Aug 31, 2017 | DS, MLS®, Stats & Technology |
Have you had buyers who, when sitting in front of a listed property, decided they no longer wished to see the home? Or have you been running late with your buyers, so you need to cancel a showing? When that happens, do you contact the listing brokerage to cancel?
Your answer to that should be an emphatic “Yes!”. If your answer was “No”, or you aren’t sure, take a look at what happened in a Professional Standards complaint heard at RAHB. This is an actual case.
A salesperson, “Bob” (not the actual salesperson’s real name), contacted a Listing Brokerage to make an appointment to view their listed property. When Bob and his buyers arrived at the property, the buyers decided they didn’t like the location and didn’t want to even look inside the house, so they moved on to the next house. Bob did not contact the Listing Brokerage or the seller to say they wouldn’t be keeping the appointment.
The sellers were extremely upset, as they had tidied up and taken three young children and two dogs out of the house for the appointed time, and then Bob and his buyers didn’t view the house and didn’t have the courtesy to cancel the appointment. The Sellers told their Listing Salesperson they were disappointed and frustrated, and they thought Bob lacked professionalism because he failed to cancel the appointment.
The Listing Salesperson filed a complaint about Bob with RAHB’s Professional Standards Committee. The complaint was based on RAHB’s MLS® Rules and Regulations, Section 8 – Selling Procedures, Sub-section 8.04 that says:
If a Member is unable to keep an appointment, the Member shall:
i. Where the appointment was made directly with the Listing Brokerage, advise the Listing Brokerage, or if direct contact with the Listing Brokerage is not possible, advise the Seller directly, or
ii. Where the appointment was made directly with the Seller as permitted under these Rules, advise the Seller directly.
After going through the Professional Standards/Discipline process, Bob was ultimately required to pay a fine of $500 and hearing fee costs of $250.
SUMMING UP: you are responsible for notifying the Listing Brokerage or seller if you aren’t keeping an appointment. Not cancelling an appointment is considered unprofessional by consumers and other members alike, it shows a lack of respect of the seller’s time and efforts, and it is a breach of RAHB’s MLS® Rules and Regulations.
Thank You to Our Sponsor:
Aug 31, 2017 | DS, Member Services, RAHB News |
Have you ever thought about RAHB meetings and events as a service to you?
RAHB membership meetings are held at least twice a year: the Annual General Meeting is held every March and the Annual Election Meeting is held in late November or early December. These are important meetings, where you can learn more about, and have a say in, the business of the Association.
Your Association goes far beyond those two business meetings to offer you opportunities to learn more about current issues, to participate in discussions with the RAHB leadership and other members, and to meet with your fellow REALTORS® to network and/or support great causes. These meetings and events support RAHB’s focus on member development, member service, member engagement and member enablement.
RAHB meetings and events reach far and wide to ensure that members in all of RAHB’s market area have opportunities to participate. And the areas of focus are many, including education, specializations, and community and charitable works. Members can enjoy many of these events for free or for a nominal fee, and they always provide a great return!
Have a look at the RAHB member meetings and events that will take place before the end of 2017. Why not make it a goal to attend one, two or more? You will meet your colleagues in a great environment, will have supported your community, and you will be more informed to better serve your clients.
Visit rahb.ca/events for more details.
