Due to a Matrix system upgrade, you will notice a change in how RAHB communicates with you when your listing has errors or violates an MLS® rule or policy.
When an error or violation occurs, you will be sent either an automated warning notice, fine notice or correction request. Your letter will come from the e-mail address firstname.lastname@example.org.
In addition, your Broker of Record or Manager will also receive by e-mail a copy of the notice sent to you.
This system upgrade went live on Tuesday, May 29, 2018.