Northumberland Hills Association of REALTORS® has joined TRREB

On Monday, April 5, the Northumberland Hills Association of REALTORS® (NHAR) joined the Toronto Regional Real Estate Association (TRREB), and is therefore no longer a member of ITSO. Effective immediately, RAHB members will no longer have access to the NHAR listing data. Any saved searches or auto emails which were previously set up will no-longer provide results containing NHAR listing data. 

Should you have any questions regarding NHAR’s decision, please contact Jeanette or Tracy from NHAR at 905.372.8630.

Matrix Issue: Map pins not clickable – Resolved

Some members have reported an issue with the “hover view” not appearing when they click the map pins in Matrix. Corelogic has advised that the cause of this is the browser’s zoom level being set to something other that 100%. Here is how you reset your browser’s zoom level to 100 per cent:

Windows: Press CTRL + 0

Apple/Mac: Use Command + 0 to reset your browser’s zoom to 100 per cent

Please contact the MLS® Help Desk with any questions at 905.667.4650 or e-mail



The REALTORS® Association of Hamilton-Burlington (RAHB) reported 2,074 sales of residential properties located within the RAHB market area through the Multiple Listing Service® (MLS®) System in March 2021. Sales were up 63 per cent since last month and up 73.1 per cent since March of last year. New listings were up 65 per cent since last month and up 53 per cent as of last March. The average price for residential properties was $872,368 which was up 3 per cent from last month and up 32 per cent from March 2020. The number of active listings available at the end of the month was 39 per cent lower than the previous period in 2020.

*The news release will be posted to on Monday, April 5.*

Follow the links below for:




Niagara North


Welcome new members

We extend a warm welcome to RAHB’s newest members who joined our association between March 2 and March 29, 2021!

April Harbottle
Blair Blanchard Stapleton Limited

Krystina Ladniak
Century 21 Heritage Group Ltd.

Kevin Woods
Crew Realty Inc.

Umit Kirdemir
Davenport Realty

Zeigler Coelho
Andrew Hildebrand
Karl Regier
Raj Rekhi
EXP Realty of Canada Inc.

Julian Ceballos
Neville Anthony McAnuff
IPRO Realty Ltd.

Harpreet Singh Gill
Karissa King
Savannah Luison
Amanda Alfano McCabe
Jaspal Singh
Keller Williams Complete Realty

Damian Baker
Erika Kitchen
Maliha Feda Mohammad
Keller Williams Edge Realty

Lorie MacRae
Judy Marsales Real Estate Ltd.

Joanne Ardron
Marg Van Sickle
One Percent Realty Ltd.

Vany Kilyana Realty Inc.

Darryl Mulligan

Rocky Badhwar
Michael Bredin
Alex Djoraljevic
Rosanne Figliola
Minhal Jaffer
Maryam Kidwai
Laween Kittani
Jordan McNair
Dan Miceli
Muhammad Nasir
RE/MAX Escarpment Realty Inc.

Julian Allen
Birttany Blais
Nate Czajkowski
Dyana Spencer
RE/MAX Escarpment Golfi Realty Inc.

Faizan Alsulkar
RE/MAX Escarpment Woolcott Realty Inc.

Salman Jafar
Tesa Padhilla
RE/MAX Real Estate Centre Inc.

Danielle Ralph
RE/MAX Realty Enterprises Inc.

Gerry Chopik
Right At Home Realty Inc.

Jacob Bates
Tayler Burgess
Justin Hopper
Jennifer Newell
Lorie Schmidt
Royal LePage Burloak Real Estate Services

Nadia Hirmiz
Denyse Huot
Royal LePage Macro Realty

Lorre Deda
Zeeshan Ali Sumar
Royal LePage Signature Realty

Olivia Missios
Royal LePage State Realty

Sabiha Ali
Sutton Group – Summit Realty Inc.

Christina Cochrane
Mackenzie Sharman
Sutton Group Quantum Realty Inc.

Jonathan Boyd
Jane Stevens
Zolo Realty

Scottie Larocque
Morgen Thenhaus
Nicolas Vanderzanden
Zoocasa Realty Inc.

Updates to Virtual Tour Fields in Input / Matrix

Currently in Input in Matrix, there are two available fields to post a Virtual Tour. One is for Virtual Tours that are “Branded” and a second for those that are “Non-Branded” as shown below:

Some members are placing “Branded” virtual tours in the “Non-branded” fields, as this was the Virtual Tour field which is identified in Input, as being the field that would be sent to CREA so your Virtual Tour was visible on

It has recently been brought to RAHB’s attention that having “Branded” Virtual Tour URL that appears on the ITSO system that is meant for a “Non-Branded” Virtual Tour is a violation of the ORTIS MLS® Rules as follows:

2.06 The following are the rules regarding multi-media URL’s:

(b)        All multi-media URL’s must be limited to their respective fields and shall comply with the CREA MLS® Technology Council’s multi-media Policy.

Therefore, on Wednesday, April 7, 2021, a new field will be added in Input, called “Preferred Virtual Tour”.

This new field will determine which Virtual Tour URL will be sent to CREA to appear on If you have a “Non-Branded” Virtual Tour, place the URL in the VT (Non-Branded) field. If you have a “Branded” Virtual Tour, place the URL in the (Branded) field. If you have both, you can place both URL’s in both of the VT fields.

