Q&A: Common RAHB Matrix 7.0 Questions from Members

We are a week into the preview period for RAHB’s new Matrix MLS® System, and our MLS® department has been busy answering your questions over the phone. Here are the most commonly asked questions and their answers.

Q: How do I login to RAHB Matrix 7.0?

A:  You can access RAHB Matrix 7.0 through http://my.rahb.ca. This is the URL for the new single sign on (SSO) dashboard that contains links to RAHB Matrix 7.0, Fusion, the regional Matrix system (requires a separate login), RAHB’s membership resources and REALTOR® tools. Login to http://my.rahb.ca as you normally would for Fusion, and then use the RAHB Matrix button to access Matrix 7.0 – no further login is required!

 

Q: What information has been transferred to RAHB Matrix 7.0 from Fusion and regional Matrix? Will my CMAs and reports be transferred over?

A: Only your saved searches, contacts and personal head shots have been transferred to RAHB Matrix 7.0 from Fusion and regional Matrix.

Items such as your saved views, shortcuts, headers, footers, personal logos and anything you customized on your email templates will not be moved over. This means you now have the opportunity to use the wider range of marketing material options that Matrix 7.0 offers!

As for your CMAs – if you wish save any of your current CMAs in RAHB Matrix 7.0, download them from Fusion or the regional Matrix system, print them to a .pdf, then re-enter the information into RAHB Matrix 7.0. If you have a lot of CMAs you wish to save, this could take a bit of time, so please ensure that you schedule accordingly to ensure a smooth transition before cutover.

 

Q: How do I display only the listings I have selected?

A: Once you have selected the listings you want to display, click the Refine button at the bottom of the page, then click Narrow. Now only your selected listings will display. To get back to the original results, click the “Original Results” link at the top left corner of the page.

If you are selecting particular searches in a saved search, however, you have to keep in mind that when you select listings and then re-save the search, it actually alters the criteria for the search. You will have to make sure you don’t save the narrowed list as a saved search, or you will have narrowed the criteria for the search for your client to just those listings.

 

Q: Can I disable the “Client Search” functionality within the RAHB Matrix 7.0 client portal?

No, this feature is enabled for all client portals. The advantage for you is that your clients, who may also be looking at other websites to search listings, will see only your contact information displayed where other sites might provide your client with full contact details for every listing salesperson.

Watch your inbox for more Q&As as we countdown to the RAHB Matrix 7.0 cutover!

Professional Development for REALTORS®

Held at RAHB – 505 York Blvd. Lower level room: C – Chambers M – McCullough

To register, or for more information, contact Angela at 905.529.8101 x233 or angelam@rahb.ca.

 

New Member Computer Training Level 1
Thursday, July 27 – C, 1 p.m. – 3 p.m.
Thursday, August 10 – C, 9 a.m. – 11:30 a.m.

Matrix Basic Training (hands-on, 2-hour courses) – C
Thursday, July 13 (2 p.m. – 4 p.m.)  SOLD OUT!
Wednesday, July 19 (9 a.m. – 11 a.m.)  SOLD OUT!
Wednesday, July 26 (2 p.m. – 4 p.m.) SOLD OUT!
Wednesday, August 2 (9 a.m. – 11 a.m.) SOLD OUT!
Wednesday, August 9 (9 a.m. – 11 a.m.) SOLD OUT!
Register with Camryn at camrynh@rahb.ca or 905.529.8101 ex 251.
*Please note there will be a $30+HST No-Show Fee applied to those who book a spot but do not show up.

Matrix Broker Load (hands-on, 1-hour courses) – C
Wednesday, August 16 (2 p.m. – 3 p.m.) SOLD OUT!
Thursday, August 24 (2 p.m. – 3 p.m.)
Register with Camryn at camrynh@rahb.ca or 905.529.8101 ex 251.
*Please note there will be a $15+HST No-Show Fee applied to those who book a spot but do not show up.

