The Canadian Real Estate Association (CREA) will discontinue the Legacy version of WEBForms® as of December 17, 2020.

There are some members who use CREA WEBForms® Legacy to download or view older transactions and files. To ensure nothing is lost, CREA will communicate with members through e-mail, social media and online, encouraging them to download all the files from the Legacy version they need and migrate their kits to the new CREA WEBForms® as soon as possible.

To do so members will need to log in to CREA WEBForms®.

Members can learn how to migrate their transaction kits by watching our step by step how-to video: Migrate transactions from CREA WEBForms® Legacy. They can also register for a free CREA WEBForms® webinar with one of our experts.

The new CREA WEBForms® is a complete transaction management system offering REALTORS® the ability to do everything without leaving the platform, including sharing documents and templates with everyone in their office.

Training resources and support articles are available to all members on CREA’s Learning Hub.

CREA will send a reminder notice later this year to ensure members download or transfer all the information they need from the Legacy version before it’s discontinued.

If you have any questions, contact Member Support by phone at 1-888-237-7945 or email at

Extended Member Support team hours for CREA WEBForms®:

Monday to Friday: 8 a.m. to midnight (EST)
Saturday and Sunday: 8 a.m. to 10 p.m. (EST)