From the Registrar’s office ….

In response to registrant feedback, RECO is making changes to further help registrants comply with regulations, starting with a new process to review advertising before it is published.

A new Registrar’s Bulletin describes a new procedure whereby RECO will review registrant advertising before it is published. RECO will review the advertisement when asked to do so by a Broker of Record. The bulletin also introduces a new process for registrant-based complaints about advertising. All registrants should review the bulletin as soon as possible.

The changes are intended to:

  • Elevate advertising compliance;
  • Promote accountability for brokerage advertising among brokers of record; and,
  • Encourage registrants to settle more disputes amongst themselves before taking a complaint to RECO.

The changes took effect January 1, 2016.