Rich Reporting with GeoWarehouse

Did you know that GeoWarehouse rich reporting offers access to recent searches, deeper report insights and accurate visuals? You can also use the GeoWarehouse live measurement tool, see full sales history for any property, and gain real-time statistics on ownership, area demographics, and site/structure. To learn more, watch the video below!

GeoWarehouse Rich Reporting

Ontario REALTOR® Party Courses

The Ontario Real Estate Association and the REALTORS® Association of Hamilton-Burlington are pleased to be offering two FREE groundbreaking courses to our members – ORP 101: An Introductory Course on Grassroots Advocacy and ORP 201: An Introductory Course on Campaigns and Elections.

Both courses will be offered on Monday, March 26, 2018 at The Waterfront Banquet & Conference Centre (555 Bay St N, Hamilton, ON L8L 1H1), with ORP 101 starting at 9:30 a.m., followed by ORP 201 starting at 1 p.m. Lunch will be made available to all attendees at 12:30 p.m.

ORP 101 provides basic foundational knowledge of government relations, including: an understanding of the behind the scenes workings of Queen’s Park, how to set up a meeting with an MPP, and how to stay in touch with your MPP to build a relationship. ORP 101 is designed to empower our members to engage with provincial leaders on matters of interest to home owners and Ontario REALTORS®.

ORP 201 provides basic foundational knowledge on how provincial elections and campaigns work, including: the difference between a general election and a by-election, and the different roles on a campaign. ORP 201 is designed to get our members more involved in the election process.

To register for this FREE session, please click here.


ORP Hamilton Burlington Flyer

Suzanne L Nominated for Prestigious Award!

Congratulations to Susanne Lemaich L (RE/MAX Escarpment Real Estate Inc.) on her nomination for a YWCA Women of Distinction award!

Suzanne was nominated in the category of Community Leadership, and deservedly so!  She is a six-time Canadian and two-time World Women’s Snooker Champion, 2007-12 Canadian Billiards and Snooker Association president, founder of the Women’s Snooker Association and she served as an international discipline committee member. Suzanne founded Breakfast with Santa (jointly operated with Good Shepherd), volunteered with elderly care and heads up a local snooker league.

Suzanne has been a RAHB member since 2008 and is an Accredited Senior Agent (SRA). Suzanne has volunteered her time at RAHB as well as in the community – she has served on the Government Relations, Arbitration, Professional Standards and Member Area Representation committees.

Suzanne L

Save Commonly Used Clauses in CREA WEBForms®

CREA Webforms

Did you know that you can save commonly used clauses in CREA WEBForms® so you can access them quickly?

Creating, accessing and viewing clauses in CREA WEBForms® is easy:

  • Login to CREA WEBForms® on your mobile device at
  • Click on Clauses in the main navigation.
  • Create, edit or view any clauses.

You can also create a master kit of commonly used forms and clauses.

You can then use these master kits to create transaction kits, build custom clauses or edit existing ones to tailor real estate forms to fit your needs.

Is Your System Compatible with WEBForms®?

Have you seen the new CREA WEBForms®? Before you start using the new and improved WEBForms®, make sure that your device meets the new system requirements. (Please note that the new WEBForms® is not compatible with the Microsoft Edge browser).

WEBForms® System Requirements

Operating Systems

Recommended operating systems:

  • Windows 10
  • Windows 8.1
  • Windows Vista Service Pack 2
  • Windows 7 Service Pack 1
  • Mac OS 10.7, 10.8, 10.9, or 10.10

Operating system that meets the minimum requirements:

  • Mac OS 10.6.8


Recommended browsers:

  • Internet Explorer 10 or 11
  • Safari 6, 7 or 8
  • Firefox latest version
  • Google Chrome latest version

Browsers that meet the minimum requirements:

  • Internet Explorer 9
  • Safari 5.1.10

If you have any difficulties or encounter an error on WEBForms®, please contact CREA Member Support at or 1.888.237.7945.

Kijiji is Joining the DDF® Network


This February, CREA will welcome Kijiji, the popular online classifieds site, to’s Data Distribution Facility (DDF®) network of real estate advertising websites.

If your brokerage has opted in to take advantage of the DDF® real estate advertising websites, you can soon have the ability to send your MLS® listing content to Kijiji at the same time as and all of the other 11 approved real estate advertising websites.

Additionally, you will be able to measure traffic to your listing content on your selected real estate advertising websites, including Kijiji, via your existing workspace on

Want to learn more? Visit the DDF® How-to Guide on REALTOR Link®.

RECO Call for Nominations

The Real Estate Council of Ontario (RECO) has issued a call for nominations for the RECO Board of Directors. RECO is looking for candidates who are passionate about the profession and how it is regulated, with a commitment to consumer protection.

This year, three Industry Directors will be elected to serve on RECO’s Board of Directors until May 2021, one for each region.

Who should run for RECO’s Board of Directors?