Broker Loading for Office Administrators and Member Assistants (hands-on, 1-hour courses) – C- $15+HST
Wednesday, August 16 (9 a.m. – 10 a.m.)
Thursday, August 24 (9 a.m. – 10 a.m.)
Register with Camryn at camrynh@rahb.ca or 905.529.8101 ex 251.
*Please note there will be a $15+HST No-Show Fee applied to those who book a spot but do not show up.

HST on New Construction – Mark Purdy (NEW!)
Wednesday, July 26,  2017 – M
10 a.m. – 11:30 a.m.
FREE

FINTRAC Legal Update – Mark Weisleder (NEW!)
Wednesday, August 9, 2017 – M
10 a.m. – Noon
$30+HST

Agency: Practical Facts for Dealing with Buyers – Hugh Foy (NEW!)
Thursday, August 17, 2017 – M
10 a.m. – Noon
$30+HST

REIC 2600: Ethics in Business Practice – Gareth Jones
Monday, August 28 – Wednesday, August 30, 2017 (3-day course) – M
9 a.m. – 4:30 p.m.
$625+HST

​Master Open House – Amyn Chagan​​
Tuesday, September 12, 2017​
9 a.m. – Noon
$79+HST Early bird (by September 5, 2017)
$99+HST Regular


Thank you to our sponsor:

Hamilton Spectator Ad

Eye catching signs available at the Realty Shoppe!

Open Signs Realty Shoppe

3D Sign Savers (Made of PVC type material, printed on both sides, 12” w X 4 ½” h with a ½” opening. Durable in both hot and cold weather conditions. – $9.35 each)

Door Hangers Realty Shoppe

Door hangers (4” w X 8” h, printed on sturdy plastic to weather the elements. These bring attention to those important messages you would like your customers to see. – $5.20 each)

Door Hangers 2 Realty Shoppe

Open House Door Hangers (Let prospective buyers know they can come right in: Side 1: “Open House Please Come In” Side 2: “Open House Please Come In and Remove Your Shoes” – $1 each) Pets Inside Door Hangers (Can be put on front door or any interior door to let REALTORS® know where pets are: “Pets Inside Please Contact Listing Agent with Any Questions” – $1 each)

 

Save the Date!

The Realty Shoppe is celebrating 25 years of providing “All things REALTOR®” to our valued customers! Please plan to visit the Shoppe on Wednesday, July 26, 2017 to celebrate with us and enjoy light refreshments, giveaways, discounts and a draw for our anniversary gift basket. See you there!

 


Realty Shoppe Logo

Monday to Friday, 8:30 a.m. – 4:30 p.m. T.: 905.529.5979 F.: 905.529.7109 
E.: realtyshoppe@rahb.ca * All applicable taxes are extra. Prices subject to change.

Applications for the 2017 Karan Barker Scholarships are now available!

Does your daughter or son – or granddaughter or grandson – qualify for a Karan Barker Scholarship?

Does she or he…

1. attend, or have an acceptance to attend, university or community college?

2. demonstrate academic excellence? Get involved in school activities or the community?

3. show maturity, initiative and/or strength of character?

If this sounds like your child or grandchild have them complete an application for a 2017 Karan Barker Scholarship!

Application deadline is Friday, August 11, 2017.

Karan Barker Scholarship

Services Spotlight: From RAHB Government Relations…

RAHB Government Relations

Did you know that RAHB has its fingers on the pulse of what’s going on municipally, provincially and federally through its Government Relations Committee? And that RAHB has built relationships with business organizations to become an influential member of the community?

Your association is very much part of the local and wider communities so that your interests – and those of home buyers and sellers – are considered and protected when decisions are being made.Your association is very much part of the local and wider communities so that your interests – and those of home buyers and sellers – are considered and protected when decisions are being made.

