CREA WEBForms® Legacy to be Discontinued as of December 17, 2020

The Canadian Real Estate Association (CREA) will discontinue the Legacy version of WEBForms® as of December 17, 2020.

There are some members who use CREA WEBForms® Legacy to download or view older transactions and files. To ensure nothing is lost, CREA will communicate with members through e-mail, social media and online, encouraging them to download all the files from the Legacy version they need and migrate their kits to the new CREA WEBForms® as soon as possible.

To do so members will need to log in to CREA WEBForms®.

Members can learn how to migrate their transaction kits by watching our step by step how-to video: Migrate transactions from CREA WEBForms® Legacy. They can also register for a free CREA WEBForms® webinar with one of our experts.

The new CREA WEBForms® is a complete transaction management system offering REALTORS® the ability to do everything without leaving the platform, including sharing documents and templates with everyone in their office.

Training resources and support articles are available to all members on CREA’s Learning Hub.

CREA will send a reminder notice later this year to ensure members download or transfer all the information they need from the Legacy version before it’s discontinued.

If you have any questions, contact Member Support by phone at 1-888-237-7945 or email at [email protected].

Extended Member Support team hours for CREA WEBForms®:

Monday to Friday: 8 a.m. to midnight (EST)
Saturday and Sunday: 8 a.m. to 10 p.m. (EST)

Realty Shoppe Update

The Realty Shoppe has now expanded in-person shopping to Monday through Friday:  9 a.m. – Noon, and 1  – 4 p.m.  Please note that for the safety of all, adherence to COVID protocols is required.  We look forward to seeing you again!

Shopping Options:
In-person (Updated!):        Monday through Friday:  9 a.m. – Noon, and 1 p.m. – 4 p.m.
Online:                                  store.rahb.ca
Call or email:                       [email protected] or 905.529.5979

Ensure Correct Property Type

Recently staff has received numerous complaints surrounding listings with the incorrect “Property Type”, particularly, properties that are a Link.
If you are unsure as to what the correct Property Type is for your listing, you can confirm this by looking up the property address in GeoWarehouse, under “Structure”, and “Property Description, as shown below.
If you have any questions, please contact the MLS® Help Desk at 905.667.4650 or e-mail [email protected]

Change to Seller Instructions – Permission to Contact after Expiry on RAHB’s Property Information Forms

The Board of Directors recently approved a change to RAHB’s Residential and Commercial Property Information forms, specifically the Seller’s Instructions under “Permission to Contact”. The “Permission to Contact” field allows the Seller to check and initial whether they consent to be contacted after the listing expires.

The Seller Instruction, Permission to Contact after Expiry, has now been changed to “Permission to Contact after Expiry, Cancellation or Termination”, which will now be consistent with the wording on OREA’s Form #200, as shown below:

The change will be reflected on RAHB’s Residential and Commercial Property Information Forms in WEBForms™ on October 22.

Should you have any questions, please contact the MLS® Help Desk at 905.667.4650 or e-mail [email protected]

Terminology re: Master Bedroom Change

The Board of Directors recently approved a change to the terminology surrounding the term “Master Bedroom”. Beginning October 22, the term “Master Bedroom” will be changed to “Primary Bedroom” and will be reflected in Matrix and on RAHB’s residential property information form on October 22.

If you have any questions, please contact the MLS® Support Desk at 905.667.4650 or e-mail [email protected].

Cumulative Days on Market (CDOM)

Effective Tuesday, November 10, 2020, the Cumulative Days on Market (CDOM) business rule will be implemented once again in the RAHB Matrix.

On December 10, 2019, CDOM was implemented in the RAHB Matrix system; however, it was discovered the business rule was not functioning exactly as intended and it was disabled.

The new CDOM business rule is as follows:

When a listing is “cancelled” or “expires” and is relisted with the same Brokerage within a period of sixty (60) days from the date of cancellation or expiry, the cumulative days on market will continue counting the total days on market.
When a listing is “cancelled” or “expires” and is relisted after a period of sixty (60) days with the same Brokerage, the CDOM counter will reset and begin counting at zero.
If a listing is “cancelled” or “expires” and is relisted with a different Brokerage, the CDOM rule will not apply.

This change will ensure the actual Days on Market is reflected in the listing history.

The CDOM will appear on the REALTOR® Full report for all property types.

Should you have any questions, please call the MLS® Help Desk at 905.667.4650 or e-mail [email protected].

Toronto Regional Real Estate Board (TRREB) Subscriber Agreement

RAHB and TRREB have recently signed a Subscriber Agreement, which allows RAHB members to subscribe to access TRREB’s MLS® Data.

