banner and footer (if they had been chosen) and email signature.
Print reports – any reports printed while impersonating another salesperson will have the information of that salesperson in the “Courtesy of” information. In other words, the report will look as if it were printed by the salesperson you are impersonating.
Access another salesperson’s Matrix Contacts and Saved Searches (although you cannot change his/her team settings). When you send an email from Matrix while you are impersonating another salesperson, the name and email address in the “From” line will be highlighted in yellow. This is to call attention to the fact that you are sending that email as that salesperson, but to the client, the email will look as if it came from the salesperson you are impersonating.
If a salesperson you work with added you to his/her team in Matrix and set you up to work on behalf of him or her, you would be able to do the following things:
Send emails from Matrix that would be sent from your name and email address on his/her behalf, and would use your email banner and footer (if you have chosen one) and email signature.
Print reports – any reports you print while working on behalf of another salesperson will indicate that they were printed by you on behalf of the other salesperson.
Access his/her Matrix Contacts and Saved Searches (although you cannot change his/her team settings).
Office administrators (those employed directly by a brokerage) will have access to the REALTOR Link® (and by extension, WEBForms™) profile of any salesperson in their office. This eliminates the need to create alternate identities in REALTOR Link®, and so alternate.rahb.ca will be retired.
Office administrators can access REALTOR Link® for their members by following these steps:
A personal assistant is employed directly by a REALTOR®, and should have access only to that person’s WEBForms™. To allow your personal assistant access to your WEBForms™ profile, all you need to do is set him/her up as a teammate using the steps described above. When your assistant is signed in as you, they will be able to access your WEBForms™ using the same method that you use (from Tools tab è WEBForms™).
If you work with a partner, or wish to allow access to another user in your absence, you can follow the same steps for them as you would for a personal assistant. This may be necessary if you are leaving for vacation. If this is a temporary arrangement, you should remove this user from your team using the instructions outlined above.
There’s only one week until we make the final cutover to RAHB’s Matrix MLS® System on Tuesday, October 17, 2017! Here are a few things you need to know as we get closer to cutover.
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As noted above, these programs will be removed from your dashboard once we cut over to Matrix.
You will no longer require the OpenHouses.ca link, as you will be able to enter your public open houses directly into Matrix. Here’s a video explaining how.
SIM will be retired with Fusion because some of the reports are obsolete, some are available in Market Reports in Matrix, and others are under your My Matrix tab in Matrix.
There are, however, several reports that will be re-programmed for Matrix. We are in the process of redeveloping Residential Sales by Area and the Residential Comparison Report, and will consider other reports as well. These reports will be available prior to the end of November.
SIM included reports that would show your listings and sales activity for a given year. There are two reports in Market Reports > On Demand that will give you the same information:
This report, available only to Brokers of Record, will show all activity for their Brokerage. The time frame can be specified, similar to the two reports mentioned above, and if there are multiple offices in the Brokerage, you can select which offices to display.
Information about your previous listings history, along with your current inventory, can be found under My Matrix > My Listings.
Market Share Reports for both individuals and brokerages are currently being explored.
As always, you can contact the RAHB MLS® Department with any questions. Our staff can be reached at 905.667.4650, 8:30 a.m. – 4:30 p.m. weekdays. You can also contact me at 905.529.8101 x241 with your questions.
Sincerely,
Eric Meek
RAHB Matrix Project Manager
905.529.8101 Ext. 241
[email protected]
Good news! As of October 3, 2017 at Noon, you will have access to regional listing data in RAHB Matrix. This will include all current active listings, as well as all historical data (including sold, expired, cancelled, and suspended listings). These listings will appear automatically within your search results; you need not do anything special to access this data. This is how the system will work going forward into the future.
From this point on, you should perform all your saved searches and auto-emails in RAHB Matrix. There is no need to search in regional Matrix, as RAHB Matrix now has exactly the same data set as the regional system. You should also no longer do searches in Fusion, as you and your clients will be missing out on the regional data.
Fusion should be used only for listings entry and maintenance until the final cutover on October 17, 2017.
Your saved searches from Fusion and regional Matrix will be transferred into RAHB Matrix the week of October 10, 2017, so please double check that they are working correctly as some geographical areas in RAHB Matrix have been modified from those in Fusion.