Event
|
Location
|
Date
|
| Caledonia Open Forum |
Grace United Church,
174 Caithness St. E., Caledonia |
September 6, 2017 |
| Grimsby Open Forum |
Trinity United Church,
100 Main St. W., Grimsby |
September 8, 2017 |
| Dunnville Open Forum |
Grace United Church,
301 Broad St. E., Dunnville |
September 15, 2017 |
| Burlington Open Forum |
Appleby United Church,
4407 Spruce Ave., Burlington
(* also being live streamed) |
September 29, 2017 |
ProDev+
(Professional Development Plus) |
Burlington Holiday Inn
3063 South Service Rd., Burlington |
October 12, 2017 |
| RCN Fall Networking Event |
Tech Place, Burlington
5500 North Service Rd., 8th Floor |
October 26, 2017 |
| RAHB/CMHC Real Estate Outlook 2018 |
Liuna Station
360 James St. N., Hamilton |
November 8, 2017 |
| REALTORS®4Kids Charity Auction |
Michelangelo’s Banquet Centre
1555 Upper Ottawa, Hamilton |
November 16, 2017 |
| RAHB Annual Election Meeting |
Royal Botanical Gardens
680 Plains Rd. W., Burlington |
December 5, 2017 |
Aug 31, 2017 | CREA/OREA/RECO News, DS |
The EMERGE Conference Series is a one-day professional development event designed to help REALTORS® grow their business with practical ideas. Join OREA as they discuss the most current sales practices, and sit in on presentations from industry experts and top-performing REALTORS®! For more information, visit:
https://www.orea.com/Professional-Development/Conferences/Emerge-Regular
Aug 28, 2017 | CREA/OREA/RECO News, DS |
Did you know that OREA is leading the charge to modernize REBBA 2002, and they want to hear from you?
The first phase of the review of REBBA 2002 addressed the Province’s interest in banning double-ending real estate transaction. The Ontario Real Estate Association sent the message to Queen’s Park that REALTORS® are interested in higher standards in the real estate profession and that a complete ban on double-ending would not be productive. OREA’s submission was prepared after consultation with real estate boards and associations across Ontario (RAHB was part of the consultation). Watch for updates on how this plays out legislatively this fall.
In Phase 2, the emphasis will be on re-writing REBBA, and OREA is asking you for your input. This is going to be a complete overhaul of REBBA 2001, and everything is on the table. This is the best chance for you, RAHB and OREA to play a significant role in writing the next, better version of REBBA.
How? Over the next few months, OREA will be posting on its website, REBBAReform.ca, a series of white papers with a number of proposals for what changes should be made to REBBA. You can download the complete white paper, or just read the proposals from it, then provide your feedback directly to OREA. It’s simple, it’s fast, and you’ll keep informed about what is happening.
OREA’s white papers will cover:
August – Enforcement (already posted and ready for your comments!)
September – Continuing Education
October – Entrance Education
November – Code of Ethics
Check out the website today, and have your say in the future of real estate!
Aug 2, 2017 | DS, Member Services |
A notable benefit to RAHB members, particularly for those who work in commercial real estate, is RAHB’s Regional Commercial Network (RCN).
The RCN Committee works throughout the year with a focus on promoting commercial REALTORS® for advocacy surrounding matters regarding commercial real estate, as well as developing and hosting specialized commercial education sessions and networking events which all RAHB members are welcome to attend.
RAHB members who are already active commercial practitioners or have a strong interest in honing their commercial skills are encouraged to consider joining the Regional Commercial Network, as either a full or candidate RCN member.
Membership in the RCN includes networking opportunities, peer-to-peer communication tools, promotion in the RCN membership roster and more. Full members of the RCN may use the RCN logo in their marketing and promotional materials, and they are identified as a recognized commercial specialist.
Full RCN membership also provides automatic membership in the Canadian Real Estate Association’s Canadian Commercial Network (CCN). There is no cost to be a RCN member – qualifying criteria is outlined in the RCN member application at http://www.rahb.ca/wp-content/uploads/2017/05/RCN_Membership_Application.pdf
Thank You To Our Sponsor:
Aug 2, 2017 | DS, Member Services, RAHB News |
Deadline for 2017 Karan Barker Scholarships is Friday, August 11!
If your son, daughter, grandson or granddaughter is intending to apply for a Karan Barker Scholarship, remind them the deadline for applications is coming up very soon, on August 11, 2017
Qualifications for a scholarship:
- attending, or has an acceptance to attend, university or community college
- outstanding academic record and/or is very involved in school activities or the community
- can demonstrate maturity, initiative and/or strength of character
Complete details are on the 2017 scholarship application – find it on REALTOR Link® (look under the Forms & Member Changes tab) or at http://bit.ly/RAHBscholar2017.
Aug 2, 2017 | DS, Member Services, RAHB News |
Welcome to these members who joined RAHB between June 22-July 21, 2017
Sean McCaul
Mickey Turajlic
Jeremy Pauhl
Apex Results Realty Inc.