RECO is seeking candidates who possess the skills, experience and expertise necessary to perform the Board’s strategic leadership and oversight responsibilities. In order to accomplish this work, Directors are expected to use their best efforts to help RECO achieve its goals and fulfill its mandate. That means being informed about key issues, participating in key discussions, and showing commitment to the Director role.

What should you expect as a Director?

The Board of Directors meets approximately six times a year. In addition to Board meetings, Directors normally chair or serve as a member of at least two committees, and may be asked to attend conferences and other events as a representative of RECO. A potential Director should take these time commitments into consideration.

How do you submit your nomination?

Visit for all the forms and information you need to submit your nomination.

The deadline for nominations is Monday, February 26, 2018 at 2 p.m.

RECO 2018 Nominations

Ethics Corner – The Golden Rule is Getting Tarnished

Almost everyone has heard of the Golden Rule: Do unto others as you would have them do unto you. Treat others as you would like to be treated.

The Golden Rule is the basis for CREA’s and RECO’s Code of Ethics and for what we refer to as “common courtesy”. However, complaints coming in to RAHB indicate that courtesy is becoming less common among members, and the Golden Rule is looking a little tarnished.

Do any of these situations sound familiar?

You call to book an appointment to show a property only to be told the seller requires “24 hours notice”, although it was not indicated on the listing?

Someone scheduled a showing of your listing but didn’t leave a business card to let the seller know they were there? Or worse, they didn’t show up at all?

Apparently the Golden Rule is getting a little tarnished in many places. The National Association of REALTORS® (NAR) provided the following guidelines for its members in the US to remind them of the importance of common courtesy – or, as they’ve termed it, showing respect – for the public, for property and for peers.

This list is not exhaustive, but it’s a good start for making courtesy a little more common again.

Respect for the Public

  1. Follow the “Golden Rule” – Do unto others as you would have them do unto you.
  2. Respond promptly to inquiries and requests for information.
  3. Schedule appointments and showings as far in advance as possible.
  4. Call if you are delayed or must cancel an appointment or showing.
  5. If a prospective buyer decides not to view an occupied home, promptly explain the situation to the listing broker or the occupant.
  6. Communicate with all parties in a timely fashion.
  7. When entering a property, ensure that unexpected situations, such as pets, are handled appropriately.
  8. Leave your business card if not prohibited by local rules.
  9. Never criticize a property in the presence of the occupant.
  10. Inform occupants that you are leaving after showings.
  11. When showing an occupied home, always ring the doorbell or knock – and announce yourself loudly – before entering. Knock and announce yourself loudly before entering any closed room.
  12. Present a professional appearance at all times; dress appropriately and drive a clean car.
  13. If occupants are home during showings, ask their permission before using the telephone or bathroom.
  14. Encourage the clients of other brokers to direct questions to their agent or representative.
  15. Communicate clearly; don’t use jargon or slang that may not be readily understood.
  16. Be aware of and respect cultural differences.
  17. Show courtesy and respect to everyone.
  18. Be aware of – and meet – all deadlines.
  19. Promise only what you can deliver – and keep your promises.
  20. Identify yourself as a REALTOR® in your contacts with the public.
  21. Do not tell people what you think – tell them what you know.

Respect for Property

  1. Be responsible for everyone you allow to enter listed property.
  2. Never allow buyers to enter listed property unaccompanied.
  3. When showing property, keep all members of the group together.
  4. Never allow unaccompanied access to property without permission.
  5. Enter property only with permission even if you have a lockbox key or combination.
  6. When the occupant is absent, leave the property as you found it (lights, heating, cooling, drapes, etc). If you think something is amiss (e.g. vandalism) contact the listing broker immediately.
  7. Be considerate of the seller’s property. Do not allow anyone to eat, drink, smoke, dispose of trash, use bathing or sleeping facilities, or bring pets.  Leave the house as you found it unless instructed otherwise.
  8. Use sidewalks; if weather is bad, take off shoes and boots inside property.

Respect for Peers

  1. Identify your REALTOR® and professional status in all contacts with other REALTORS®.
  2. Respond to other agents’ calls, faxes, and e-mails promptly and courteously.
  3. Be aware that large electronic files with attachments or lengthy faxes may be a burden on recipients.
  4. Notify the listing broker if there appears to be inaccurate information on the listing.
  5. Share important information about a property, including the presence of pets, security systems, and whether sellers will be present during the showing.
  6. Show courtesy, trust and respect to other real estate professionals.
  7. Avoid the inappropriate use of endearments or other denigrating language.
  8. Do not prospect at other REALTORS® open houses or similar events.
  9. Return keys promptly.
  10. Carefully replace keys in the lockbox after showings.

To be successful in the business, mutual respect is essential.  Real estate is a reputation business.  What you do today may affect your reputation – and business – for years to come.

© NATIONAL ASSOCIATION OF REALTORS®.  Reprinted with permission