We have two new updates to inform you about CREA WEBForms®.
1) “Add page” function working
CREA WEBForms® experienced a technical issue last weekend with some of the new 2020 Ontario forms. When the “Add page” function was selected, the content of the form was removed when the form reloaded. This issue was resolved Monday, January 6, and content now remains when a new page is added to a form.
2) Old Ontario forms replaced
With the release of the new 2020 Ontario forms previous versions of those forms were removed from any existing templates that had been created. In the past, users would have had to manually replace any forms that have been updated and redo any content they had entered in the old version of those forms.
We’re currently working through the revised list of forms and are automatically replacing them while retaining the previous content in your templates.
While we continue to prioritize forms by popularity and those requiring additional user-entered content (for example, Form 100), 20 of the most popular forms have been replaced.
We will continue to automatically replace the old versions of the forms within your templates over the next couple of weeks. If you find old versions of forms within your templates are no longer available when you create a transaction you can still manually add the new version of the form you require to your transaction.
Moving forward, anytime a new version of a form is released, that new version will automatically be replaced within a template and will retain any information the user had included in the previous version of the form.
We apologize for the challenges this created over the last few days when working on contracts with your clients and other team members.
Thank you for your patience and ongoing support as we work through the growing pains of a new system. Please continue to let us know when you encounter challenges with the new CREA WEBForms®.
If you have any questions, our Member Support Team is here to help. You can reach them by email at email@example.com or by phone at 1-888-237-7945.
CREA WEBForms® Member Support extended hours:
Monday to Friday: 8 a.m. to 12 a.m. (EST)
Saturday and Sunday: 8 a.m. to 10 p.m. (EST)
The new webforms does not work properly. The new webforms should be cancelled.
^^^ Amen. Horrible program and interface. Thanks for making our lives miserable with it.
I agree, please bring back the old WEBFORMS !!!!
Why aren’t the members paying the bills ever have a say to what changes are made???
This update doesn’t sound like it resolves the issues with the forms holding onto info that is deleted or changed. It keeps bringing in info from other offers and from the listing itself, even after it’s been changed. It now takes hours to do an offer with all of the issues. It’s very inconvenient!! Please work these bugs out asap.
There was nothing wrong with the previous version.
There’s an old saying – if it ain’t broke don’t fix it……..
This program is not user friendly. We should go back to what we had immediately!! Who voted for this garbage!!!!!
Come on CREA – Are you listening! Do NOT release half baked software, this is irresponsible, costly and unprofessional. Time to up the game and give us something we CAN work with NOW!
There was nothing wrong with the old Webforms and it was quick and easy for everyone… CREA is interfering with our livlihoods by bringing in this new GARBAGE!!! that takes 5 times longer to operate… that is if you can get it to operate!!!
Please bring back old webforms now!!!!!!
The headaches you have caused my licensed administrator is a horror story beyond belief. It’s amazing how an Offer could be whipped up in minutes before but now it takes hours or not at all accomplished.
Thanks CREA! Nice welcome to 2020.
Going from a reliable proven product that was easy to use and
Realtor friendly to an inefficient inferior Half Baked buggy software defies logic.
This is not Resistance to change. CREA is forcing Realtors from a reliable automobile to a new bicycle. This is ineffable!
CREA, can you please poll your members to see if they would like the Legacy version reinstated? A very large majority of your members are upset, stressed and inconvenienced by the new webforms. All we are asking is that you listen to us, be our Advocate and work in our best interests. Please poll your membership, and listen to our concerns. Thank you.
This is a message from CREA reposted by RAHB, if you have a message to CREA please send it to them directly at firstname.lastname@example.org or by phone at 1-888-237-7945.