Elham Atta
Keller Williams Complete Realty.
Nicole Ransome
Keller Williams Edge Realty
Mowfaq Albostamy
PC275 Realty Inc.
Cheryl Munce
Joseph Stewart
Judy Kucharski
Richard Klement
Jason McCoubrey
Jie Xiong
RE/MAX Escarpment Realty Inc.
Fadi Mohaisen
Vivian Luu
Gino R. Montani
Right At Home Realty Inc.
Lisa Oliverio
Royal LePage Real Estate Services Loretta Phinney
Nathan Adorjan
Zolo Realty Inc.
Aug 2, 2017 | DS, Member Services, RAHB News |
RAHB is pleased to invite you to a brand new professional development event: ProDev+!
ProDev+ is a full-day where you and your fellow REALTORS® can learn about hot industry topics, enjoy a boutique vendor trade show and network at our Signature+ cocktail mixer.
ProDev+ education sessions will cover home inspections, negotiations, compliance, social media, GeoWarehouse and RAHB’s new Matrix 7.0 MLS® System. And don’t miss out on our special feature: a Q&A panel with veteran REALTORS®!
But that’s not all. Your ProDev+ ticket includes a delicious boxed lunch for you to enjoy as you participate in our education sessions. Plus, if you register by October 2, 2017, you will also receive a complimentary drink ticket for the Signature+ cocktail mixer.
Seating is limited, so register today through RAHB Education/Account Services (on your dashboard at my.rahb.ca) or email [email protected]. You don’t want to miss out!
For more information, visit the official event page at http://www.rahb.ca/project/prodevplus
Aug 2, 2017 | DS, Member Services, RAHB News |
Have an open discussion with RAHB on what matters to you!
RAHB is back on the road this fall with our Open Forum community meetings! Join us for light refreshments and, of course, great conversation. Registration starts at 9:30 a.m. and Forums start at 10:00 a.m. All RAHB members are welcome! There is no cost to attend but contact Kathy [email protected] or 905.529.8101 x237
to reserve your spot today. Seating is limited!
Aug 2, 2017 | DS, Member Services, RAHB News |
Update!! The following message was mailed to all members on Friday, August 4, 2017. The original Musings column continues after this message.
Joint Data Share Announcement From RAHB and ORTIS
ORTIS and RAHB are pleased to announce that we have reached an agreement regarding data sharing. The data share that you all enjoy now, as either users of ORTIS or members of RAHB, will continue, uninterrupted when RAHB moves from its current Fusion platform to Matrix. We’ll be in touch with further details in the near future. If you have any questions in the meantime, please contact RAHB’s MLS® department at 905.667-4650 or [email protected].
To allow time for CoreLogic to put in place the data share program, RAHB will extend the cut over date to its new Matrix system from August 15th to the beginning of October. Until then RAHB and ORTIS users will experience no change in the existing data share and data access.
We wish you and your family all the best for the long weekend. Thank you for being a RAHB member.
Sincerely,
George O’Neill
RAHB CEO
Lou Piriano
RAHB President
It was one year ago, in my August 2016 Musings column, that I spoke about the decision RAHB’s Board of Directors made to proceed with the upgrade of Fusion to our own Matrix system, instead of cutting over to the regional Matrix system operated by ORTIS.
At that time, after a great deal of deliberation, our Board decided it was not reasonable to give up management of our MLS® System to another entity. Even though we did not wish to be part of the regional system business model as it evolved to, our founding goal remained to secure a data sharing agreement with our neighbouring real estate boards and associations, so that all our members could continue to benefit from access to a wider pool of MLS® information. So we embarked on negotiating a data share contract with ORTIS.
Here we are, one year later. We now have our own Matrix 7.0 MLS® System in place and in preview mode and ready to launch within a number of weeks. But as I write this, appropriate control of MLS® data is still being resolved as we work to finalize a data sharing agreement with ORTIS.
On July 19, RAHB President Lou Piriano and I sent an update to each full RAHB member, explaining our current situation; a copy of the letter is reprinted later in this issue.
