RAHB has received complaints from members who have had an appointment for a showing only to discover afterwards, the property had a conditional offer and they were not notified of the status change by the listing REALTOR®. Effective immediately, the Board of Directors have approved the following rule which has been added to RAHB’s MLS® Rules and Regulations, Section 2 – MLS® Listings, Sub-Section 2.18 as follows:

The Listing Member shall immediately, and with reasonable notice notify any party who requests a viewing or has received a confirmation for a viewing if the listing status changes including but not limited to “Active-CS” (Conditional Sale), “Active-NS” (Conditional Sale No Showings), “Sold”, “Suspended”, or “Cancelled”, or if a registered offer is received.

If a member fails to comply and there is a complaint filed, this matter will be brought forward to the Professional Standards Committee.

Should you have any questions, please call the MLS® Help Desk at 905.667.4650 or support@rahb.ca.