Your CMAs will not be transferred to RAHB Matrix from either Fusion or the regional system. If you want to keep your CMAs from either Fusion or regional Matrix, you will need to either print them or save them as PDFs. Here’s how:
Fusion:
Matrix:
Please be aware that when RAHB makes the final cutover to RAHB Matrix on October 17, there is no going back! You will no longer have access to Fusion or regional Matrix, so make the most of this time and save all your work.
Calendar magnets are an economical marketing tool – just remove the cover from the adhesive magnet and attach your business card. The Realty Shoppe currently has four designs to choose from, but only while quantities last. To order yours today, contact the Shoppe at (905)-529-5979 or [email protected].
In order to facilitate data sharing between RAHB and ORTIS, there will be a brief period where no data will flow from the RAHB Matrix system to the regional Matrix system. Any new listings (or changes to existing listings) entered after 6:00 p.m. on October 1, 2017 will not be reflected in the regional Matrix system until 12:00 p.m. on October 3, 2017.
During this time, it is recommended that you use both the RAHB Matrix system and regional Matrix system for all of your searches. This will ensure that you are seeing the most up-to-date RAHB listings, while continuing to see listings from the regional boards/associations.
RAHB apologizes for any inconvenience this may cause. This procedure is necessary to allow Corelogic to implement data sharing in time for our Matrix cutover on October 17, 2017.
If you have any questions, please contact the RAHB MLS® Department at (905)-667-4650 or [email protected].
At RAHB we strive to continuously improve everything we do, focused on the three core competency areas of our association:
You may remember that in May of this year, in this column, I talked about how RAHB contributes to the efficient real estate marketplace in Hamilton, Burlington and our outlying areas. The three pieces that work together to provide an efficient marketplace are the MLS® System itself, the rules and regulations for ensuring the system is fair for all, and the discipline process that is invoked if a member works outside the rules.
A data sharing agreement has been achieved with the seven regional boards and associations around RAHB, and our new Matrix 7.0 MLS® System will be rolled out later this fall. The new MLS® System will enhance how you work in the marketplace and will improve what you can offer your clients. As for the other two pieces of our market – rules and discipline – there are indications that change is coming from outside our association.
There is a move by the provincial government to overhaul REBBA 2002. If that occurs, it may change the rules you currently work under and may possibly change the discipline process as well. RAHB may need to re-visit our rules and processes to accommodate whatever adjustments are made by the government, and manage how those changes affect the marketplace.
OREA is taking the lead in discussions with the government and in recommending measures to strengthen the real estate licensing legislation while taking into account how REALTORS® work in their respective marketplaces.
Local advocacy and government relations have been an important part of RAHB’s place in the community and our service to you. We will be placing greater emphasis on those two roles and looking to place RAHB more firmly as a voice for the real estate community and home ownership. We intend to forge stronger relationships with municipal elected officials and representatives, and continue working closely with OREA and CREA to develop those same kinds of relationships with provincial and federal representatives from our market area.
As you will read later in this newsletter, this is the last issue of Realinfo in both print and digital versions. We are putting aside the monthly format to bring you RAHB and industry news in a more timely, weekly manner.
Earlier this summer, we initiated weekly emails under the name of NewsReal. So far, NewsReal has covered updates on Matrix, some general news and reminders of upcoming events. Starting in mid-September, NewsReal will also include RAHB and industry news, plus the features such as Realty Shoppe specials, Ethics Corner, new members, Professional Development and more that you’ve come to expect in Realinfo. Going forward, NewsReal will be your weekly newsletter.
We have taken this step for several reasons. First of all, we want to be able to provide you with information about issues of importance to you when the information is still current, but without filling your inbox with additional emails from RAHB. Once-a-week communications will have us in touch with you regularly but not too often.
We are also concerned about conservation – conservation of paper and staff resources. Printed copies of Realinfo were historically circulated to all member offices, yet recently only a few members indicated an interest in continuing to receive a paper copy.
I’m excited we can be in touch more regularly, and you can be kept more up to date on RAHB news.
Last but certainly not least… I would like to encourage you to attend one or more of the four community open forums coming up in September. Your Member Engagement Committee has planned informative meetings in Burlington, Caledonia, Dunnville and Grimsby – come out and hear officials from the respective Planning Departments. Also on the agenda will be opportunities for open discussion – bring your questions and be ready to talk about the hot topics on your mind. I look forward to seeing you there. If you can’t attend, the Burlington meeting will be live streamed via Facebook Live. You must belong to RAHB’s Members-only Facebook group to see the feed, so join today!
