New in Matrix – Escape Clauses Now Highlighted on REALTOR® Single Line

A new column header titled EscCl (“Escape Clause”) has been added to the REALTOR® Single Line view for all property types.

This will allow you to see if Active CS properties have an escape clause. Previously, you would have had to open a REALTOR® Full display to see this additional information.

If you have any questions regarding this addition, please call the MLS® Department at 905.667.4650.

 

Searching for Townhouses and Row Units

When you search for townhomes, select the picks Townhouse and Attached/Row to obtain the best results.  If you select only Townhouse or only Attached/Row, you may be missing some listing results.

What’s the difference?  Here are the descriptions for both these picks:

Rowhouses are freehold, residential properties that are attached on one or two sides, often found in older neighbourhoods. These units do not have a condo corporation, therefore no condo fees are associated with this property; the owner is responsible for the maintenance inside and outside of their property.

Townhouses are residential properties having two or more floors and attached to other similar units via common walls. They can also be “two on a lot” homes without subdividing the land nor attaching the houses, as there are many townhomes that are not built “all in a row” but rather as four or six around a centre courtyard. Townhouses are often used in both planned unit developments and condominium developments. A townhouse may or may not be a condo, and have associated fees.

 

Not Using ShowingTime? 

If you do not use ShowingTime to book showings on your listings, it is recommended that you change your personal default so that any new listing that you place on the system does not automatically have ShowingTime enabled.

If your office opted in to using ShowingTime, you also opted in by default.  This means that other REALTORS® can request showings via ShowingTime for your listings.  If you personally are not using ShowingTime and you ignore these requests, it can lead to frustration and lost opportunities!

If you wish to have ShowingTime turned off for your listings, please take the following steps:

  1. In ShowingTime, Click on My Agent Setup from the menu on the left hand side of the screen.

  1. Scroll down to Showing Agent Preferences. Set Allow Agents To Request Appointments Online to

Going forward, none of your new listings will have ShowingTime available by default.

You can enable ShowingTime for a single listing (or, if you are using ShowingTime, you can disable ShowingTime for a single listing) by completing the following steps:

  1. In ShowingTime, Click on Listing Setup from the menu on the left hand side of the screen.

  1. Choose the listing to be updated from the Search for a Listing tool.

  1. In the ShowingTime for the MLS® menu (at top of page), set Allow Agents to Request Appts Online to whichever applies (Yes or No). If No, then the ShowingTime option will not be available for that listing.  This will not, however, carry over to other listings you may have.

If you have any further questions, please do not hesitate to contact the MLS® Department at 905. 667.4650 or support@rahb.ca.

 

Registrar’s Concerns About Lockboxes and Security Outlined in Bulletin

A recently-published Registrar’s Bulletin addressed the proper use of lockboxes on listed properties, the permissions required from sellers, the expectations for protection of the seller’s property when a lockbox is in use and the importance of keeping up to date on technological advances and best practices when using lockboxes.

Be sure you are complying with the rules – read the full Registrar’s Bulletin here

Note:

RAHB’s also has rules and policies on the use of lockboxes and seller’s keys. They are found in the Rules & Regulations, Section 2 MLS® Listings, Subsection  2.17; Section 12 Trading Procedures, Subsection 12.07, and in MLS® Policies – Miscellaneous #16, as follows:

Section 2 MLS® Listings
2.17 Members shall ensure that lock boxes provided for the purposes of access to the property which is the subject of an MLS® Listing are set with a unique code for the security of their Seller’s property. Further, Members shall change the lock box combinations, as required during the course of the Listing to maintain reasonable security, and not use any preset manufacturers’ codes.

Section 12 Trading Procedures
12.07 With the knowledge and authority of the Listing Brokerage, keys or other entry systems may only be used by Members for the purpose of inspecting properties or showing properties. The making of duplicate keys from the one obtained, the action of failing to return the key to the Listing Brokerage within a reasonable time, or the turning over of the key or information on the entry system to any Person not authorized by the Listing Brokerage, is an unauthorized use. The member conducting the showing or inspection will remain on the premises during the entire period of access unless permission in writing has been obtained from the Listing Brokerage and will ensure that all security precautions are taken.

12.07a) Keys shall be re-deposited in a lockbox immediately upon exiting the property and the lockbox shall be properly secured.

12.07b) The member conducting the showing or inspection is solely responsible to ensure that all security precautions are taken prior to departing the property.

