IMPORTANT NOTICE EFFECTING MEMBER ASSISTANTS

RAHB has identified an issue in WEBForms® that was created when CREA updated the default landing page to WEBForms® 2019 last week. The issue affects member assistants; specifically their ability to work as the REALTOR® and/or for migrating member’s transaction kits from the Legacy version to WEBForms 2019.

However, RAHB has found the following solution.  If you are a member assistant and require access to a REALTORS® transaction kits in the Legacy version of WEBForms® to read or to migrate to WEBForms® 2019, please follow the steps outlined below. Please keep in mind, after January 2, 2020 you will no longer have access to the Legacy transaction kits.

  1. Log in Matrix. Ensure you are “Working as” the REALTOR®

You will automatically be redirected to the members Legacy version, which will be available until cutover to WEBForms® 2019 on January 2, 2020.

  1. Click on the WEBForms® Kit Name.

 

  1. Click the “Send Kit to WEBForms® 2019” link.

When the transaction kit has been copied over to WEBForms® 2019, you will see the following message:

Please note, the transaction kit will have been copied over to the new WEBForms® 2019 as a read-only file. You can add editable forms to these kits, but the original forms that were migrated over, will remain read-only. Please note, new transaction kits must be created in WEBForms® 2019 as of December 16, 2019,

 

CREA is also offering WEBForms® support. You may contact them on their toll free number 1.800.842.2732 with questions or concerns during the follow hours:

 

Monday – Friday, 8:00 a.m. – 12:00 midnight

Saturday – Sunday, 8:00 a.m. – 10:00 p.m.

 

Should you have any further questions you may also contact the MLS® Help Desk at 905.667.4650 or e-mail support@rahb.ca

WEBForms® 2019 – Coming January 2, 2020

There are only a few days left before CREA retires the WEBForms® Legacy version on January 2, 2020.  Please keep in mind, after January 1, 2020 you will no longer have access to the Legacy transaction kits. As a full member of RAHB, if you wish to migrate any of your transaction kits from Legacy to WEBForms® 2019, please follow the steps outlined below:

1.         Login to WEBForms®. The new default will bring you to WEBForms® 2019.

2.         Click the blue “Go to Legacy” tab.

3.         Click “Sign into Board/Association”.

4.         Click on the WEBForms® Kit Name.

5.         Click the “Send Kit to WEBForms® 2019” link.

When your transaction kit has been copied over to WEBForms® 2019, you will see the following message:

Please note, the transaction kit will have been copied over to the new WEBForms® 2019 as a read-only file. You can add editable forms to these kit’s, but the original forms that were migrated over, will remain read-only. Please note, new transaction kit’s must be created in WEBForms® 2019 as of December 16, 2019,

CREA is also offering WEBForms® support. You may contact them on their toll free number 1.800.842.2732 with questions or concerns during the follow hours:

Monday – Friday, 8:00 a.m. – 12:00 midnight

Saturday – Sunday, 8:00 a.m. – 10:00 p.m.

Should you have any further questions you may also contact the MLS® Help Desk at 905.667.4650 or e-mail support@rahb.ca

CREA WEBForms® 2019

More than 40,000 members have already created a transaction using CREA WEBForms® 2019. As CREA moves closer to retiring WEBForms® Legacy, they are eager to support members as they transition to the new platform.

If you haven’t yet made the switch, take a moment to learn more about the decision to upgrade the platform by watching this video from the Canadian Real Estate Association (CREA) Vice President and Technology Committee member Cliff Stevenson.

To further facilitate this transition, CREA is planning a couple of adjustments to help members take the plunge:

  1. On December 4, 2019, CREA flipped the landing page experience for all users. That means, as of December 5, 2019, everyone who accesses WEBForms® will land in the new CREA WEBForms® 2019 environment. Rest assured you will still be able to go back to the legacy version until the official cut-off on January 2, 2020.
  2. On December 16, 2019, WEBForms® Legacy switched to “Read Only Mode”. This means that members will still be able to access and edit existing transaction kits, download forms and migrate kits, but it will no longer be possible to create new transaction kits in Legacy. Preventing new transaction kits from being created in a system that is two weeks away from going offline is a safeguard against a member creating a transaction kit one day and not having access to it the next.
  3. Finally, before the end of the year, CREA will be issuing a maintenance release for CREA WEBForms® 2019. This release will include the convenient “Dynamic Paging” feature, meaning members will no longer need to start with multi-page schedules or use the “add page” function; pages will be added automatically as needed.

Getting started is easy and often takes less than an hour. In fact, you can dip your toes with these videos outlining the basics in just five minutes.

  1. Migrating old transaction kits from the legacy version of WEBForms® to CREA WEBForms® 2019. (Note: your transactions will be editable, but forms will migrate over as flat documents.)
  2. Creating a Basic Transaction (outlining the quickest way to create a basic transaction.)

If you have any questions or concerns, please contact the CREA Member Support Team at support@crea.ca or 1-888-237-7945. The CREA WEBForms® 2019 Member Support Team has extended its hours and is now  available from 8 a.m. to midnight (EST) on weekdays and 8 a.m. to 10 p.m. (EST) on weekends.

OREA Forms Webinar Series – Taking the Mystery out of Forms

OREA will be hosting a forms webinar on November 27, 2019 at 1:00 p.m. (45-minute presentation + Q & A period). The topic is: Ask Your Forms Questions – We Answer.

Standard Forms are vital tools for enhancing Member professionalism adding integrity in trading activity of a Member. At OREA, we understand Forms are an essential part of any real estate transaction and they can be difficult to understand and use.

You will have the opportunity to ask questions in this special 45-minute session, entitled ‘Ask Your Forms Questions, We Answer’. You can submit questions in advance relevant to helping you in your daily business, simply email StandardForms@orea.com .

This Webinar is led by Cassandra Agnew Walker, Head of Standard Forms joined by Lou Radomsky, Forms Legal Counsel.

To register, please click the button below.

Link text

If you are unavailable on the date of the Webinar, you can listen to the recording at your leisure after the recording is uploaded to orea.com Standard Forms Webinar landing page.

Mark Your Calendar for Future Dates: :
Dec 1: Time to review the 2020 Forms Annual Summary of Revisions file on orea.com
Dec 18: Webinar ‘Annual Update 2020 Forms’, time 1:00 p.m.

As mentioned above, to assist in our November Webinar planning, we encourage you to send Forms Questions or Discussion Points in advance to StandardForms@orea.com.

Scotiabank has Joined REALTOR.ca DDR® Advertising Network

CREA has partnered with Scotiabank to bring REALTOR® listings to their completely digital mortgage experience: Scotiabank eHOME.

On November 14, users of Scotiabank eHOME will be able to search for homes powered by REALTOR.ca within Scotiabank eHOME. For listings to appear on Scotiabank eHOME, brokerage owners must first adjust their REALTOR.ca DDF® permissions if they have not already done so.

Brokerage owners can update their REALTOR.ca DDF® settings here.

Working with Scotiabank:

  • increases national exposure for REALTOR® listings;
  • creates an opportunity for high quality leads; and
  • reinforces the trusted REALTOR® brand.
We’re here to help. Contact boardsupport@crea.ca with any questions.

2020 OREA Board of Directors Election

All qualified Ontario REALTORS® are encouraged to seek election to the 2020 OREA Board of Directors on February 25, 2020 at the Ontario Real Estate Association Annual General Meeting of the Assembly to be held at the Scotiabank Convention Centre, 6815 Stanley Ave, Niagara Falls, ON L2G 3Y9.

Two Directors-at-Large and three Provincial Directors (one each for Central, Northeastern and Southern Ontario) will be elected. Directors will serve a two-year term.

One Provincial Director for Northern Ontario will be elected to serve for one-year of the unexpired two-year term, filling a vacancy for that position.

