Mark YOUR Calendar

Posted by on Mar 24, 2017 in Mark Your Calendar | 0 comments

Held at RAHB – 505 York Blvd.
Lower level room: C – Chambers M – McCullough
First floor room: T – Thompson P – Purnell



  • New Member Computer Training Level 1
    Thursday, March 30 – C, 9 a.m. – 11:30 a.m.
    Thursday, April 6 – C, 9 a.m. – 11:30 a.m.
    Thursday, April 20 – C, 1 p.m. – 3:30 p.m.
    Thursday, May 4 – C, 9 a.m. – 11:30 a.m.
    Thursday, May 18 – C, 1 p.m. – 3:30 p.m.

Register with


Board of Directors, Committee and Task Force Meetings

  • Governance & Bylaw
    Wednesday, April 5 – T, 9:30 a.m.
  • Board of Directors
    Thursday, April 13 – T, 9 a.m.
  • Government Relations
    Tuesday, April 18 – T, 9 a.m.
  • Finance
    Thursday, April 20 – T, 9:30 a.m.

Professional Development

See page 5 for a list of courses.

Mortgage Fraud



RAHB President Lou Piriano heading a new Professional Development session, Spot the Mortgage Fraud,
at RAHB.





Upcoming Events

  • RAHB Charity Golf Tournament
    Thursday May 18, 2017
    Beverly Golf and Country CLub
    1211 2nd Concession Rd. W., Copetown

Register at

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Introducing smart leads

Posted by on Mar 24, 2017 in CREA/OREA/RECO News | 0 comments

Smart leads

2016 was a busy year for with over 240 million visitor sessions and over 300,000 accounts created. This means REALTORS® were sent over 1.9 million email leads throughout the year.

Since February, of this year, has been making sure you get the most out of your leads with the launch of smart leads. These emails, which are generated when a visitor to your listings or profile sends you a lead, will provide you with more information than ever before. smart leads give you more insight into your leads with the addition of the following information:

  • Real estate persona: Are they a first time buyer, residential investor, repeat buyer?
  • Where they are from: Is your lead local, from out of town or even international?
  • Do they have representation: Want to know if they are already working with a REALTOR®? Find out before you even talk to them. smart leads provide additional information to help you build stronger, smarter connections with
potential clients.

If you have any questions please contact CREA Member Support.

Note: Users have the option to choose to not share certain types of information when sending an email to a REALTOR®.

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Multiple offers and pre-emptive offers:  new Registrar’s Bulletin

Posted by on Mar 24, 2017 in CREA/OREA/RECO News | 0 comments

RECO has issued a new Registrar’s Bulletin that outlines the steps you need to take before you receive any written direction from your client about “no offers until” and then how to deal with pre-emptive (or “bully”) offers.

The main takeaways for members:

  1. You must act in strict accordance with the instructions you are given by your client, so it is very important that the written direction from the seller is detailed and very clear. As well, you must make sure the seller understands the implications of holding offers.
  1. After giving instructions to hold offers until a particular date, your seller may change his or her mind and wish to view one or more offers. If this happens, you will require new written directions from the seller to override the previous instructions.

For what happens next, the Registrar’s instructions are very clear:

First, you must change the notes to any listing for the property, to accurately reflect the new offer process.

Second, you are expected to notify, in writing, anyone who has expressed an interest in the property of the change to the offer process.  An expression of interest includes parties that have booked viewing appointments, have viewed the property, have informed the brokerage or the listing representative that they will be submitting an offer on the property, or have submitted an offer or an offer summary sheet on the property.  In addition to traditional forms of written notice, text message and email are also acceptable.” (excerpt from Registrar’s Bulletin #2017-1, February 21, 2017)

Read the full Registrar’s Bulletin here

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Posted by on Mar 24, 2017 in CREA/OREA/RECO News | 0 comments

Do you understand the real estate forms you are using?

OREA has developed a library of video tutorials to help you understand and use OREA’s standard forms.

The tutorials are short, easy-to-follow guides designed to provide crucial information when you need it.  You can find OREA’s growing list of tutorials at any time via the webinar and tutorial archive on OREA’s website ( – log in as a member, then choose “Standard Forms” from the menu on the left).  As well, OREA staff are on hand to help you navigate the tutorials – you can reach them at

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Service Spotlight – Professional Standards

Posted by on Mar 24, 2017 in Services Spotlight | 0 comments

As a RAHB member, you are held to a high standard of professionalism.  You have to abide by the regulations and Code of Ethics in REBBA 2002, the CREA REALTOR® Code and the RAHB MLS® Rules and Regulations and Policies.  That’s a lot of regulation!