MLS® Policies – Miscellaneous
16.  Any member found to be in breach of Rules and Regulations, Section 2 – MLS® Listings sub-section 2.17 (lock box code) will be fined $50 for the first offence, and $200 for the second and any subsequent offence.

Update Your Saved Searches for Split Levels!

We recently added 3, 4 and 5-level Sidesplits and 3, 4 and 5-level Backsplits to the Property Style menu in the residential search screen and in Broker Load.

While these features are visible to RAHB members for their searches, they will show only as Sideplit or Backsplit when those property styles are uploaded to the shared database –  the regional Matrix system does not differentiate between the number of levels.

Conversely, when backsplits and sidesplits are uploaded from the regional Matrix to RAHB Matrix, they will show only as Backsplit or Sidesplit in RAHB Matrix.

To obtain the best results for your searches and saved searches when they include split levels:

To search: specify the number of levels you are looking for in a split level, as well as Sidesplit and/or Backsplit so you will see all results from RAHB listings and regional listings.

For saved searches: choose Sidesplit and/or Backsplit in addition to the numbered levels of sidesplits or backsplits to see all results from RAHB listings and regional listings.

If you have any questions, please contact the MLS® Department at 905.667.4650 or support@rahb.ca.

Property Information Forms Updated

The Property Information Forms (PIFs) for both residential and commercial properties have been updated!

The updates include several changes by way of amended, new or deleted requirements and picks.  You can review summaries of the changes to each of the forms by clicking on the links to the residential PIF and commercial PIF below.

The new Property Information Forms will be available in the Realty Shoppe on Tuesday, June 26, 2018. Availability on WEBForms® will be announced soon. Please begin using the new forms as soon as they become available.

View Residential Property Information Form summary

View Commercial Property Information Form summary

Take a Look at RAHB’s New Member Portal!

On Tuesday, June 12, you had your first glimpse at RAHB’s new Member Portal!

How to access the new Member Portal 

It’s easy! Just click on the link to RAHB Education/Account Services under RAHB News & Membership Services on your single sign on (SSO) dashboard at my.rahb.ca.

When you click on this icon you will now be taken to the new Member Portal.

The new, user friendly Member Portal will eventually replace the Clareity dashboard (or single sign on) at my.rahb.ca.  You will still log in as usual, but the dashboard you see will provide more information on one screen, while still giving you easy access to the services you need, like Matrix, WEBForms®, CONNECT and more.

The new member portal will also provide you with easier access to your own member profile, information about your account, and RAHB professional development and computer courses.

What’s new about the RAHB Education/Account Services program?

The new RAHB Education/Account Services program allows you easier access to your education and account information. There will be a more comprehensive listing of information specific to you – such as a list of courses for which you have registered. It’s also more intuitive when you search for courses and your account information.

What can you do?

Be sure to go into the new Member Portal via the RAHB Education/Account Services icon on the Clareity Dashboard – take a look around, and familiarize yourself with the look and feel.

Be sure to update your information within the new Member Portal.

And help us help you by sending us any questions you have about the new RAHB Education/Account Services program, or new Member Portal as a whole, so we can ensure we have everything covered before this becomes the Member Portal at my.rahb.ca later this summer.

Please submit your questions and comments about the new Member Portal to rosanneh@rahb.ca. Your input/feedback will be very useful as we develop educational resources (e.g. FAQ and videos) for the official launch later this summer.

 

Amendments to MLS® Policy Now in Effect

The Board of Directors recently approved amendments to the MLS® Policies – Photos #2.

The first change is that members now have 48 hours to post a photo on their listing, instead of two business days. The fine for failing to upload a photo once a listing becomes active is still $50.

The second change is that a member now has 24 hours after receiving the $50 fine to upload a photo, rather than the unspecified time in the original policy. The additional fine remains at $100.

Lastly, if a photo is not uploaded within 24 hours of receiving the $100 fine, the listing will be removed from the MLS® System.

Photo policy #2 now reads:

If photo/sketch attached or photo to follow have been selected in the Photo field and no photo/sketch is attached or uploaded for any MLS® listing, within 48 hours of receiving an MLS® number, a $50 fine will be levied to the member.

Furthermore, if a photo is not uploaded within 24 hours of receiving the initial $50 photo fine, an additional $100 fine will apply and be charged to the member.

If a member does not upload a photo within 24 hours of receiving the $100 fine, the listing will be removed from the MLS® System.