Linked below is a set of materials regarding the election procedures for the 2020 OREA Board of Directors (the “Election Package”). The Election Package includes:

  1. Notice to all Ontario REALTORS – Call for Candidates
  2. Information for Candidates – 2020 Election of OREA Board of Directors
  3. Candidate Submission Form and Candidate Declaration Form
  4. Copy of the Special News Bulletin: “Call for Candidates – OREA Board of Directors” will appear at https://www.orea.com/News-and-Events/Newsletters/EDGE-Newsletters.

 

Please Note:

Candidate Submissions – Interested candidates must submit their name in writing and signed by the candidate on the form provided by OREA, and provide other ancillary documentation to the attention of:

Chief Executive Officer of the Ontario Real Estate Association
c/o Andrew Popert, PwC | Partner, Assurance
PricewaterhouseCoopers LLP
PwC Tower, 18 York Street, Suite 2600, Toronto ON M5J 0B2
Telephone: 416-687-8901

Deadline for receipt of candidate submissions is no later than 4:30 p.m. on December 11, 2019.

REALTOR.ca Listing Stats App for REALTORS®

The highly anticipated REALTOR.ca Listing Stats app for REALTORS® launched through Apple and Google Play app stores on Thursday, October 17 at 10 a.m.

This easy-to-use tool for REALTORS® that allows them to view listing stats and manage leads on the go,is available for download.
Available for iOS and Android platforms, the app allows REALTORS® to:

  • track listing performance from REALTOR.ca and REALTOR.ca DDF®;
  • share reports with clients; and
  • respond instantly to lead notifications.

To download the new app, please click the respective links below:

  • App store (Apple):

https://apps.apple.com/ca/app/realtor-ca-listing-stats/id1478005795

  • Google Play (Android)

https://play.google.com/store/apps/details?id=ca.crea.app.member

The app is powered through the listing analytics services currently used for Listing Stats featured on member.realtor.ca.

No additional registration is required. REALTORS® will be able to login to the app using their exisiting NAF credentials.

REALTOR.ca App

CREA is working with Google to make the app searchable in the Play Store.  In the meantime, there is a workaround to download the app on an Android device.
Step 1: In the Play Store, search for “Realtor.ca” and click on “REALTOR.ca Real Estate…” and logo. DO NOT CLICK OPEN (this will open the realtor.ca app)
Step 2: From this screen (see picture below), click on “Canadian Real Estate Association”. This will show all apps offered by CREA.
Step 3: From here, you will be able to download the “REALTOR.ca Listing Stats” app by clicking the icon.
Please feel free to contract the MLS® Help Desk with any questions at 905.667.4650 or support@rahb.ca.

REALTOR.ca iOS & Android App Updates

On Wednesday, August 21 at 10 a.m. the REALTOR.ca iOS & Android App underwent a scheduled update.This update included bug fixes and performance enhancments for both the REALTOR.ca iOS and Android mobile applications, including fixes and improvements to the open house features.

Issue – REALTOR.ca Personal Photos

An issue with the REALTOR.ca app has been brought to our attention, and CREA is currently investigating.

If REALTORS® upload their personal photo to appear on REALTOR.ca, when users are using the REALTOR.ca app on an iPhone, their personal photo will not appear.

We will update this message when this issue has been resolved or we receive additional information from CREA.

Spam Targeting Members

CREA has informed RAHB of some new spam targeting members. In some cases they attach a logo of REALTOR.ca to give the illusion that they are from REALTOR.ca. The offenders are using the domain name (realtor.com-buyers.info) . This same spam appears to have been used to target other real estate websites from time to time.

There is another case where individual listings are copied and used as the basis for a fraudulent ad on another website (like Craig’s List or Kijiji).

Please see the pictures below for some examples of the spam.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 


Please click the blue button below to see the response from CREA’s President Jason Stephen regarding how CREA handles these matters.

Message From CREA President

If you find any messages that are suspected spam, please contact RAHB.

WEBForms® Update Summary

Please find attached an FAQ which highlights some differences between CREA WEBForms® 2019 and CREA WEBForms® Legacy. This FAQ can also be found on the WEBForms® section on CREA’s REALTORLink® page.

Click here to read the FAQ.

The WEBForms® Training material on the Training Hub can be found here.

Below is a new video highlighting some of the features.