Many members speak to RAHB staff over the phone or by email, but have never met them. As a way of putting a face to a name, we will be introducing all RAHB staff over the next few months and telling you a bit about what they do.
Nancy Duce
Nancy is RAHB’s Manager, Member Products/Councils. She is staff liaison for the Membership Area Representation Committee (MARC), the Burlington Council and the Regional Commercial Council (RCC).   She also oversees the functions of the RAHB Print Services department and the Realty Shoppe, which includes scheduling, ordering paper supplies, liaising with and setting up new suppliers, and ordering products and business forms for resale in the Shoppe. Nancy is also responsible for special projects such as RAHB map updates and MLS® form updates.
Nancy has been with RAHB since 1978. She started by assisting in the Print Services area. This was back in the days when RAHB members were obliged to receive dailies and we had our own pre- and post-production equipment, including an offset press.  Nancy remained in Print Services, working her way up. The digital age brought tremendous changes to the graphic arts business, and these changing times and technologies brought changing responsibilities. So what have the years taught her?  That change is an inevitable fact of life, and learning is a lifelong process.
Maggie Inglis
Maggie is RAHB’s Computer Graphic Designer. Maggie has been with RAHB the longest of all staff employees. She is the one who designs all the graphic components of every RAHB brochure, flyer, manual, sign, poster, graph, certificate, advertisement, newsletter and anything else that goes out of the RAHB office. Maggie ensures that all RAHB branding appears as it should on all our printed and online materials. She also works with outside graphics to make them work for RAHB. Given her many artistic talents, it may come as a surprise that Maggie is also our internal handy person and is the keeper of the tools we might need around the office.
Maggie started with RAHB in 1975 in the information centre, typing conditional sales on MLS® listings. From that position, she moved to the Print Services department and oversaw it’s day to day operations. She did a temporary stint in the Computer department and from there started digitizing MLS® house photos for the image downloading system (IDS) for half the day and desktop publishing for the other half. When the demands for desktop publishing and computer graphic design became greater, Maggie started designing full time, and that is where she uses her considerable talents today.
Please note: Â Staff photos do not appear on RAHB blog just in the PDF version of REALinfo.