Are your clients missing auto e-mails? Do you know how to disable and then re-enable auto e-mails? What about sending individual listings from one of your auto-searches? RAHB Instructor Eric Meek covers it all in RAHB’s latest Matrix video tutorial.
If you have any questions, concerns or difficulties with auto-emails, please contact our MLS® Help Desk at 905.667.4650 or email@example.com.
Have you seen the new CREA WEBForms®? Before you start using the new and improved WEBForms®, make sure that your device meets the new system requirements. (Please note that the new WEBForms® is notcompatible with the Microsoft Edge browser).
WEBForms® System Requirements
Recommended operating systems:
Windows Vista Service Pack 2
Windows 7 Service Pack 1
Mac OS 10.7, 10.8, 10.9, or 10.10
Operating system that meets the minimum requirements:
Mac OS 10.6.8
Internet Explorer 10 or 11
Safari 6, 7 or 8
Firefox latest version
Google Chrome latest version
Browsers that meet the minimum requirements:
Internet Explorer 9
If you have any difficulties or encounter an error on WEBForms®, please contact CREA Member Support at firstname.lastname@example.org or 1.888.237.7945.
If you can’t make the scheduled training sessions, a webinar recording will be posted so you can access it at any time.
How secure is lockbox and alarm code information in ShowingTime?
Showing instructions such as lockbox codes are very secure and kept behind a dual layer of security in ShowingTime:
1. Showing requests can only be made by REALTORS®.
2. The information in the “Access Information” and “Additional” instructions fields are not shared until confirmation is received from the listing REALTOR®.
3. Once lockbox and alarm code information is given out, the listing REALTOR® will be provided with a log of every showing REALTOR® that has been given access to the showing instructions in ShowingTime’s “Listing Activity Report”.
Can I submit a showing request directly to the seller and bypass the sales representative?
No. ShowingTime is a REALTOR®-to-REALTOR® scheduling tool.
Is there a handout I can give to my sellers explaining the benefits of ShowingTime?
We are pleased to announce that on Wednesday, March 7, 2018 ShowingTime will be available in the RAHB Matrix system!
What is ShowingTime?
ShowingTime is an industry-leading showing request system that will allow REALTORS® to directly schedule a property showing when they are logged in to the RAHB Matrix system. ShowingTime will simplify the showing request and confirmation process, so both listing and Co-operating REALTORS® can work more efficiently.
If you can’t make the scheduled training sessions, a webinar recording will be circulated at a later date for your convenience. Watch for more information about Showing Time in the coming weeks – check NewsReal and Matrix News & Alerts for updates!
RAHB members enquired about creating a Client Full Report that did not include the Listing Brokerage for the use of private one-on-one market evaluations. After consultations with RECO, we are happy to announce that you can now find this report in Matrix under [NEW] Client Full (Private Setting). However, before you start using this report, we caution you to fully understand its limitations:
You cannot use this report for advertising purposes
In order to comply with REBBA 2002 Advertising Guidelines, the [NEW] Client Full (Private Setting)Report cannot be used for advertising purposes. This includes open houses or any market evaluations and related information that are openly offered to the public by whatever means.
You may use this report for private evaluations
If you are meeting with a prospective client one-on-one in a private setting, you may use the [NEW] Client Full (Private Setting)Report as a consultation tool. RECO does not consider market evaluations offered to prospective clients in a private one-on-one setting to be advertising. Therefore, market advice offered in this limited context is acceptable. However, you must exercise caution when creating informational market evaluation reports to ensure all the information is true, clear, accurate and reliable. Further, you must be cautious about sharing any form of personal information that may be contained in MLS® data.
If you have any questions about the [NEW] Client Full (Private Setting)Report please contact our MLS® Department at (905)-667-4650 or email@example.com.
Have you tried the Fill from GeoWarehouse option when entering a new listing?
When you begin to input a listing, use the Fill from GeoWarehouse option to have the following information automatically placed into your listing:
Assessment roll number
It’s easy to use!
1. Start by clicking the Fill from GeoWarehouse button.
2. Then enter either the PIN number or the address (as shown below) and click the Search button.
3. From the results, click on Fill next to the correct record(s).
4. The information for Assessment roll number, PIN number, address, legal description and the seller(s) information have been auto-populated for you. Now you may continue to enter the rest of your listing information.
If you have any questions about the upgrade to Matrix 7.1, please feel free to contact the MLS® Department at 905.667.4650 or firstname.lastname@example.org.
Are you taking listings in areas outside of RAHB that are part of the regional group area? If so, remember that zoning is amandatoryfield for listings located in those associations’ areas.
The associations in the regional group are Barrie, Brantford, Cambridge, Guelph, Huron-Perth, Kitchener-Waterloo, Niagara, Oakville and Simcoe.
Why must you provide zoning information?
It is part of our data share agreement that the rules of the real estate board/association where a property is located are in effect for listings in their area. Zoning is a mandatory field for all boards and associations in the regional group, even though it is not for RAHB.
To help you remember to include zoning for your listings in outside areas, the following notation appears on RAHB Property Information Forms*:
NOT mandatory for listings located in RAHB jurisdictional area. Mandatory for listings located in all other areas of Region.
If you currently have a listing in one of the regional areas and you have not included zoning information, please update your listing to include zoning information.
* This notation is found as Note 18 on the Residential Property Information Form and as part of the Zoning field on the Commercial Property Information Form.
If you are including instructions in the REALTOR® Remarks about Schedules or forms to attach to an offer, remember to upload the Schedule or attachment to your listing! If you need a refresher on how to upload attachments, please contact our MLS® Department at 905.667.4650 (8:30 a.m. – 4:30 p.m. weekdays) or email@example.com.
P.S. Please spread the word to your administrators and admin assistants!