RAHB Update for April 7 re: COVID-19
Virtual Open Houses / Live Streams
The Government of Ontario has officially prohibited the hosting of open houses, effective 11:59 p.m. on Saturday, April 4, 2020. However, beginning April 7, 2020, users may advertise virtual showings / live streams through Matrix and REALTOR.ca.
To advertise a virtual showing or live stream, please follow the instructions below:
- Log in to Matrix
- Click the blue “Input” tab
- Under “Quick Modify”, select the listing
- Click “Open Houses”
- Enter the “Start Date”
- Enter the “Start Time” and the “End Time”
- The open house “Type” automatically will default to “Virtual”
- Under “Virtual Open House URL” enter or paste your virtual showing / live stream URL
The date and time of your virtual showing / live stream will be displayed on the REALTOR® Full Report, under the photos as shown below:
Users can use the “Open House” search in Matrix to review a virtual showing / live stream list.
All virtual showing / live stream URLs entered into Matrix will also be displayed on REALTOR.ca for the public as shown below:
If you have any questions, please contact the MLS® Help Desk at 905.667.4650 or [email protected].
RAHB Member Frequently Asked Questions (FAQ) Document
Thank you to all the members who have submitted questions in the wake of COVID-19 through our [email protected] e-mail address. We have compiled a list of questions and answers, and will continue to update this FAQ.
Please click the button below to access the RAHB member FAQ for April 7, 2020: