As of May 1, 2018, RAHB’s photographer, REAL Services, has changed its delivery platform. This has resulted in the following changes for members requesting photos through Matrix:

  • As of May 1, 2018, members will no longer be billed through their RAHB account for photos and virtual tours produced by REAL Services. Invoices will be issued by REAL Services directly to members.
  • Between May 1 and May 31, REAL Services will continue to take front and back photos requested through Matrix. REAL Services will send invoices directly to members during this time.
  • After May 31, the option to request photographs through Matrix will be discontinued – the Photographer’s Instructions field will no longer be available.
  • After May 31, all photography and virtual tours will need to be arranged with and paid for by members directly with service providers.

Please note that REAL Services will still be available as a photography/virtual tour service – please contact them at 905.319.9399 or via e-mail at photos@realservices.ca. Other real estate photo and virtual tour services are available in our area; a Google search for “real estate photo services (city/town) Ontario” yields a sizable number of service providers.

If you have any questions about this change in photography service, please contact our MLS® Department at 905.667.4650 or support@rahb.ca.

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