Once you have completed this step, go to the new “Preferred Virtual Tour” field and indicate in the drop down list, which Virtual Tour you wish to be sent to CREA and appear on

Please contact the MLS® Help Desk with any questions at 905.667.4650 or e-mail


Thank you for attending the Virtual AGM!

Thank you to all the RAHB members who attended the AGM this morning and participated in RAHB’s first round of virtual networking!

If you were unable to attend the meeting, please see below some videos that were presented:

We hope you enjoyed the opportunity to chat and interact with other RAHB members! If you missed the chance to join, we will be hosting another event on Thursday, April 22 (more details coming soon)!


RAHB dues payment reminder

If you have not already paid, this is a friendly reminder that the deadline for the second quarter dues remittance is today March 31, 2021.

The RAHB quarterly dues were billed and e-mailed to you as part of your monthly invoice.

Payment can be remitted online through Matrix or online through your bank (CIBC/PC Financial, Royal Bank, Scotia Bank, TD Canada Trust). For assistance in set-up please contact Karin at

Payment by cheque or debit can be made at the Realty Shoppe Monday through Friday 9 a.m – noon or 1 –  4 p.m.  Cheques may also be dropped off after hours at the RAHB office (back door mail slot).

If you wish to remit payment by phone through Visa or MasterCard, please reach out to one of the Corporate Services Team members or and they will call you for the payment details.

A reminder about notifying RAHB of terminations in your office

Brokerages are responsible for notifying RAHB when members in their office resign or otherwise leave.  Notice must be received by RAHB within seven business days of the member leaving.  If notice is delayed beyond the seven business days, the Brokerage will be assessed a penalty of $50 per incident. (RAHB Bylaw, Article 4, Section 1.02.)

RAHB’s 2020 Annual Report

RAHB is proud to be able to provide the membership with our 2020 Annual Report. Thank you to our dedicated volunteers for their time and commitment to the Association. We encourage you to look at all we have accomplished in such a tough year.

Please click the buttons below to access a digital version of the report or a PDF version that can be downloaded. 



Digital Version

PDF Version

ProDev+ to be included in the 2021 Professional Development All-Access Pass

RAHB is excited to announce that ProDev+, which will be taking place the week of May 10, will now be included in the 2021 Professional Development All-Access Pass! Speakers already in the lineup include RAHB favourites:

  • CMHC’s Anthony Passarelli for a CMHC Outlook
  • Author, instructor and REALTOR® Michel Friedman
  • Professor Marvin Ryder from the DeGroot School of Business.

Not only do you get access to these amazing ProDev+ speakers, you also get access to all RAHB’s webinars.

Remember, the All-Access pass is only $100 + HST. By the end of 2021, we anticipate there will be more than 40 recordings.

To view our upcoming courses and see what you could be saving, please click the button below.

Professional Development Courses & Schedule

How do I buy a 2021 Professional Development All-Access Pass?

To purchase your 2021 Professional Development All-Access Pass please log in to and click on the RAHB Education and Account Services icon. You must complete your purchase BEFORE you register for any courses. Once your 2021 Professional Development All-Access Pass is purchased, you can start registering for courses at no charge!

Terms & Conditions
The 2021 Professional Development All-Access Pass costs $100 plus applicable taxes.  Passes are valid for courses that have a value of $45 or less and are held before December 31, 2021. Passes are issued to a specific person – not a brokerage and as such are non-transferable. Office Administrators or Administrative Assistants who wish to take advantage of the All-Access Pass must be registered with RAHB.  

If you have any questions, please contact Angela at

Live stream open house – Data load changes

Through feedback and internal analysis, CREA has identified a high percentage Live Stream Open Houses that are published to, are a duplication of 3D tours or pre-recorded material already being submitted as ‘Multimedia’ on the site. This creates a poor consumer experience on 

CREA is taking several measures to combat this: 

  1. Rejecting non-Live Stream URLs; 
  2. Working in concert with MLS® System providers to give members more Multimedia publication opportunities; and  
  3. Communicating to members the differences between Live Stream and Virtual content. 

Effective March 11, 2021, CREA will start validating URLs submitted through Board Load to and reject those URLs incorrectly submitted.  

The following URLs will be whitelisted for entry as a Live Stream. Any others will be rejected. 

The asterisk indicates a wildcard value, and we’re accepting anything in that space, so, for  example, * means that we would accept 







CREA understands that YouTube URLs are a large source of pre-recorded material vs live events, and whitelisting YouTube does not entirely solve the issue at hand. This is a temporary whitelisting as they are actively working with MLS® System software vendors, like CoreLogic, to offer multiple URL fields for Multimedia links. With this change, members could, for example, add a 3D Virtual Tour and a YouTube video to the same listing. CREA is working towards this functionality later this year. 

Please note the difference between virtual tours and live stream open houses;

Virtual tour: a pre-recorded or pre-existing, static digital exposure of a property. This includes pre-recorded video tours, 360-degree panoramic images, 3D digital tours, an pre-recorded showings available for playback

Live stream open house: a real-time interactive digital open house at a scheduled time where an agent can communicate with potential buyers via a live video service

To learn more about entering a Virtual Live Stream Open house, please click here.