Best regards,
George O’Neill
RAHB CEO
Joshua Fennell
Patti Lowes
Apex Results Realty Inc.
Rebecca Keddy
Century 21 Dreams Inc.
Laila Andersen
Riaz Baig
Michael Johnson
Brian Medeiros
Muily Quanh
Keller Williams Complete Realty
Mina Hanna
Christine Mangubat
Keller Williams Edge Realty
Filip Hajduk
Kingsway Real Estate
Donato Cascioli
Robert Kronas Real Estate
Graham Durrant
One Percent Realty Ltd.
Tahmid Ahmed
Korey Meadows
Joanna Strano
RE/MAX Escarpment Realty Inc.
Sabrina Farrauto
Right At Home Realty Inc.
Why? Members have experienced issues when they use their credit card to pay their RAHB account. The address on their account (which comes from their membership records) does not match the address the credit card company has on file, and so their payment is declined.
To avoid this happening to you, please ensure that your address is up to date with RAHB. You can contact one of our corporate services staff, or log in to your Single Sign On (SSO) dashboard at my.rahb.ca, click on “Education/Account Services”, then click on View/Update Personal Information and update your own information.
Held at RAHB – 505 York Blvd.
Lower level room: C – Chambers M – McCullough
Negotiation Strategies for Commercial Leasing – Don Patterson (NEW!)
Tuesday, October 10, 2017
9:30 a.m. – 12:30 p.m.
RAHB Members: $45+HST
Non-Members: $56.25+HST
Master Open House – Amyn Chagan
Monday, October 23, 2017
9 a.m. – Noon
RAHB Members: $79+HST
(if registered by October 16, 2017; Regular $99+HST)
Non-Members: $98.75+HST
(if registered by October 16, 2017; Regular $123.75+HST)
Multiple Offers: The Seller, The Buyer and You! – Bill Johnson
Thursday, November 9, 2017
9:30 a.m. – 12:30 p.m.
RAHB Members: $45+HST
Non-Members: $56.25+HST
Shift Your Paradigm – Jacquelyn MacKenzie (NEW!)
Monday, November 13, 2017
10 a.m. – Noon.
RAHB Members: Free
Non-Members: $15+HST
Best Practices – Everyday Use of Forms – Hugh Foy (NEW!)
Wednesday, November 15, 2017
10 a.m. – Noon
RAHB Members: $30+HST
Non-Members: $37.50+HST
Reminder: RAHB Office Closure
Monday, October 9, 2017 (Thanksgiving Day)
Calendar magnets are an economical marketing tool that your clients will appreciate receiving; just remove the cover from the adhesive magnet and attach your business card.
Special features include:
For best selection, contact the Realty Shoppe to pre-order your first choice today. Popular titles sell out fast!
Monday to Friday, 8:30 a.m. – 4:30 p.m. T: 905.529.5979 F: 905.529.7109
E.: [email protected] * All applicable taxes are extra. Prices subject to change.
You will receive NewsReal by email each Wednesday, and it will include features, updates and the information you would usually find in Realinfo.
Realinfo has served well as our main vehicle for providing information and RAHB news through the years. Over time, however, our communications to you have become more frequent with information that is more time-sensitive, so instead of bombarding you with ever-more emails in addition to Realinfo, we will send a weekly update of what’s new and noteworthy.
NewsReal has already begun, and we hope you find the format easy to read and the contents informative.
Realinfo features such as Realty Shoppe specials, new members, professional development offerings, ethics issues, and so on will continue in NewsReal, so be sure to watch for them.
This is our last issue of Realinfo. Thank you for reading our monthly newsletter so faithfully.
Don’t want to wait for the weekly issue of NewsReal? Keep up to date on RAHB news by visiting our blog at blog.rahb.ca! All articles from NewsReal (and all past articles from Realinfo) are posted here, so it is the place to go for all the news, past and present.
You can also see the news as it’s posted by subscribing to an RSS feed from the blog. Here’s how:
1. Choose your RSS feed service. If you don’t know any, you can either search “RSS feed services”, or try https://www.lifewire.com/top -free-online-rss-readers-3486649 and use one the seven recommended free services.
2. Once you’ve chosen a service, follow the instructions to set up your account.
3. When you are prompted for the URL of the site you wish to follow, insert blog.rahb.ca/feed.
4. Then sit back and watch for notifications as new articles are published.