In a nutshell, we made concessions on eight of the last ten areas we were concerned about with respect to ORTIS’s most recent version of the data sharing contract. Compromise is often required to move things forward, and your Board was willing to make concessions to give you, our members, access to the regional MLS® data you want.
However, our Board was unable to compromise on two fundamental issues: the control of the distribution of your listing information and reciprocity of data access. We thought these issues had been worked out with ORTIS earlier in the year, but they were subsequently deleted from the contract proposed by ORTIS.
RAHB’s business lawyer has amended the contract to include the two items previously agreed upon, and ORTIS has a copy of the amended agreement. It is our hope the ORTIS board will bring negotiations to an end by signing the agreement and giving members of all the boards and associations what they want – that is, region-wide listing information.
This has been a long and rocky journey to bring you a wide range of MLS® information so you can better serve your clients and customers. Through it all, your Board of Directors has acted with integrity and always with the best interests of you in mind.
To each of you I’d like to say, thank you for your patience, thank you for your understanding, and thank you for being a member of RAHB.
On August 1, we are launching a weekly e-newsletter, NewsReal, especially for breaking news about our discussions with ORTIS, and our progress towards Matrix. It will be emailed to you every Tuesday throughout the remainder of this summer and fall. Please be sure to check your email, and don’t hesitate to contact me directly if you have questions or comments. We have also tentatively planned a general meeting for August 22 at 9 a.m. We’ll hold it if ORTIS and data sharing issues are still outstanding at that time. For now, please put it in your calendar. We’ll confirm it closer to the date.
**
There are two new events coming up this fall that I’d like to bring to your attention.
The first is RAHB’s ProDev+ professional development event on Thursday, October 12 at the Holiday Inn Burlington. This is an upgrade on Professional Development Days and will give you the opportunity to spend a day becoming more informed about current topics in real estate. It’s also a great chance to socialize with your colleagues in the courses, at the trade show and at the wind-up Signature+ cocktail mixer. Check out the information about ProDev+ later in this issue.
The other event is the Real Estate Outlook on Wednesday, November 8 at Liuna Station. This is a joint venture by CMHC and RAHB, and will include a presentation by a CMHC market analyst and feature a panel of experts who will help you navigate the current local marketplace. Real Estate Outlook will also offer great networking opportunities. There is more information about the event in this issue of Realinfo.
Aug 2, 2017 | DS, REALTORS Care® |
On Wednesday, July 5, 2017 REALTORS® from across Ontario gathered at the RAHB office to kick off a 200+km journey to Sarnia to raise funds for shelter-related charities across the province.
The riders were joined by two special guests: Tim Hudak (OREA CEO) and Ted McMeekin (MPP, Ancaster-Dundas-Flamborough-Westdale) who gave opening remarks and pumped up the riders before they set off on their journey.
This year’s ride broke a record as having the highest number of participants in event history: 47!
“You definitely get a lot of looks when 40+ REALTORS® ride together on their motorcycles,” joked RAHB Member, Jamie Edwards. “But it’s so fulfilling to have such a wonderful group of like-minded professionals unite with the common goal of giving back to the community.”
Other stops along the way included the Brantford Regional Real Estate Association, the Kitchener-Waterloo Association of REALTORS®, the REALTORS® Association of Grey Bruce Owen Sound, and the Huron Perth Association of REALTORS®.
RAHB presented a $36,000 donation cheque to the REALTORS Care® Foundation and an additional $500 donation in support of the nine RAHB members who participated in the ride.
Thank you to everyone that participated in the 2017 REALTORS® Care Motorcycle Ride for Charity!
Aug 2, 2017 | DS, RAHB News |
Congratulations to T. Glen Chambers (Chambers Commercial Real Estate Group Inc.) on his recent retirement after 67 years of RAHB membership!
The Association would like to recognize members who have recently retired after achieving 40+ consecutive years of RAHB membership. If you know of a member who should be recognized, please contact Camryn in Membership at [email protected] or 905.529.8101 X251.
Thank You To Our Sponsor:
