Just a reminder of RAHB Rule & Regulation, Section 2 – MLS® Listings, Sub-section 2.18 which states:
The listing member shall immediately, and with reasonable notice notify any party who requests a viewing or has received a confirmation for a viewing if the listing status changes including but not limited to “active-cs” (conditional sale), “active-ns” (conditional sale no showings), “sold”, “suspended” or “cancelled”, or if a registered offer is received.
Some members have experienced an issue with GeoWarehouse® recently where the Matrix Single Sign-On (SSO) link redirects them to a sign-on screen instead of taking them directly into the site. This was caused by recent updates performed on the site by Teranet. If you encounter this, you will need to clear your browser cache. This will correct the problem.
We apologize for any inconvenience that this may have caused. Please contact RAHB MLS® Support if you require any assistance. They can be reached at 905.667.4650 or [email protected].
We are glad to say that most major issues stemming from the OC/ORTIS cutover in Matrix have been resolved. It has been reported that some listings are still not showing room data.
If you encounter any other issues, please report them to the MLS® Help Desk at [email protected] or 905.667.4650
We have been made aware of several issues that are affecting RAHB Members within the Matrix System, as a result of the OC/ORTIS cutover to their new MLS® System (ITSORealEstate).
We are working alongside Corelogic to fix any issues and investigate others. Below is a list of issues we are aware of at this time:
Listing Photos
Some members are reporting that there are listings that do not contain photos, or are not appearing within a listing. RAHB is reporting these on a case-by-case basis. If you come across this problem please e-mail all information to [email protected]
Client Portal
With the cutover to the ITSORealEstate system, an “X” prefix was added to the beginning of ORTIS listing numbers. This “X” has now been removed from ORTIS and OC listings.
Cart
If you had ORTIS listings within your cart prior to August 6, you will need to re-add those listings.
If you have added ORTIS listings to your cart since August 6, this issue will not affect you.
Client Portal – Favourite/Possibilities List
If any of your clients saved any ORTIS listings within their Favourite or Possibilities List prior to August 6, they will need to be re-added.
If your clients added listings to their Favourite or Possibilities Lists since August 6, this issue will not affect them.
Property Type/Sub-Type
Corelogic is aware of an issue that is affecting the Property Type and Sub-Type fields. Corelogic is working alongside RAHB to fix this issue. It will take some remapping of the system in order to align these fields across all the boards/associations involved. We do not know when this issue will be fixed, but RAHB will be sure to communicate updates as they occur.
Marketwatch
The “Marketwatch” issue has now been resolved and all listings should be showing.
Other Issues?
If you experience any other issues with the system, please contact the RAHB MLS® Help Desk at MLS® Help Desk at 905.667.4650 or [email protected].
Corelogic is working with us to remedy any issues related to the ITSORealEstate cutover. We are appreciative for their support, and we appreciate your patience and understanding at this time.
On Wednesday, August 12, 2020, CoreLogic will be switching both ORTIS and the Ontario Collective to their new MLS® – ITSO System. The only changes for RAHB members are:
The “IntraMatrix” tab will be removed, as it will no longer be necessary to search under it, as all the listing data will appear in RAHB’s Matrix
You will now have access to more listing data from all 23 boards/associations
To view a list of boards/associations, please see below.
Bancroft BAAR – No Longer a Board. Merged with Quinte
Grey Bruce Owen Sound RAGBOS
Kawartha Lakes KLREA
London St. Thomas LSTAR
North Bay NBREB
Northumberland Hills NHAR
Peterborough and the Kawarthas PKAR
Quinte & District QDAR
Southern Georgian Bay SGBAR
The Lakelands LAR
Tillsonburg TDREB
Woodstock WIDREB
The REALTORS® Association of Hamilton-Burlington (RAHB) reported 1,613 sales of residential properties located within the RAHB market area were processed through the Multiple Listing Service® (MLS®) System in July 2020. Sales are up 23.7 per cent over last month and up 27.8 per cent over July of last year. New listings are up 15.5 per cent over June 2020 and up 8.8 per cent over last July. The average price for residential properties was $692,999, which is up 2.6 per cent from last month and up 16.3 per cent from July 2019. The number of active listings for the month was down 21.4 per cent over last year.
GeoWarehouse® Solution will be down on Friday July 17 from 6 – 10 p.m.
During this maintenance window, the GeoWarehouse team will be addressing items brought to their attention and new features:
Mobile Optimized Experience: You will now be able to conduct your most-common workflows via your mobile device, including searching, confirming ownership, checking sales history, and purchasing reports
Launch of a new School Catchment Map layer in partnership with HoodQ
Search functionality enhancements
Owner Name & Legal Description have been added to the Basic Client Report (one-page report)
To access the Online Realty Shoppe, simply click on the new Online Realty Shoppe icon on the dashboard at my.rahb.ca, or visit store.rahb.ca.
The store is integrated with Clareity SafeMLS single-sign-on and will automatically generate an online shop profile, which is directly linked to your MLS® login.
Upon first login or first purchase, you will be required to complete a RAHB Online Realty Shoppe profile to establish your preferred contact details.
Please note that credit and debit payments through PayPal are unavailable at this time. Payments will be made at the time of pickup using credit (Visa or MasterCard – by phone) or charge to your RAHB account. If possible, please refrain from cash payments at this time. Thank you.
Pre-ordered items will be ready for pick-up Monday through Friday from 8:30 a.m. – 4:30 p.m. via curbside pick-up only, at the parking lot entry door for the RAHB offices.
Curb-side pick-up: A pre-determined pick-up time will be coordinated by Realty Shoppe staff with each member. Upon arrival, the member must wait in their vehicle within the RAHB parking lot, and Shoppe staff will bring the order out of the building and place it on a designated table in order to adhere to social distancing measures.
Entry into the RAHB building and in-person shopping is not to be permitted at this time.
Delivery arrangements will continue as per the existing courier arrangements with brokerage offices.
Access to the Online Realty Shoppe will be 24 hours a day, seven days a week; however, support will only be available 8:30 a.m. – 4:30 p.m. Monday – Friday.
If you have any technical issues or questions regarding the Online Realty Shoppe, please contact Wanda at [email protected] or 905.529.5979.
RAHB is excited to announce that tomorrow, Thursday, July 9 the online Realty Shoppe will be launching! Keep your eyes open for an e-mail with more information soon.
We have received disturbing information from the Mississauga Real Estate Board, regarding one of their members and a property owner in Hamilton.
The MREB member alleges that she was recently sexually assaulted at a property within the Strathcona area of Hamilton by a potential client who was referred to her by a reliable source.
The individual who allegedly sexually assaulted the MREB member said he had three properties to list. When meeting with the individual at one of the properties, the MREB member was allegedly lured upstairs where she was assaulted.
A complaint has been filed with Hamilton police and the suspect, who is from Burlington, is currently under arrest. A bail hearing has been scheduled for tomorrow (July 2).
The MREB member believes that she was not his first victim, and believes that this individual has assaulted others in the past.
If any RAHB members have had a similar experience of assault anywhere, please report it to the proper authorities, as well as RAHB so we can notify members.
Also, if you have had a questionable experience with a client but it did not lead to assault within the Strathcona area, we are asking that you also report this to the Hamilton Police Service so they have it on file for the above case involving the MREB member.
As showings continue to ramp up as the province moves throughout Stage 2 of the reopening, we would like to remind members to stay safe, as well as healthy, when meeting with clients/potential clients.
Thank you and have a safe and happy Canada Day.
The Hamilton Police Service has a unit specifically mandated and specifically trained to investigate sexual assaults. If you or someone you know has been sexually assaulted, report it by contacting 905.546.4925.
Sexual Assaults that take place in Burlington can be reported to the Halton Regional Police Service Child Abuse and Sexual Assault unit, through Detective Sergeant John Mans at 905.825.4747, x8970, or via e-mail at [email protected].
For an incident that takes place within Haldimand County, please contact the Ontario Provincial Police at 1.888.310.1122.
For incidences that take place within the Niagara Region, please contact the Niagara Regional Police Sexual Assault Unit at 905.688.4111.
The REALTORS® Association of Hamilton-Burlington (RAHB) reported 1,304 sales of residential properties located within the RAHB market area were processed through the Multiple Listing Service® (MLS®) System in June 2020. Sales are up 53 per cent over last month, and are down only 0.2 per cent over June of last year. The average price for residential properties was $675,223, which is up 13.7 per cent from June 2019, and up 3 per cent from last month.
