Kijiji is Joining the DDF® Network


This February, CREA will welcome Kijiji, the popular online classifieds site, to’s Data Distribution Facility (DDF®) network of real estate advertising websites.

If your brokerage has opted in to take advantage of the DDF® real estate advertising websites, you can soon have the ability to send your MLS® listing content to Kijiji at the same time as and all of the other 11 approved real estate advertising websites.

Additionally, you will be able to measure traffic to your listing content on your selected real estate advertising websites, including Kijiji, via your existing workspace on

Want to learn more? Visit the DDF® How-to Guide on REALTOR Link®.

RECO Call for Nominations

The Real Estate Council of Ontario (RECO) has issued a call for nominations for the RECO Board of Directors. RECO is looking for candidates who are passionate about the profession and how it is regulated, with a commitment to consumer protection.

This year, three Industry Directors will be elected to serve on RECO’s Board of Directors until May 2021, one for each region.

Who should run for RECO’s Board of Directors?

RECO is seeking candidates who possess the skills, experience and expertise necessary to perform the Board’s strategic leadership and oversight responsibilities. In order to accomplish this work, Directors are expected to use their best efforts to help RECO achieve its goals and fulfill its mandate. That means being informed about key issues, participating in key discussions, and showing commitment to the Director role.

What should you expect as a Director?

The Board of Directors meets approximately six times a year. In addition to Board meetings, Directors normally chair or serve as a member of at least two committees, and may be asked to attend conferences and other events as a representative of RECO. A potential Director should take these time commitments into consideration.

How do you submit your nomination?

Visit for all the forms and information you need to submit your nomination.

The deadline for nominations is Monday, February 26, 2018 at 2 p.m.

RECO 2018 Nominations

Ethics Corner – The Golden Rule is Getting Tarnished

Almost everyone has heard of the Golden Rule: Do unto others as you would have them do unto you. Treat others as you would like to be treated.

The Golden Rule is the basis for CREA’s and RECO’s Code of Ethics and for what we refer to as “common courtesy”. However, complaints coming in to RAHB indicate that courtesy is becoming less common among members, and the Golden Rule is looking a little tarnished.

Do any of these situations sound familiar?

You call to book an appointment to show a property only to be told the seller requires “24 hours notice”, although it was not indicated on the listing?

Someone scheduled a showing of your listing but didn’t leave a business card to let the seller know they were there? Or worse, they didn’t show up at all?

Apparently the Golden Rule is getting a little tarnished in many places. The National Association of REALTORS® (NAR) provided the following guidelines for its members in the US to remind them of the importance of common courtesy – or, as they’ve termed it, showing respect – for the public, for property and for peers.

This list is not exhaustive, but it’s a good start for making courtesy a little more common again.

Respect for the Public

  1. Follow the “Golden Rule” – Do unto others as you would have them do unto you.
  2. Respond promptly to inquiries and requests for information.
  3. Schedule appointments and showings as far in advance as possible.
  4. Call if you are delayed or must cancel an appointment or showing.
  5. If a prospective buyer decides not to view an occupied home, promptly explain the situation to the listing broker or the occupant.
  6. Communicate with all parties in a timely fashion.
  7. When entering a property, ensure that unexpected situations, such as pets, are handled appropriately.
  8. Leave your business card if not prohibited by local rules.
  9. Never criticize a property in the presence of the occupant.
  10. Inform occupants that you are leaving after showings.
  11. When showing an occupied home, always ring the doorbell or knock – and announce yourself loudly – before entering. Knock and announce yourself loudly before entering any closed room.
  12. Present a professional appearance at all times; dress appropriately and drive a clean car.
  13. If occupants are home during showings, ask their permission before using the telephone or bathroom.
  14. Encourage the clients of other brokers to direct questions to their agent or representative.
  15. Communicate clearly; don’t use jargon or slang that may not be readily understood.
  16. Be aware of and respect cultural differences.
  17. Show courtesy and respect to everyone.
  18. Be aware of – and meet – all deadlines.
  19. Promise only what you can deliver – and keep your promises.
  20. Identify yourself as a REALTOR® in your contacts with the public.
  21. Do not tell people what you think – tell them what you know.

Respect for Property

  1. Be responsible for everyone you allow to enter listed property.
  2. Never allow buyers to enter listed property unaccompanied.
  3. When showing property, keep all members of the group together.
  4. Never allow unaccompanied access to property without permission.
  5. Enter property only with permission even if you have a lockbox key or combination.
  6. When the occupant is absent, leave the property as you found it (lights, heating, cooling, drapes, etc). If you think something is amiss (e.g. vandalism) contact the listing broker immediately.
  7. Be considerate of the seller’s property. Do not allow anyone to eat, drink, smoke, dispose of trash, use bathing or sleeping facilities, or bring pets.  Leave the house as you found it unless instructed otherwise.
  8. Use sidewalks; if weather is bad, take off shoes and boots inside property.

Respect for Peers

  1. Identify your REALTOR® and professional status in all contacts with other REALTORS®.
  2. Respond to other agents’ calls, faxes, and e-mails promptly and courteously.
  3. Be aware that large electronic files with attachments or lengthy faxes may be a burden on recipients.
  4. Notify the listing broker if there appears to be inaccurate information on the listing.
  5. Share important information about a property, including the presence of pets, security systems, and whether sellers will be present during the showing.
  6. Show courtesy, trust and respect to other real estate professionals.
  7. Avoid the inappropriate use of endearments or other denigrating language.
  8. Do not prospect at other REALTORS® open houses or similar events.
  9. Return keys promptly.
  10. Carefully replace keys in the lockbox after showings.

