Please note:
Staff photos do not appear on RAHB blog just in the PDF version of REALinfo.
Tracy Bertin
Tracy is RAHB’s Digital Print Operator and oversees the printing of course materials, member notices and internal printing requirements. Tracy also compiles topsheets, dailies and catalogue data. She packages and prepares for distribution all materials sent to members via couriers and by post. Tracy accepts deliveries at RAHB’s shipping/receiving area and, where deliveries are for goods for the Realty Shoppe, prepares them for sale. Tracy can also be found covering in the Realty Shoppe as needed.
Because she is usually hidden away behind the closed doors of the printing area, members rarely recognize Tracy as a RAHB staff member when they meet her in the Realty Shoppe – they frequently ask how recently she started. For the record, Tracy has been with RAHB for seven years and has been in Print Services the entire time. She says she has seen many changes in her area, especially on the technology side of printing; for instance, the two printers currently in use take less floor space than the single machine she used when she first started.
Kelvin Chen
Kelvin has been RAHB’s software developer since he joined us in 2008. He is responsible for creating, upgrading and troubleshooting RAHB and NAR member and internal programs and for designing and developing databases. He is a behind-the-scenes contributor to new computer programs, enhancements to existing programs and any project that requires technical expertise, such as online registrations for REALTOR® CONNECTIONS, online voting for RAHB elections, listing data transactions between MLXchange and REALTOR.ca, CONNECT and OpenHouses.ca.
In addition to his degree in Computer Science and certificate as Microsoft Application Developer, Kelvin also holds a Textile Engineering Diploma. Prior to joining RAHB, he worked with manufacturers to develop and select new fabrics, improve textile products and create new products for clothing.