It’s no surprise that, especially with the busy real estate market we have now, there are times when rules are forgotten and the Golden Rule – “Do unto others as you would have them do unto you”, which is the basis for the REALTOR® Code – gets a bit tarnished. When that happens, other members – and sometimes buyers and sellers – are affected. As everyone knows, just one bad experience with a REALTOR® will leave an impression with a buyer or seller that will be hard for every other REALTOR® to overcome.

If you are in a situation where another member has acted contrary to what is required or expected of a real estate professional, you do have a remedy: you can make a formal complaint to RAHB or to RECO, depending on what occurred.

What’s the difference?
RAHB can deal only with complaints that are violations of RAHB’s MLS® Rules and Regulations or Policies, or those parts of the REALTOR® Code which do not have counterparts in REBBA 2002.  If another member’s actions violate any regulation of REBBA 2002 or the Code of Ethics found in REBBA 2002, then only RECO can proceed with the complaint.


Why make a formal complaint?
Unlike just talking about what happened to you and/or your clients and customers over the water cooler and being upset about it, making a formal complaint can actually accomplish something.  If it is a matter RAHB’s Professional Standards Committee can investigate, the member who violated rules and regulations, policies or the REALTOR® Code can be disciplined for his or her actions. Apart from the pain of paying a fine, there is also a lesson learned about what is appropriate – or not appropriate – behaviour.

It is the same with complaints to RECO for violations of REBBA 2002 and the Code of Ethics – the member can be ordered to pay a fine or take additional courses that are relevant to the infraction.

Everyone benefits when members’ improper behaviour is formally reported to RAHB or RECO:  when unethical behaviour is not tolerated, it makes REALTORS® look that much better to buyers and sellers, and you get to better serve your buyers and sellers when everyone is playing by the same rules.


What’s involved in making a complaint to RAHB?
If you wish to make a complaint about another member, you will have to do it in writing by completing the Professional Standards Complaint Form (found under Member Services in REALTOR Link® or here
When you fill out the form, you will have to name the person you believe violated one of the rules, policies or the REALTOR® Code and explain the situation.

The Professional Standards Committee will review your complaint to determine whose jurisdiction the complaint falls under: RAHB’s or RECO’s. If the complaint falls under RAHB’s jurisdiction, a file will be opened. Researchers will be assigned to the case and will interview both you and the member being accused of improper behaviour.

As a member of RAHB, you can make use of this valuable member service to improve your working conditions with your clients and customers, and to make sure they see you and all REALTORS® as the professionals you are.


Links to:

REBBA 2002 and the Code of Ethics

RAHB MLS® Rules and Regulations

RAHB MLS® Policies

REALTOR® Code–code-of-ethics/articles.html


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Government Relations

Posted by on Mar 24, 2017 in Member Services | 0 comments

Call to Action:
Lawyers can… Accountants can… Mortgage brokers can… REALTORS® CAN’T.

It’s time to treat REALTORS® fairly. It’s time to permit Personal Real Estate Corporations in Ontario.

Call to Action
Currently, Ontario real estate salespeople are prevented by the Real Estate and Business Brokers Act (REBBA), 2002 from incorporating their businesses through a personal real estate corporation (PREC).

Other regulated professions, including chartered accountants, lawyers, health professionals, social workers, mortgage brokers, insurance agents, architects and engineers, can all form personal corporations.

Since 2008, British Columbia, Quebec, Manitoba, Saskatchewan, Alberta and Nova Scotia have all moved to allow real estate salespeople to incorporate.

Real estate salespeople who form personal corporations will continue to be subject to all professional and ethical obligations under REBBA, 2002.

OREA calls on the Ontario government to amend REBBA, 2002 to permit real estate salespeople to incorporate. Allowing personal real estate corporations will help REALTORS® with their small businesses, level the playing field with other regulated professions and harmonize the practice with other provinces.

MPP Todd Smith has reintroduced Bill 104, the Tax Fairness for Realtors Act, 2017, which is being co-sponsored by MPP Mike Colle and MPP Catherine Fife. The bill, if passed, would allow Ontario REALTORS® to form personal real estate corporations (PRECs).

Tell your MPP to support the Tax Fairness for Realtors Act, 2017.
Take action now:

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