WEBForms® 2019

CREA has decided to keep WEBForms® Legacy open past January 2, 2020.

Dear RAHB members,

CREA has been provided feedback on WEBForms® 2019 regarding difficulty of use and glitches. CREA has decided to keep WEBForms® Legacy open past January 2, 2020, allowing members access to the Legacy transaction kits to migrate to the new system. We have not been given a deadline date.

As a full member of RAHB, if you wish to migrate any of your transaction kits from Legacy to WEBForms® 2019, please click the below button for directions on how to get started:

WEBForms® 2019 Migration Instructions

CREA WEBForms® 2019 Resources

If you have any questions or concerns, CREA is asking members to contact their Member Support Team at support@crea.ca or 1.800.842.2732.

The CREA WEBForms® 2019 Member Support Team has extended its hours and is now available from 8 a.m. to midnight (EST) on weekdays and 8 a.m. to 10 p.m. (EST) on weekends.

Please find below an FAQ, which highlights some differences between CREA WEBForms® 2019 and CREA WEBForms® Legacy. This FAQ can also be found on the WEBForms® section on CREA’s REALTORLink® page.

Click here to read the FAQ.

The WEBForms® Training material on the Training Hub can be found here.

Below is a new video highlighting some of the features.

To further facilitate this transition, CREA has made a couple of adjustments to help members take the plunge:

  1. On December 4, 2019, CREA flipped the landing page experience for all users. That means, as of December 5, 2019, everyone who accesses WEBForms® will land in the new CREA WEBForms® 2019 environment. You will only be able to go back to the legacy version until the official cut-off on January 2, 2020.
  2. On December 16, 2019, WEBForms® Legacy switched to “Read Only Mode”. This means that members are still be able to access and edit existing transaction kits, download forms and migrate kits, but are no longer able to create new transaction kits in Legacy. Preventing new transaction kits from being created in a system that is two weeks away from going offline is a safeguard against a member creating a transaction kit one day and not having access to it the next.
  3. Finally, before the end of the year, CREA will be issuing a maintenance release for CREA WEBForms® 2019. This release will include the convenient “Dynamic Paging” feature, meaning members will no longer need to start with multi-page schedules or use the “add page” function; pages will be added automatically as needed.

Getting started is easy and often takes less than an hour. In fact, you can dip your toes with these videos outlining the basics in just five minutes.

  • Migrating old transaction kits from the legacy version of WEBForms® to CREA WEBForms® 2019. (Note: your transactions will be editable, but forms will migrate over as flat document

  • Creating a Basic Transaction (outlining the quickest way to create a basic transaction.)

 

Further Training Resources

If you require further training, a support option is available within WEBForms® 2019, through the Member Dashboard.

And scroll down to the bottom of the page, where you can find training webinars, help guides, training videos, and recorded webinars.

 

If you have any questions or concerns, CREA is asking members to contact their Member Support Team at support@crea.ca or 1.800.842.2732.

The CREA WEBForms® 2019 Member Support Team has extended its hours and is now available from 8 a.m. to midnight (EST) on weekdays and 8 a.m. to 10 p.m. (EST) on weekends.