TRREB provided notice on March 19, 2020 to their, then current, subscribers that they had decided to withdraw from the Universal Data Sharing Agreement (UDSA) Program effective June 30, 2020. The UDSA became in existence in 1993, allowing Signatory Board Members to subscribe to other Signatory Member Boards’ MLS® Data. With the UDSA, individual board agreements were not necessary.

If you have questions pertaining to this agreement or if you wish to subscribe, please contact TRREB’s membership department at 416.443.8100.

Saved Passwords

Thank you for your comments and suggestions regarding the authentication platform utilized by RAHB. We appreciate your feedback and certainly understand that having to manually enter your password when logging into my.rahb.ca may be viewed as an inconvenience, especially with the number of passwords most of us are required to maintain across the many systems we all use regularly. To view why Clareity does not currently allow saved passwords, as well as what is on the roadmap for the future, please the information below.
 
Background on the Clareity SafeMLS authentication and security platform:
 
The Corelogic (Clareity SafeMLS) system was put in place to secure your login to RAHB’s Matrix system and other associated applications and resources which are available to you as a member.  Clareity’s SafeMLS Single Sign On system is designed to operate as a Single Sign On provider which collects behavioral data associated with all logins to the system to help mitigate security threats.  The behavioral data collected by the system includes information such as login times, system fingerprint information (i.e. device type, operating system, browser version), keystroke dynamics, GeoIP location information, IP address, and a variety of other characteristics. This information is collected and monitored on a regular basis and is used to build risk profiles. When any of these patterns consistently differ in a significant way, it triggers the system to generate an additional risk profile which is associated with your account. When more than one risk profile is associated with your account, the system will measure the risk score differences between profiles and if that score is above the allowed threshold, the system will start a remediation process to help mitigate any potential risks which may indicate that your account is being used by more than one person.
Why Save Passwords are not allowed:
The reason the ability to use Saved Passwords is disabled during the login process is due to the Keystroke pattern analysis which is performed on each login. When entering a password, each person has a consistent pattern associated with the way they type. The system pairs this pattern with other information to account for differences which may be caused by different devices.  This particular indicator is very effective in identifying scenarios where a password has either been compromised or shared with another party.  If the ability to utilize saved passwords was enabled, the system would be unable to collect accurate keystroke data for analysis.
What Alternatives are being considered:
Both RAHB and Corelogic (Clareity) understand that having to manually enter a password to authenticate with the system may be viewed as an inconvenience to some users. We are always reviewing ways to improve the security and usability of the systems provided to our members. Corelogic’s Clareity SafeMLS team has indicated to us that they have been exploring and considering alternate methods of authentication for future adoption within their system. Some examples of the alternative methods being considered are as follows:
  • Multi-Factor Authentication (MFA) is an authentication method that requires two or more independent ways to identify a user. Examples include codes generated from the user’s smartphone, Captcha tests, fingerprints, or facial recognition
  • Certificate-based authentication technologies identify users, machines or devices by using digital certificates. A digital certificate is an electronic document based on the idea of a driver’s license or a passport
  • Additional Biometric information as an alternative to keystroke biometrics. Examples include: facial recognition, fingerprint recognition and voice identification
The security of your data, your clients data and the associations data is extremely important, especially with the security threat landscape which exists today. While we would like to turn on the ability for Saved Passwords to be used, that is not an available option at this time within the Clareity SafeMLS platform.
We will continue to investigate and work with our technology partners to research, consider and adopt new and improved methods of providing effective and efficient security authentication, identification, and analysis to our members.

Reporting of Sales

It has come to our attention that there is some confusion as to whether a sale should be reported if a deposit cheque has not been received. As per RAHB’s MLS® Rules and Regulations, Reporting of Sales, Section 9, sub-section 9.01, sales must be reported within two (2) Association business days following written acceptance of an offer from the Seller, regardless if a deposit cheque has been received.

9.01        An important part of the inherent value of the Association’s MLS® System is the transaction data accumulated for sales of listed properties. Therefore, it is the responsibility of all Members to ensure, regardless of their business model, that property sold information for properties listed on the Association’s MLS® System, including the reporting of conditionally sold properties and sale prices, be reported to the Association. Members are not permitted to avoid these reporting responsibilities to the Association by, for example, cancellation of a Listing between receipt (or anticipated receipt) and acceptance of an offer, or encouraging a Seller to do so. Accordingly, the Listing Brokerage will report by Broker Load all sales and conditional sales for Broker Loaded MLS® Listings effected during the Listing term and during the holdover period of an MLS® Listing, within two (2) Association business days following written acceptance of any Offer by the Seller. If the MLS® Listing is Board Loaded, the sale or conditional sale must be submitted in writing within two (2) Association business days following written acceptance of any Offer by the Seller. Power of Sale and commercial sales shall be reported not later than two (2) Association business days after closing.”

RAHB Continues to Meet with Elected Officials: MPP Jane McKenna & MP Adam van Koeverden

RAHB Continues to Meet  with Elected Officials: MPP Jane McKenna & MP Adam van Koeverden

On October 2, Government Relations Chair Dave Zalepa, Vice-Chair Patrick Tomaszewski and Member Shawn Paterson, met with MPP Jane McKenna to discuss:

  • The possibility of a land transfer tax holiday
  • The home renovation tax credit
  • Creating community opportunity zones

On October 5, GR Chair Dave Zalepa and RAHB staff Wendy Stewart, in partnership with OMDREB, met with MP Adam van Koeverden to discuss:

  • Creating homes across the housing spectrum
  • Housing’s place within infrastructure projects
  • The green renovation program

 

For more information on advocacy issues at the provincial and federal level, please click the below buttons:

Provincial Advocacy and Resources

Federal Advocacy and Resources

Welcome New Members!

We extend a warm welcome to RAHB’s newest members who joined our association between August 26 and September 22, 2020!

Adam Mitchell
EXP Realty of Canada Inc.

Tashi Baburi
Homelife Professionals Realty

April Bozinoff
Balbir Chera
Tanya Idzanovic
IPRO Realty Ltd.

Matthew Goch
Justin Loosemore
Keller Williams Complete Realty

Erin Alvarez
Keller Williams Edge Realty

Annie Zoozan
Onemax Real Estate Ltd.

Shahab Khan
Purplebricks

Paul Poliszot
Realty Executives Investment Group Inc.

Jose Bautista
Marty Birthelmer
Stacie Blakey
Morgan Brooks
RE/MAX Escarpment Realty

Reno Parnanzone
Keri Taylor
RE/MAX Escarpment Woolcott Realty

Jamshir Shir Ahmad
Diane Muriel Lastmoso Miciano
Right At Home Realty

Deborah Fernick
Royal LePage Burloak Real Estate Services

Osama Murad
Royal LePage Macro Realty

Nicole Ramadhar
Royal LePage Signature Realty

Elaine Phillips
Royal LePage State Realty

Kelly Goss
StreetCity Realty Inc.

Kate French
Sutton Group About Town Realty

Changes to the MPACPropertyline™ Residential Floor Area & Detailed Level 2 Reports

*UPDATE for September 16, 2020*

As was communicated by RAHB earlier this week, MPAC has implemented changes which will be effective Friday, September 18, to the MPAC propertyline™ reports available through the GeoWarehouse. These changes affect square footage data within these forms.

RAHB is currently researching this matter and will be meeting with the ORTIS square footage task force to discuss the issue further on Thursday of this week.
 
We will continue to inform and update members as the situation changes.

If you have any questions, please contact the MLS® Help Desk at [email protected].

To review the details that were posted for members on Monday, September 14, please see below.

——————————————————————————————-

MPAC has implemented the following changes, which will be effective Friday, September 18 to the following MPACpropertyline™ reports available through the GeoWarehouse store:

  • A NEW Residential Floor Area Range Report ($4) will replace the existing Residential Floor Area Report ($5)
  • A NEW Residential Detailed Level 2 Report (displaying floor area ranges) will replace the existing Residential Detailed Level 2 report

The changes affect the new Detailed Level 2 reports and new Residential Floor Area reports, which will be available for purchase through GeoWarehouse. Please note, this does not affect any of the data available inside GeoWarehouse that members currently see without transactional purchase.

Both of the reports will now only provide a square footage range, rather than provide the total square footage. If you are purchasing these reports to obtain the total square footage, you will not receive that specific data anymore – only a range.

On the RAHB listing forms, members must enter the total square footage, so these reports will not be able to be used for that data moving forward. You are reminded that you may use the following options to obtain the total square footage data as follows:

  • Builder Floor Plans
  • 3rd Party Measuring Service
  • Measuring yourself (LBO) provided

For the official communication (PDF) from Teranet that outlines the details of the changes, please click the button below.

PDF of communication

For two sample transactional reports, which members can opt to purchase inside the GeoWarehouseEStore, please click the buttons below.

PDF of sample Residential Floor Area Range Report

PDF of sample Residential Detailed Report Level2 Range