 

Here are just a few of the ways RAHB has been involved in local, provincial and national issues:
  • RAHB’s leadership and Government Relations Committee representatives participate in annual CREA and OREA Political Action Conferences,  where the big event is meeting with local MPs and MPPs to discuss real estate-related issues. These relationships are built further at local visits with  the same representatives.
  • RAHB worked to dissuade Hamilton City Council from adopting landlord licensing and to encourage the city to develop and present a program to encourage landlords to safely create secondary suites through simple, legal means. As this conversation continues at City Hall, RAHB has  a voice at the table to ensure affordable housing is maintained in a safe way.
  • In 2015, RAHB’s Government Relations Committee successfully lobbied City Councillors to discourage them from considering asking for powers to impose  a municipal land transfer tax.
  • RAHB partnered with the Hamilton Chamber of Commerce and Hamilton-Halton Home Builders Association in the 2014 civic election. Together, as the Hamilton Business Leaders, the group hosted a Q&A with the mayoralty candidates.
  • Representatives from RAHB are consistently invited to participate on committees, as part  of focus groups and in other forms of stakeholder engagement in Hamilton, Burlington and beyond, allowing members voices to be heard as well and information to flow both ways.
  • RAHB holds membership in all Chambers of Commerce of communities within its boundaries,  and actively participates in Chamber activities in Hamilton and Burlington through sponsorship of events, including most recently, the Bay Area Economic Summit.

Thank you to our sponsor:

Ross and McBride

Mark your Calendar

Calendar

 

 

 

 

 

Events Held at RAHB – 505 York Blvd.
T – Thompson P – Purnell

Charity Auction Task Force
Wednesday, July 12 – T, 10 a.m.

Governance and Bylaw Committee
Tuesday, July 18 – T, 9:30 a.m.

Finance Comittee
Wednesday, July 19 – T, 9:30 a.m.

Strategic Options
Thursday, July 20 – T, 9:30 a.m.

MLS® Committee
Tuesday, July 25 – T, 9:30 a.m.

 

Open Forums – Fall, 2017
9:30 a.m. Registration 10 a.m. Meeting

Caledonia
Wednesday, September 6
Grace United Church, 174 Caithness St. E.

Grimsby
Friday, September 8
Trinity United Church, 100 Main St. W.

Dunnville
Friday, September 15
Grace United Church, 301 Broad St. E.

Burlington
Friday, September 29
Appleby United Church, 4407 Spruce Ave.

 

Save the Dates!

Commercial Emerge

ProDev+ Save the date

CMHC Save the Date

Professional Development for REALTORS®

Held at RAHB – 505 York Blvd. Lower level room: C – Chambers    M – McCullough

Computer Courses:

New Member Computer Training Level 1
Thursday, June 15 – C 1 p.m. – 3 p.m.

Professional Development Courses:

Tax and Estate Planning (Lunch & Learn) – Peter Bowen
Monday, June 5, 2017 – M FREE
10 a.m. – Noon (followed by lunch)

FINTRAC Legal Update (NEW!) – Mark Weisleder 
Friday, June 9,  2017 – M
10 a.m. – Noon
$30+HST

Successful Email Marketing – Mark Brodsky 
Monday, June 12, 2017 – M
10 a.m. – Noon
FREE

New Interactive Zoning Lookup Tool – Sue Rimac
​Monday, June 26, 2017 – M
10 a.m. – 11 a.m.
FREE

HST on New Construction (NEW!) – Mark Purdy
Wednesday, July 26,  2017
10 a.m. – 11:30 a.m.

​Master Open House – Amyn Chagan
​​Tuesday, September 12, 2017
​9 a.m. – Noon
$79+HST Early bird (by September 5, 2017)
$99+HST regular

To register, or for more information, contact Angela at 905.529.8101 x233 or angelam@rahb.ca.

Promote listing and open house showings with metal sign frames from the Realty Shoppe!

Realty Shoppe Sign Frame

Colonial “L” style – 2 pieces (choice of black or white, 31”w x 72”h – 11” shank with stabilizer bar, $38.45 ea.*)
Colonial – top only (Choice of black or white $19.05 ea.*)
Colonial – bottom only (Choice of black or white, 35”h – 11” shank w/stabilizer bar, $23.65 ea.*)

 

Realty Shoppe Double "H" style signs

Double “H” style – 2 pieces (Black only, 24 ½”w x 54”h (14” shank), Holds 18”h x 24”w sign inserts, $35.95 ea.*)
Double “H” (bottom only $19.45 ea.*)

 

Realty Shoppe Open house “A” frame

Open house “A” frame (Choice of black or white, Holds 18”h x 24”w sign inserts, $31.55 ea.*)

 


Realty Shoppe Logo

Monday to Friday, 8:30 a.m. – 4:30 p.m. T.: 905.529.5979 F.: 905.529.7109
E.: realtyshoppe@rahb.ca * All applicable taxes are extra. Prices subject to change.

RAHB Member Discount: Bay Area Economic Summit

RAHB members receive a $100 discount on the regular price of $350!

RAHB Members are invited to the 2017 Bay Area Economic Summit! The Summit will feature 30+ expert speakers on intercity cooperation, business opportunities, real estate development, and more!

To get your $100 discount off of your tickets, use the code BAESNRH. Go through the registration process and then use the code at the “Registration check-out” screen – your discount will be applied at that point.

To register and learn more, visit http://www.bayareasummit.ca

Invite to Bay Area Economic Summit, June 27, 2017

Services Spotlight: How would you like to pay?

RAHB makes it easy to pay your monthly account and your quarterly dues.

How can you pay? Let us count the ways!

In person:
If you are at the RAHB office, you can pay your account either at the Realty Shoppe on the lower level or ask at reception for one of our corporate services staff. You can pay your invoice using Visa, MasterCard, Interac, cash or cheque.

By phone:
Just give Karin a call (905.529.8101 x258) and give her your Visa or MasterCard number and she’ll take care of the rest.

Online:
There are three ways to pay your account online.

RAHB SSO Dashboard

  1. Use the link called RAHB Education/Account Services on your dashboard (SSO) (rahb.starrs.ca – look under the RAHB News and Membership Services section). The link will take you to Membership Director*, where you will have to use your Fusion login and password to get to the My Services menu; use the Pay/View Bill Online option to see your account. Pay using Visa, MasterCard, AMEX or Visa Debit.
  2. Through Fusion – go to the Resources widget, click on SmartLinks, then click on Education/ Account Services. You will go straight to My Services where you can view and pay your bill online. Pay using Visa, Mastercard, AMEX or Visa Debit.
  3. For CIBC/PC Financial, Royal Bank, Scotia Bank and TD Canada Trust customers – contact Karin for assistance in setting up your payment through your bank.

Pre-authorized payments:
You can make pre-authorized payment through your Visa or MasterCard or by from your bank account. Forms are available on REALTOR Link® (look under the Forms and Member Changes section), the RAHB website (rahb.ca > Membership Benefits > Join RAHB Today button > Forms and FAQs section) or from Karin – give her a call.

Use the payment method most convenient for you!

*While you are in Membership Director, why not see what else you can do in this program?

RAHB Membership Director

This is where you can:

  • View your one-year invoice history for an overview of what you’ve paid inclusive of HST. (We do not advise using this for your taxes.)
  • Print your monthly statements and even an annual statement for your taxes – just put in a specific date range and you will see your purchases and charges itemized within that date range. For your taxes, use the date range of January 1 – December 31 of the tax year. This handy program will even break out the HST as a separate item!
  • See the record of RAHB committees on which you’ve participated.
  • View RAHB’s calendar of upcoming courses.
  • View your education/history records.
  • Register for RAHB’s professional development courses using your Visa, MasterCard, AMEX or Visa Debit.

