Every member knows the value of the RAHB MLS® System – it is our primary service to you and it is an integral part of your business.
RAHB has always been on the leading edge where MLS® Systems are concerned – in 1949, RAHB produced Ontario’s first Multiple Listing Service, and in 1951 instituted the first Photo Co-Op System in Canada. Ever since those first forays into a cooperative listing service, your Association has provided up-to-date systems, and has continuously upgraded those systems so that you have a reliable tool that gives you the information you need to assist your clients and customers.
Your MLS® System is not all bits and bytes and servers and data, however; there are also people who are part of RAHB’s MLS® System.
RAHB’s MLS® Department provides telephone support on all parts of the system –Fusion, the regional Matrix, GeoWarehouse access, WEBForms® and the Statistical Information Management (SIM) program. RAHB MLS® support staff also answer questions about MLS® rules and regulations and policies, and the remediation process that begins when it appears that someone else may be using your login credentials.
In addition to telephone support, RAHB’s MLS® Supervisor provides new member training in Matrix, and produces webinars and tutorials for the new RAHB Matrix MLS® System.
When you need assistance with the MLS® System, be sure to contact the RAHB support staff at 905.667.4650, from 8:30 a.m. – 4:30 p.m. daily on weekdays.