To be successful in the business, mutual respect is essential.  Real estate is a reputation business.  What you do today may affect your reputation – and business – for years to come.

© NATIONAL ASSOCIATION OF REALTORS®.  Reprinted with permission

OREA Standard Forms Update

The 2018 OREA forms are now posted on the OREA website, as well as the document “OREA 2018 Standard Forms and Clauses Summary of Revisions” Your OREA login credentials will be required to access these links.

The three-part OREA Form 200 Listing Agreement: Seller Representation Agreement Authority to Offer for Sale will be available for sale in the Realty Shoppe early in the new year. Contact the Shoppe at or 905-529-5979 to place your order.

We will let you know when the 2018 OREA form updates are available on WEBForms™.

If you are interested in attending an in-class session about what forms have been updated and what’s new, check out the RAHB education calendar for the upcoming session: “2018 Forms & Clause Revisions Update”.

CREA’s take on the new National Housing Strategy

The federal government released Canada’s first ever National Housing Strategy (NHS). The strategy is a 10-year, $40-billion plan focused on giving more Canadians a place to call home.

The Canadian Real Estate Association (CREA) was pleased to participate in the consultations and provided input through a submission in 2016. The submission emphasized the importance of maintaining a complete view of the housing spectrum, which includes keeping homeownership as an affordable and accessible housing option for all Canadians.

The goal of the NHS is to ensure Canadians have access to housing that meets their needs and is affordable.

Over the next 10 years, the government will focus on the following aspects:

Housing Rights Are Human Rights—The federal government intends to take steps to ensure the right of every Canadian to access adequate housing through the creation of new programs, such as the Federal Housing Advocate and a National Housing Counsel.

National Housing Co-Investment Fund—$15.9 billion commitment to create 60,000 new units of housing and repair up to 240,000 existing social housing units.

Canada Community Housing Initiative—$4.3 billion to support provinces and territories to protect and build a sustainable community-based housing sector.

National Housing Benefit—$4 billion to support struggling and low-income households who can’t make ends meet, in both social and private market housing.

Federal-Provincial/Territorial Housing Partnership—An additional $16.1 billion in federal investment to provincial and territorial housing programs (cost-matching programs).

Improving Homeownership Options for Canadians—Through government-backed mortgage loan insurance and better detection and prevention of mortgage fraud.

Evidence-Based Housing: Research, Data and Modelling—$241 million for housing research and data, to ensure better housing information is available to all levels of governments to make educated, research-evidence based data-driven housing policy decisions.

CREA applauds the government for recognizing that there are housing challenges and needs across the entire housing spectrum. However, CREA is disappointed that housing affordability for all Canadians was not adequately addressed and will continue to push the government to recognize that affordability challenges exist for more than just lower income Canadians.

OREA News: Provincial Development Approval Roundtable Action Plan

OREA has been taking part in a provincial roundtable convened as a result of the Ontario Fair Housing Plan. The roundtable’s goal is to produce an action plan to address the artificial barriers holding back housing supply.

OREA’s specific recommendations around

  • tying infrastructure investment to better zoning by municipalities for more housing;
  • cutting red tape for a more streamlined development approvals process; and
  • a commitment for home development intensification along transportation corridors

were all incorporated into the Province’s action plan, which will streamline the residential development approval process and bring needed housing to market more quickly and efficiently.

Learn more about the Development Approval Roundtable Action Plan at

When it comes to legal documents, consistency is key

Question: I just saw a listing where the Co-operating Brokerage commission has a condition reducing the commission paid if a buyer is shown the listing by the listing salesperson, but an offer is brought by another REALTOR®. Is this ok?

Answer:  Yes, this is perfectly acceptable, provided the condition in the Remarks section of the listing is the same as the commission on the Listing Agreement, which are both signed by the Seller.

Conditions to the Co-operating Brokerage commission can’t be added to the Remarks section of the Property Information Form, or to an additional Schedule, if they are different than what is on the Listing Agreement. By ensuring that the commission to the Co-Operating Brokerage is the same on the Listing Agreement, Property Information Form, any Schedule to the Listing Agreement and in the Remarks section, you will be complying with Sections 38 and 39 of the RECO Code of Ethics.

Have Your Say: Modernizing REBBA 2002


Did you know that OREA is leading the charge to modernize REBBA 2002, and they want to hear from you?

The first phase of the review of REBBA 2002 addressed the Province’s interest in banning double-ending real estate transaction. The Ontario Real Estate Association sent the message to Queen’s Park that REALTORS® are interested in higher standards in the real estate profession and that a complete ban on double-ending would not be productive. OREA’s submission was prepared after consultation with real estate boards and associations across Ontario (RAHB was part of the consultation). Watch for updates on how this plays out legislatively this fall.

In Phase 2, the emphasis will be on re-writing REBBA, and OREA is asking you for your input. This is going to be a complete overhaul of REBBA 2001, and everything is on the table. This is the best chance for you, RAHB and OREA to play a significant role in writing the next, better version of REBBA.

How? Over the next few months, OREA will be posting on its website,, a series of white papers with a number of proposals for what changes should be made to REBBA. You can download the complete white paper, or just read the proposals from it, then provide your feedback directly to OREA. It’s simple, it’s fast, and you’ll keep informed about what is happening.

OREA’s white papers will cover:

August – Enforcement (already posted and ready for your comments!)

September – Continuing Education

October – Entrance Education

November – Code of Ethics


Check out the website today, and have your say in the future of real estate!