Thank You To Our Sponsor:

Hamilton Spectator Ad

Call for Public Requests: Urban Hamilton Official Plan Employment Land Conversion Analysis

City of Hamilton Logo

The City of Hamilton is undertaking a Municipal Comprehensive Review (MCR) to fulfill the requirements of the provincial Growth Plan for the Greater Golden Horseshoe.

Through this process, the City is reviewing Employment Land designations within the Urban Hamilton Official Plan. The purpose of this exercise is to identify if there are any Employment Lands that may warrant conversion to a non-employment use. The Growth Plan permits the conversion of Employment Land to non employment uses only through the MCR process.

The City is inviting members of the public to submit requests for sites currently designated “Employment Area” to be considered for possible conversion. This review excludes any lands that fall within the Airport Employment Growth District, which was recently approved in 2015. Only sites in areas that are mixed-use and located along the edges of Employment Areas may be considered for conversion. Additional evaluation criteria will also be applied to each conversion request.

Please include the following information with your submission:

  • Property description (include address and past/current uses); and,
  • Rationale for conversion request (i.e. How does the conversion request satisfy the evaluation criteria?What is the proposed use of the site, if not employment?)

Additional studies/information may be required by City staff. The costs of these studies will be the responsibility of the applicant. There is no guarantee that the submission of a request, or the preparation of the additional studies, will result in staff’s recommendation and /or Council’s decision to convert lands to non-employment uses.

The deadline for submissions is September 15th, 2017.

For more information about submission requirements, evaluation criteria, employment areas, and other questions you may have, please review our project website at: www.hamilton.ca/employmentlandreview

To speak to project staff, or to submit a request, please contact:

Heather Travis, Senior Project Manager, Growth Management Strategy
Policy Planning and Zoning By-law Reform Section,
Planning Division
Planning and Economic Development Department
City of Hamilton, 71 Main St. W, 4th floor, L8R 2K3
Phone: 905.546.2424 x4168
Email: Heather.Travis@hamilton.ca

Catherine Parsons, Planner
Policy Planning and Zoning By-law Reform Section,
Planning Division
Planning and Economic Development Department
City of Hamilton, 71 Main St. W, 4th floor, L8R 2K3
Phone: 905.546.2424 x2634
Email: Catherine.Parsons@hamilton.ca

Ethics

Disclosure – a quick Q & A

Q. If my brother lists his property through his good friend who also works in my brokerage, does the friend (who is the listing salesperson) have to provide a registrant’s statement?

A. Yes! Remember the listing agreement is with the brokerage and not the individual salesperson. Because you work for the same brokerage, you would be considered to be representing the seller, and so disclosure of your relationship is required.

 

Nine ways to show your professionalism

Being professional is good for your real estate business. But what about your colleagues? Here are nine steps to take so your colleagues will treat you as a fellow professional.

  1. Always use proper phone etiquette. Leave your full name, brokerage name, and return number when you call or page a fellow salesperson. Let them know a good time to call you back.
  2. Keep all phone messages short and to the point. Check your voice mail and email messages often during the day.
  3. Promptly return phone calls and emails from other salespeople. They may have an offer or need additional information to enable them to prepare an offer. Failure to return calls may be perceived as rude, and may also stand in the way of business getting done, possibly damaging your reputation and career.
  4. Keep your commitments. If you say that you will call a colleague by a certain time, then call by that time.
  5. Call ahead if you will be late for any meeting. Let the listing salesperson know if your buyers have changed their minds and don’t want to see the property.
  6. Respect another salesperson’s privacy.
  7. Avoid making late night phone calls about things that can wait until morning.
  8. Don’t make “urgent” phone calls or leave “urgent” messages or emails unless the matter is truly urgent.
  9. Extend a courteous and positive attitude to the staff in your own office and at other brokerages.

 
These tips are excerpts from “A Mentoring Kit for New Salespeople”, produced by the OREA Real Estate College.

This content has been reproduced with permission from the Ontario Real Estate Association.